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Sound United Customer Care

Frequently Asked Questions

Written by Jazmin Vargas

Updated at April 16th, 2026

Table of Contents

Brand: Models: Question:   Answer: Product support contact information:

Brand:

  • Sound United

Models:

  • Boston Acoustics
  • Bowers & Wilkins
  • Classe
  • Definitive Technology
  • Denon
  • Heos
  • Maranz
  • Polk

Question:  

Where can I find product support for Sound United and their brands? 


Answer:

Harman International acquired Sound United to manage customer support for its brands. The acquisition was completed on September 23, 2025. Below, you will find the product support contact information for each Sound United brand.

 

Product support contact information:

Sound United 
Phone: 800-654-6633
Sound United Support

Boston Acoustics
Email: partnerships@bostonacoustics.com

Bowers&Wilkins
Phone: 800-370-3740
Bowers&Wilkins Product Support

Classe Audio
Phone: 877-930-1127
E-mail: csupport@classeaudio.com
Classe Audio Support Contacts

Definitive Technology
Phone: 800-228-7148
Definitive Technology Product Support

Denon And Heos
Phone: 800-497-8921
Denon & Heos Product Support

Marantz
Phone: 800-654-6633
Marantz Product Support

Polk
Phone: 800-377-7655
Polk Product Support
 

 

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Table of Contents

Brand: Models: Question:   Answer: Product support contact information:

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