Varia PPN Command Redraw/ Refresh
Escalation Article
Written by Aarron Abbasi
Updated at July 31st, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- AMX-UTP0501 - Varia SL50
- AMX-UTP0801 - Varia SL80
- AMX-UTP0811N - Varia 80N
- AMX-UTP1011 - Varia 100
- AMX-UTP1011N - Varia 100N
- AMX-UTP1511 - Varia 150
- AMX-UTP1511N - Varia 150N
Summary:
VARIA panels running version 2.13.16 / 2.13.19 firmware will refresh/redraw a pop-up every time a ^PPN command is sent, even if the pop-up is already being displayed.
Troubleshooting:
Update touch panel to version 1.17.26 or newer firmware.
If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.
Related Videos
Table of Contents