Varia Smart-Transfer and Stream Buttons
Escalation Article
Written by Aarron Abbasi
Updated at October 16th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- 0x0220 | VARIA-SL50
- 0x0222 | VARIA-SL80
- 0x0221 | VARIA-80, VARIA-80N
- 0x0223 | VARIA-100, VARIA-100N
- 0x0224 | VARIA-150, VARIA-150N
Summary:
Panel stops responding after multiple smart-transfers, requiring a reboot. After rebooting, demo pages may be seen on the panel instead of the loaded panel design file.
Issue caused by presence of 2 or more video streaming buttons on the active page the touch panel is displaying. Issue manifests as soon as the 2nd smart-transfer has completed.
Troubleshooting:
Issue resolved in version 1.11.40 or newer firmware.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.
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