Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • JBL
  • General JBL Inquiries

How to Connect to my EON ONE Compact for Bluetooth music playback

Technical Support Guide

Written by Peter Stauber

Updated at February 11th, 2026

Table of Contents

Brand: Models: Overview: Procedure: Factory Reset​ Remove previous connections​ IOS Example Android Example JBL Pro Connect app ​Restart Connection Pairing  Connect to the JBL Pro Connect app (for control of the speaker) IOS Example Android example Test Intermittent audio playback Warning​ Heading 2: [eg. Instructions, Procedure, Description] Heading 3: [eg. Final Thoughts, Pro-Tips]

Brand:

  • JBL

Models:

  • EON ONE Compact

Overview:

How to Connect to my EON ONE Compact for Bluetooth music playback.  

Note: If using a recent version of firmware (6.2.0.0 or above) only 2 speakers can connect at the same time.


Procedure:

Factory Reset​

Remove previous connections​

If the speaker was ever connected to the phone/tablet, Remove/Unpair/Forget the device.

IOS Example

Go to: Settings>Bluetooth>My Devices>Forget this device

Android Example

Go to: Settings>Connections>Bluetooth>Paired Devices>Settings>Unpair/Forget​

JBL Pro Connect app

If the speaker was ever connected to the JBL Pro Connect app or your phone/tablet, forget the device by hitting the trash icon.

Open the JBL Pro Connect app> Go to Setup

​Restart

Power cycle your device (mobile\tablet)  

Connection

Pairing 

Place your speaker into "pairing mode" by pressing and holding the "Bluetooth" button until you see a slow blinking blue light.

Connect to the JBL Pro Connect app (for control of the speaker)

Open the JBL Pro Connect app and click "Add Speakers"

​Connect speaker to the audio source device (for audio playback)

IOS Example

Android example

Test

Play audio from your audio source and test.

Intermittent audio playback Warning​

If you're using the JBL PRO Connect app on the same device that you'll use for streaming audio, please close the app so it is not running at the same time (this causes a Bluetooth connection conflict, and you may hear the song cutting in and out).

Note: If you still get no audio out, please verify the volume is adjusted for this.

 

 

 

 


Heading 2: [eg. Instructions, Procedure, Description]

  1. [Use numbered lists]
  2. [for instructions or]
  3. [processes]

 


Heading 3: [eg. Final Thoughts, Pro-Tips]

[Add any additional info here]

Related Videos

framework template

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brand: Models: Overview: Procedure: Factory Reset​ Remove previous connections​ IOS Example Android Example JBL Pro Connect app ​Restart Connection Pairing  Connect to the JBL Pro Connect app (for control of the speaker) IOS Example Android example Test Intermittent audio playback Warning​ Heading 2: [eg. Instructions, Procedure, Description] Heading 3: [eg. Final Thoughts, Pro-Tips]

Related Articles

  • Pairing Bluetooth Audio With Your EON ONE MK2 Column Speaker
  • Pairing your EON 600 with the connect APP
  • EON One Power Requirements

Related Articles

  • Pairing Bluetooth Audio With Your EON ONE MK2 Column Speaker
  • Pairing your EON 600 with the connect APP
  • EON One Power Requirements
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand