Table of Contents
Brand:
- AMX
Affected Products:
- FGN3132 - NMX-ENC-N3132
- FGN3232 - NMX-DEC-N3232
Summary:
N3132 encoders with scaling set to 1080p 24Hz may stop responding / streaming if the source device is disconnected, requiring a reboot to recover.
Troubleshooting:
Update units to version 2.12.153 or newer firmware to resolve this issue.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.