N4321D Audio Synchronization Issue

Brand:

Affected Products:

AMX-N43T001

Summary:

N4321D exhibits approximately 500 ms of audio delay when the webpage audio delay setting is configured to 0 ms. Audio output is lost when the delay setting is configured to 2 ms.

Troubleshooting:

Issue was resolved with new firmware v1.0.6. or newer.

N4321D Audio Transceiver Firmware

If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.