UTF-8 Command Does Not Work On Varia FW v1.11.42
Escalation Article
Written by Richard Gregory
Updated at September 10th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- 0x0220 | VARIA-SL50
- 0x0222 | VARIA-SL80
- 0x0221 | VARIA-80, VARIA-80N
- 0x0223 | VARIA-100, VARIA-100N
- 0x0224 | VARIA-150, VARIA-150N NX-1200]
Summary:
The Varia touch panel ^UTF command does not work correctly on firmware version 1.11.42 due to a syntax error in the Varia firmware.
Troubleshooting:
Issue is fixed in Varia firmware v2.13.16 or later.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.
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