Ui24R Beta: PID/VID Touchscreen Compatibility Testing
Technical Support Guide
Table of Contents
Brands:
- Soundcraft
Models:
Product Name:
- Ui24R
Prerequisites:
- Please make sure you have registered to test. Select users will only receive the Beta firmware manually via their e-mail after registering.
- Update your Ui24R to firmware version: 3.6.8341
- Using the list below, find a touchscreen from the new expanded list.
Expanded HDMI and USB Touchscreen Compatibility Testing:
This beta firmware expands compatibility with additional HDMI displays and USB touchscreens. We are looking for customers who own supported touchscreen hardware to verify compatibility and report their experience.
List of the Beta firmware supported touchscreens:
( 003D, 222A ) // ViewSonic TD2240
( 01FD, 8104 ) // iiyama ProLite T2254MSC
( 01FD, B101 ) // DELL P2424HTC
( 03EB, 8A6E ) // Elo TouchSystems
( 0416, C168 ) // Newsoul 12.3" 1600x1200 Portable Touch Monitor, UPERFECT 14.0" Touch Monitor, UPERFECT 15.6” Touchscreen Monitor
( 0424, 2137 ) // Planar Display
( 0424, 2412 ) // DELL P2418HT
( 0424, 2514 ) // Acer UT220HQL
( 0424, 2734 ) // DELL P2418HT
( 0424, 274C ) // DELL P2418HT
( 0424, 5537 ) // Planar Display
( 0424, 5734 ) // DELL P2418HT
( 0451, 8027 ) // HP Elite Display E220t
( 0457, 0100 ) // iiyama ProLite T2735MSC-B1
( 0457, 0819 ) // AOC E2272PWUT, Caperave CF15T, UPERFECT UP15605, Verbatim PMT-15
( 0457, 1034 ) // LG 23ET63
( 0457, 1056 ) // HANNspree HT273HPB
( 0457, 1057 ) // Generic
( 0457, 10E1 ) // iiyama ProLite T2735MSC-B2
( 0457, 1122 ) // Acer UT220HQL bmjz
( 0457, 1139 ) // iiyama ProLite T2236MSC-B2AG
( 0457, 1165 ) // Planar PCT2485
( 0457, 1174 ) // iiyama ProLite T2236MSC-B2
( 0457, 156B ) // AOC E2272PWUT
( 0457, 1574 ) // Philips 222B9T
( 046B, C52B ) // HANNspree HT225HPBREJ01
( 046D, C52B ) // iiyama Monitor, iiyama ProLite T2254MSC
( 046D, C534 ) // DELL P2418HT, GeChic T111A Portable Touchscreen Monitor
( 0484, 5750 ) // APROTII 10.1"
( 04E7, 0022 ) // Elo TouchSystems 2515 IntelliTouch Plus USB Touchmonitor
( 04E8, 20A6 ) // Samsung QM32R-T
( 04F2, B5D5 ) // iiyama ProLite T2452MSC-B1AG
( 04F3, 0733 ) // Kenowa 10.1" Touchscreen Portable Monitor
( 04F3, 1001 ) // Kenowa HD-133
( 04F3, 2466 ) // ASUS VT168H
( 04F3, 249F ) // ASUS VT168H(USA)
( 04F3, 2F51 ) // ASUS MB14AHD
( 04F3, 8512 ) // Kenowa HD-160
( 056A, 8191 ) // Innocn N1F Pro monitor
( 0596, 0524 ) // DELL S2340T
( 0596, 053F ) // iiyama ProLite T2735MSC-B1
( 05AC, 020C ) // DELL S2240T
( 05E3, 0610 ) // iiyama ProLite T2254MSC, ViewSonic TD2230
( 05E3, 0620 ) // iiyama ProLite, Philips 222B9T
( 05FC, 0010 ) // AG Enovo TM27, DELL S2240T
( 0930, 8020 ) // Generic
( 093A, 8020 ) // Planar PXL2230MW
( 0BDA, 0412 ) // ASUS MB16AMT
( 0BDA, 5411 ) // LENOVO ThinkVision T24t-20
( 0BDA, 5412 ) // LENOVO ThinkVision T24t-20
( 0BDA, 5418 ) // LENOVO ThinkVision T24t-20
( 0C45, 6513 ) // Pepper Jobs xtendTouch
( 0EEF, 0001 ) // ToGaurd 10
( 0EEF, C000 ) // Beetronics 10TS3
( 0FB8, 1109 ) // ViewSonic TD220
( 13EE, 0001 ) // Acer UT241Y
( 17E9, 437B ) // ASUS MB16AMT
( 1A2C, 0000 ) // DELL P2418HT
( 1A40, 0101 ) // Verbatim PMT-17
( 1A86, E2E3 ) // wch.cn Generic
( 1D5C, 7102 ) // Wimaxit M1400CT
( 1FD2, 5101 ) // HP Elite Display E230t
( 1FD2, 6103 ) // DELL P2418HT
( 1FD2, 8102 ) // Acer UT241Y, iiyama ProLite T2454MSC, iiyama ProLite TS2454MSC, iiyama ProLite TS2454MSC-B1AG, LG Display In-Cell Touch, Thinkvision T24t-20
( 1FD2, 8103 ) // Acer UT241Y, Philips 242B1TC, Philips B-Line 242B1TC
( 1FD2, 8104 ) // iiyama ProLite T2254MSC
( 1FD2, 8105 ) // DELL P2418HT
( 1FD2, B101 ) // DELL P2424HT
( 2084, 04E8 ) // Samsung S24CC770T
( 2109, 0812 ) // iiyama ProLite T2735MSC-B2
( 2109, 0817 ) // iiyama ProLite T2255MSC
( 2109, 2811 ) // Acer T272HUL
( 2109, 2812 ) // iiyama ProLite T2735MSC
( 2109, 2817 ) // HANNspree Monitor, iiyama ProLite T2252MSC-B2, iiyama ProLite T2455MSC-B1, ViewSonic TD2430
( 2109, 8817 ) // DELL P2418HT
( 2149, 2703 ) // Acer T272HL
( 222A, 0001 ) // Beetronics 12TS3
( 222A, 001C ) // GeChic 1002 10.1" Widescreen LED Backlit IPS Touch Monitor
( 222A, 0037 ) // Acer FT200HQL
( 222A, 0141 ) // On-Lap1102I Touchscreen Portable Monitor
( 2386, 3114 ) // Beetronics 15TS4
( 2386, 3124 ) // Generic , SDC team addition
( 2575, 0001 ) // Beetronics 12TS7, Beetronics 15TS7, Beetronics 17TS7M, Beetronics 17TSV7M, Beetronics 22TS7M, Beetronics Full, iiyama Monitor, Kenowa 10.1" IPS FHD 1280x800, Waveshare 15.6" HDMI LCD
( 2575, 010A ) // Acer T232HL
( 2575, 0120 ) // iiyama ProLite TF1633MSC-B1
( 2575, 0401 ) // HANNspree HT225HPB
( 2575, 0402 ) // HANNspree 27", iiyama ProLite T2735MSC-B3
( 2575, 0407 ) // HANNspree HT248PPB
( 2575, 0919 ) // ViewSonic TD2465
( 2575, 091A ) // iiyama ProLite T2252MSC, iiyama ProLite T2252MSC-B2, iiyama ProLite T2452MSC-B1, iiyama ProLite T2455MSC-B1
( 2575, 091D ) // iiyama ProLite T2255MSC-B1
( 2575, 0924 ) // iiyama ProLite T2755MSC
( 2575, 5130 ) // Beetronics 15, Beetronics 15TS7M
( 2575, 7317 ) // ViewSonic TD2340, ViewSonic TD2430
( 276D, 1119 ) // DELL 21.5" Touch Screen LED-lit Monitor, model S2240T
( 27C0, 0818 ) // Hetech HCIK070V.CA, UPERFECT M156G16 15,6", Wimaxit USB
( 27C0, 0858 ) // Verbatim PMT-14, Wingcool Inc. HD14T
( 27C0, 0859 ) // Anmite A156W03T, LOGICOM NOMAD TOUCH, Thinlerain LED Display 15,6, Verbatim PMT-15, wch.cn Generic, wch.cn HTNZIR, wcn.cn HD140
( 29BD, 4101 ) // HANNspree Hanns-G HT161HNB
( 2A94, 1804 ) // ASUS VT169HE
( 2A94, 504D ) // Unknown request
( 2A94, 514D ) // UPERFECT 15.6” Touchscreen Monitor, Wimaxit 15
( 2A94, 546D ) // HANNspree HT161CGB
( 2A94, 5609 ) // ASUS VT168H / VT168HR
( 2A94, 564D ) // Kenowa 15,6 FHD
( 32D7, 0001 ) // Wimaxit M1410CT, Wimaxit M1560CTV2
( 32D7, 0010 ) // EVICIV EV156J05, UPERFECT UMax 18
( 3356, 3003 ) // Elecrow SF101T
( 413C, 2514 ) // MIMO UM-1080CH-G
( 6104, 1FD2 ) // HP Elite Display E230t
( EEEF, 2828 ) // EVICIV 15
Feedback Submission:
- To provide feedback please e-mail HProTechSupportUSA@harman.com
- The subject line should include: Soundcraft Ui24R Beta Test Feedback TSC-00473513-ESC001
- Please attach any files, videos, or pictures
Areas we would like testers to evaluate include:
- Which Touchscreen did you test?
- Does the touchscreen function correctly?
- Are touch locations accurately aligned with the user interface?
- Do the digital mix faders track correctly?
- Are the digital buttons and controls responsive?
- Does the touchscreen have the ability for multi-touch supported?
- If so, how many simultaneous touch points are recognized?
- Is there any calibration or usability issues?