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  • N2400 4K Series

SVSi N2400 and Host/Local Play Custom Images

Frequently Asked Questions

Written by Aarron Abbasi

Updated at March 9th, 2026

Table of Contents

Brand: Models: Question:   Answer:

Brand:

  • AMX

Models:

  • N2412A-SA / N2412A-CD
  • N2422A-SA / N2422A-CD

Question:  

Why do my custom host/ local play images not show on SVSi N2400 units?


Answer:

The N2400 series units cache the custom-images on boot, until these are cached you will see the default host / local play screen if no valid stream is routed or the units are manually set to a playlist.

The time taken for the image to be cached depends on the size of the image, for example:

A 3840x2160 (2160p) image will take 5 minutes to be fully cached.

A 1280x720 (720p) image will take 4 minutes to be fully cached.


Related Videos

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Table of Contents

Brand: Models: Question:   Answer:

Related Articles

  • Factory Restore SVSI Window Processor
  • N2400 Troubleshooting Screen Colors
  • SVSI n2322 and n2132 Display does not Support Restricted Content Error
  • Configure HDR on 2400 series encoders and decoders
  • Getting to Know the 4K Series

Related Articles

  • Factory Restore SVSI Window Processor
  • N2400 Troubleshooting Screen Colors
  • SVSI n2322 and n2132 Display does not Support Restricted Content Error
  • Configure HDR on 2400 series encoders and decoders
  • Getting to Know the 4K Series
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