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  • N2400 4K Series

N2412 EDID Reset to Establish Video Connection

Escalation Article

Written by Aarron Abbasi

Updated at June 2nd, 2026

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

  • AMX

Affected Products:

  • NMX-ENC-N2412A

Summary:

N2412 unable to pass video, requiring either a reboot or EDID reset to establish video connection.

Troubleshooting:

Check and update firmware of the units.  This issue is resolved in version 1.5.124 or newer firmware.

Download N2400 firmware

 

 

 

Related Videos

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Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Related Articles

  • Factory Restore SVSI Window Processor
  • N2400 Troubleshooting Screen Colors
  • SVSI n2322 and n2132 Display does not Support Restricted Content Error
  • Configure HDR on 2400 series encoders and decoders
  • Getting to Know the 4K Series

Related Articles

  • Factory Restore SVSI Window Processor
  • N2400 Troubleshooting Screen Colors
  • SVSI n2322 and n2132 Display does not Support Restricted Content Error
  • Configure HDR on 2400 series encoders and decoders
  • Getting to Know the 4K Series
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