EON700 Full range models with firmware 6.2.7 - Front panel LED does not indicate limiting
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Brand:
- JBL
Affected Products:
- EON710
- EON712
- EON715
Summary:
The front LED located below the grille provides information on the status of the speaker. These include information on system power, Locate, Bluetooth connection, limiting and system faults. The front LED should flash in a dim red color in tandem with the LIMIT LED on the mixer panel when the output limiter is engaging.
Firmware version 6.2.7 introduced a issue where the front LED did not illuminate when the output limiter was engaging. This issue was corrected in the following firmware version 6.2.9 which was accompanied the release of the JBL Pro Connect app version 2.3.
Troubleshooting:
Check the firmware version of the speaker with the following procedure. Push the MAIN/MENU encoder button to enter the main menu. Navigate to the Settings page and select the option for Firmware Version. Please update the firmware if the version 6.2.7 is displayed. The procedure for updating firmware is described in the following article linked below.
Updating Firmware With the EON700 Series Speakers
If the procedure above did not resolve your issue, please contact HARMAN Service for next steps.
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