ViSi Listen: Compatibility and Channel Scrolling on Legacy iOS Devices
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Brand:
- Soundcraft
Affected Products:
- Soundcraft ViSi Listen Application
- Legacy Apple iPad Hardware (iPad 2 / iOS 9.3.5)
Summary:
- Legacy Apple devices such as the iPad 2 running iOS 9.3.5 are no longer supported by the Soundcraft ViSi Listen application. On these older hardware models and operating systems, the app may fail to scroll past the initial channel view (channels 1–8). To ensure full application performance and channel scrolling functionality, use a supported iOS/iPadOS device running iOS 15 or higher.
Troubleshooting:
- End-User Action:
- Check your tablet device settings to confirm your operating system version.
- If using an iPad 2 or any device running iOS 9 or older, migrate to a modern iOS/iPadOS device running iOS 15 or later.
- Reinstall the ViSi Listen application from the Apple App Store on the updated device.
- Resolution:
- Upgrade control tablet hardware to a device supported by current iOS releases.
- Verification:
- Open ViSi Listen on a supported iPad OS version and swipe across the mixer screen to confirm smooth scrolling across all channel banks.
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