Varia Touch Panel FW v2.13.19 HControl Command advancesettings Not Responding
Escalation Article
Written by Richard Gregory
Updated at August 26th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- All Varia Touchpanels
- AMX-UTP0501
- AMX-UTP0801
- AMX-UTP0811
- AMX-UTP0811N
- AMX-UTP1011
- AMX-UTP1011N
- AMX-UTP1511
- AMX-UTP1511N
Summary:
Unable to access panel settings via the HControl advancedsettings command, which may hinder configuration or troubleshooting. This command has worked in previous firmware versions.
Troubleshooting:
Please update firmware to 2.13.25 or higher.
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