Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG) Video Manual Series (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) Video Manual Series (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) Video Manual Series (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown) Video Manual Series (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • Crown
  • I-Tech HD Series
  • I-Tech 5K/9K/12K HD

I-Tech HD Spare Part with Incorrect Ribbon Connector

Escalation Article


Written by Jerome King

Updated at July 30th, 2026

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

  • Crown

Affected Products:

  • 142563-1X PWA, MAI9K/ITHD9K MAIN 141325-3,CS (for I-Tech 9000HD)
  • 142564-1 PWA, MAI12K/ITHD12K MAIN 141326-3  (for I-Tech 12000HD)

Summary:

Distributor received two I-Tech HD main boards (BCA) which had incorrect ribbon cable connector fitted at location J1011.  

Troubleshooting:

None

 

 

 

Related Videos

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Related Articles

  • ITHD Firmware v1.1.5.230

Related Articles

  • ITHD Firmware v1.1.5.230
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand