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Clean Disk

Frequently Asked Questions

Written by Will Fraser

Updated at February 4th, 2026

Table of Contents

Brand: Models: Question:   Answer:

Brand:

  • AMX

Models:

  • NI-Series Controllers
  • NX-Series Controllers

Question:  

How do I erase the master?


Answer:

There may be a time when you need to erase everything off the master and this can be achieved by using the telnet command CLEAN DISK.  Reasons for using this command can include starting fresh with new code and wanting to wipe the master clean first, troubleshooting code or hardware.

The basic CLEAN DISK will wipe out all the files in the /user directory.  This will include any and all files that have been FTP'ed to the master.  Using a CLEAN DISK -F will wipe all the files in the /user directory as well as all of the DUET MODULES loaded to the master via DEFINE_MODULE or dynamically loaded via DEVICE DISCOVERY.

In either instance you will need to RELOAD your ENTIRE program.  So, this is only recommended if you have the complete code and files to be reloaded to your system.

To use the command you will need to telnet into the master and issue the command:

  • Clean Disk (This will erase the files in /user directory)
  • Clean Disk -f (This will erase the files in /user directory as well as the DUET MODULES on the master​
    ​

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