Effect Delays on MAC Aura XIP on SW Ver. 1.3.1
Escalation Article
Written by Anthony Williams
Updated at September 23rd, 2026
Table of Contents
Brand:
- Martin
Affected Products:
- Mac Aura XIP
Summary:
Effect Delays on MAC Aura XIP on Firmware Version 1.3.1 and Prior
Troubleshooting:
1 Connect the fixture to Martin Companion and update the firmware to v1.4.0 or later.
2 Perform a power cycle or full fixture reset to apply the update.
3 Verify that snap color changes (Red-Green-Blue) on the beam and backlight perform immediately without random delay, freezing, or latency when receiving DMX or Art-Net data.
If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.
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