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MAC Ultra Series Troubleshooting Pan And Tilt Auto Calibration

Frequently Asked Questions

Written by Christian Pardo

Updated at February 3rd, 2026

Table of Contents

Brand: Models: Question:   Answer: Note

Brand:

  • Martin

Models:

  • MAC Ultra Performance, SIP (in cardboard box with SIP foam flight case insert): P/N 90250055HU
  • MAC Ultra Performance, white finish, SIP (in cardboard box with SIP foam flight case insert): P/N 90250060HU
  • MAC Ultra Wash, SIP (in cardboard box with SIP foam flight case insert): P/N 90250085HU
  • MAC Ultra Wash, white finish, SIP (in cardboard box with SIP foam flight case insert): P/N 90250090HU

Question:  

What is the pan and tilt auto calibration in the MAC Ultra series?


Answer:

Pan and tilt functions on the MAC Ultra series may occasionally fail due to various factors.  The pan and tilt auto-calibration feature, introduced in firmware version 2.0.1, can resolve many of these issues.  Auto-calibration can be initiated from any pan or tilt position and is accessible through the service menu: Service → Adjust → P/T Auto Calibration.

You can run the auto calibration when the following failures occur:

  • Free movement, the fixture needs to have full range of movement in pan and tilt to successfully complete the auto calibration.
  • PSER – PAN SENSOR ERR – If the pan driver PCBA does not register enough hall sensors or magnets, faulty sensor PCBA or missing magnets.
  • FBEP – PAN FBACK ERR – If the pan driver PCBA cannot communicate with the absolute encoder sensor placed on the end of the pan motor or if the fixture is kept from going to a certain position for 10 seconds.
  • TIER – TILT SENSOR ERR – If the tilt driver PCBA does not register enough hall sensors or magnets, faulty sensor PCBA or missing magnets.
  • FBET – TILT FBACK ERR – If the tilt driver PCBA cannot communicate with the absolute encoder sensor placed on the end of the tilt motor or if the fixture is kept from going to a certain position for 10 seconds.
  • PTCM – PT SENSOR ADJUST – If pan or tilt doesn't have valid or any calibration values.
     

 

Note

​ The pan and tilt auto calibration can be started from any pan and tilt position.

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Table of Contents

Brand: Models: Question:   Answer: Note

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