MU-1300 Not functioning if Booted Before HiQnet Devices
Escalation Article
Written by Andras Bagoly
Updated at July 16th, 2026
Table of Contents
Brand:
- AMX
Affected Products:
- MU-1300
Summary:
In a system that uses Muse, Soundweb London, and Varia, the system will stop working if the devices are restarted and Muse finishes starting up before the Soundweb London devices. To work correctly after being powered on, the Soundweb London devices must finish starting up before Muse. If Muse starts first, the system will not operate properly.
Troubleshooting:
Issue resolved with new firmware v1.3.51. - or newer.