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Muse Debug Message - "UI Feedback[Map On]: cannot find path port/1/send_command in TouchPanel:

Escalation Article

Written by Richard Gregory

Updated at March 19th, 2026

Table of Contents

Brand: Summary: Escalation Ticket: TSC-00448556-ESC001 JIRA Ticket: Problem: Solution: Affected Products:

Brand:

  • AMX

Summary:

You may see a debug message that reads like an issue ("UI Feedback[Map On]: cannot find path port/1/send_command in TouchPanel:") however this is simply a debug message that shows an expected device is offline to the processor but it's trying to send data to it. 

Escalation Ticket:

TSC-00448556-ESC001

JIRA Ticket:

HPSD-30976

Problem:

Muse Debug Message - “UI Feedback[Map On]: cannot find path port/1/send_command in TouchPanel:”

Solution:

The log message being put out by Automator/Node-Red is simply the side effect of attempting to execute a send_command on a device that is not "online" or possibly that parameter is truly not for that device. This can be avoided If the panels are configured in Listen mode.

Affected Products:

  • MU-1000
  • MU-1300
  • MU-2300
  • MU-3300

 

 

 

Related Videos

muse debug muse offline touch panel

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Table of Contents

Brand: Summary: Escalation Ticket: TSC-00448556-ESC001 JIRA Ticket: Problem: Solution: Affected Products:

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Related Articles

  • Controlling MUSE Serial Ports with Python Code
  • Muse Automator Module Setup
  • Import Flows into Muse Automator
  • How to retrieve code from a Muse controller
  • Local File Read and Write with MUSE
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