MAC One Beam Missing Pan and Tilt Adjustment
Escalation Article
Written by Anthony Williams
Updated at July 16th, 2026
Table of Contents
Brand:
- Martin
Affected Products:
- MAC One Beam
Summary:
MAC One Beam fixtures may fail to correctly load saved pan and tilt calibration settings following a warm reset, resulting in a perceived loss or offset of pan/tilt adjustments out of the box.
Troubleshooting:
Perform a full firmware update on the fixture to v1.1.0 or later.
Verify that the unit correctly loads its saved calibration settings after cycling power or performing a warm reset.
If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.
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