Anytime Help Center

Lexicon iLok Inquiries

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​Question:

My iLok USB Dongle was broken, lost and/or stolen, now I can't use my Lexicon Plugins, what do I do?

Answer:

Submit an RMA with Pace iLok. https://www.ilok.com/#!support/help/102029543

Pace ilok will forward an RMA notification to Lexicon tech support to remove the license from the lost/broken/stolen iLok and deposit a new license into your iLok user account.

Visit the following link if you have any further concerns regarding your license activations.
https://lexiconpro.com/support/tech_support?geo=us

Please include the ilok RMA # and your ilok ID in the Message section of the form.

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Last modified at 5/19/2022 11:47 AM by PRO Knowledge Base
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