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SVSi N3300 Latency Outside Specified Range

Frequently Asked Questions

Written by Aarron Abbasi

Updated at March 9th, 2026

Table of Contents

Brand: Models: Question:   Answer:

Brand:

  • AMX

Models:

  • N3312D

Question:  

Why is the stream latency of my N3300 much higher than the product Data Sheet suggests? 

Why is the stream latency over 500ms on my N3300 encoders?


Answer:

Between the initial release firmware and version 1.5.9, a change in firmware occurred that could lead to increased latency than necessary when certain stream configurations were applied.

Version 1.7.0 or newer firmware includes fixes to prevent introducing additional latency than is necessary.

Download N33x2D Firmware


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