Varia G5 Change Device Number Config Issue

Brand:

Affected Products:

AMX-UTP1011

Summary:

When the device name is updated in Manager and deployed, the new name is applied immediately.
However, changes to the device address may not take effect after deployment, even though Manager indicates that the update was successful.
In some cases, the panel continues operating with the previous address until the AMX G5 Control Settings page is opened and exited.
This suggests that the application may not automatically refresh its connection following a device address change.

Troubleshooting:

This issue was resolved with firmware v1.6.8. or newer.

Varia OS Hotfix Firmware

If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.