Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • AMX
  • Traditional A/V Distribution
  • Modular Switching Systems
  • Enclosures with Central Controllers

DGX x00 with 4K60 DXLink - Switcher & Controller Update

Written by Gary Brindley

Updated at February 18th, 2026

Table of Contents

Brands: Models: Downloads: EnovaDGX_3.8.26+MCPU-image.zip SW2106_NX-X200_Controller_v1_8_216.zip Information: Note: Known Issues: Revision History: Directions: Step 1: Switcher Update Programming note: Remember: Step 2: Controller Update Step 3: 4K60 Endpoint Update

Brands:

  • AMX

Models:

Product Name:

  • DGX800-ENC
  • DGX1600-ENC
  • DGX3200-ENC
  • DGX6400-ENC

SKU / FG #:

FG1061-08 FG1061-16
FG1061-32 FG1061-64

Downloads:

EnovaDGX_3.8.26+MCPU-image.zip

 

SW2106_NX-X200_Controller_v1_8_216.zip

 


Information:

  • Main features/fixes include:
    • Enova ​​DGX changes in v3.8.26 (hotfix)
      • Enova DGX 5002 Changes from 3.8.25 to 3.8.26
      • ​(MCPU change) ​Added support for new DXLink 4K60 DWP TX
    • Changes in previous version from 3.8.23 to 3.8.25
      • ​Corrected MCPU build issue to prevent a hard fault (lockup) of the MCPU leading to offline 5002​​​ fixed only by a power cycle
      • ​Fixed an edid library function call resulting in edid errors on 2k & 4k30 Input cards

Note:

​To prevent the edid errors on a 3.6.30 system but not change any I/O firmware, the included MCPU only kit v3.8.5.2 can be loaded without pushing the full kit v3.8.26.  The DGX 5002 version will still report as 3.6.30 but the 5002 MCPU Application will now show as v3.8.5.2 (seen by expanding the 5002 device in the online tree)​

 

 


Known Issues:

  • The update should take about 5 minutes after the firmware transfer has completed. If after 5 minutes you can refresh the online tree and still see the old version of firmware, then power cycle the unit to initiate/complete the update. If refreshing the online tree fails to contact the processor, please give the process a few more minutes to complete.​
  • See included readme for additional known issues.

Revision History:

  • v1.8.216
    • Fixed issue causing IP for DVX4k to not show up in the Online Tree
  • v1.8.215
    •  Fixed issue causing an NX controller to lockup if the free memory dropped below a certain threshold
  • v1.8.213
    •  Reinstated a previous fix from 1.8.205 for improved memory usage that was unintentionally left out of 1.8.206
    •  Added feature so that "SDAuditLog on/off" works without reboot & updated command help to remove ‘(requires reboot)’
  • v1.8.211
    • Fixed audit log issue so that after using "clear audit" the audit logging will continue
    • Updated description to "SDAuditLog on" command to indicate a reboot is required to start logging
  • v1.8.210
    • Corrected LDAP-authenticated users roles to allow execution of certain SSH CLI commands related to device security and logging
  • v1.8.209
    • Fixed issue causing an NX controller to lockup over time if there were unreachable url in its URL list
  • v1.8.207
    • Improved ssh_client open/close issues
    • Improved duplicate ssh keys on NX to be unique on each unit
  • v1.8.206
    • Fixed issue to allow for pre-connection closure of socket without causing soft rebbot
  • v1.8.205
    • Improved SSH_CLIENT_OPEN memory usage 
  • v1.8.203
    • Modified JVM statup parameters to prevent Web Server crash due to java.lang.StackOverflowError
    • reset factory needed for new defaults to take effect
  • v1.8.202
    • Added a check for possible issues that could cause the hs_err_pid412
  • v1.8.201
    • Added TLS_CLIENT_OPEN to support TLSv1.3
  • v1.8.200 
    • Improved memory usage on Netlinx programs
  • v1.8.197
    • Fixed a bug with certificate loading on v1.8.195
  • v1.8.196
    • Fixed bug causing no OFFLINE event when calling IP_CLIENT_CLOSE 
  • v1.8.195
    • upgrade openssh to "SSH-2.0-OpenSSH_9.8"
  • v1.8.193
    • Fixed bug with URL entry when using port 1320
  • v1.8.192
    • Fixed SSH_CLIENT_OPEN/CLOSE bug
  • v1.8.190 (Release)
    • Fixed boot issue in manufacturing when using blank MSOM with 1.8.x firmware
  • v1.8.187
    • Added Telnet support for upper case icsp commands: SEND_STRING, SEND STRING, SEND_LEVEL, SEND LEVEL, SEND_COMMAND, SEND COMMAND
  • v1.8.186 
    • Fixed icsp TLS issue connections with Controller-to-Controller and Controller-to-Panel scenarios
  • v1.8.184 
    • upgrade TLSv1_2 to TLSv1_3 
  • v1.8.183 (Release)
    • Added support for new DXLink 4K60 DWP TX in Webgui of DGX and DVX4k
    • Improved boot time to be faster (except for High Security Mode which takes a few minutes longer due to security key creation and authentication)
    • Fixed issue with telnet URL list commands causing telnet session to lock up when deleting URL item
    • Fixed static ip gateway persistence issue during upgrade from 1.6.x to 1.8.x firmware
    • Fixed telnet Master to Master issue
    • See v1.8.183 Readme for earlier version history

Directions:

Step 1: Switcher Update

Programming note:

Due to a memory allocation change in the DGX MCPU, an “Out of Memory Error" will occur when upgrading from versions prior to 3.8.18. To help prevent this, a separate MCPU only kit has been included in the attached EnovaDGX zip file so it can be sent first prior to the full kit, if needed. See details below.

 

Remember:

The front panel of the DGX will show the update status or this can be monitored via the DGX WebGui System/Devices page by clicking the "Switcher Update Status" button. 

 
  • If upgrading to v3.8.26 from v3.8.13 or later :
    1. With all I/O cards in the DGX enclosure and the 5002 online, send the EnovaDGX_3.8.26.kit and allow it to fully update the DGX system (MCPU and all I/O cards) per the normal process. This update should take about 30-40 minutes.
    2. Once the 5002 is back online proceed to the Controller Update and Endpoint Update steps. 
  • If upgrading to v3.8.26 from ANY version PRIOR to v3.8.13 (including 3.6.30):
    1. With all I/O cards in the DGX enclosure and the 5002 online, first send the simple MCPU Only kit (DGXMCPU_FW_simple_v3_8_5_2.kit) and allow it to finish updating the MCPU. This update should only take about 10 minutes.
    2. Once that update is complete and the 5002 is back online, send the full EnovaDGX_3.8.26.kit and allow it to fully update all I/O cards. This final update time will depend on the starting versions of all I/O cards in your system. (40+ min)
    3. Once the 5002 is back online proceed to the Controller Update and Endpoint Update steps.

Step 2: Controller Update

  • Next load SW2106_NX-X200_Controller_v1_8_216.kit to device 0, wait for the DGX to reboot and come back online before proceeding to the Endpoint Updates.

Step 3: 4K60 Endpoint Update 

  • Finally, update the 4K60 DXLink (Twisted Pair/Fiber) Transmitter/Receiver endpoints to the latest firmware version.

    Note: Version v1.7.6 has some important offline fixes that will help with consistent endpoint online behavior.

     
  • 4K60 DXLink Twisted Pair endpoints (compatible only with 4K60 DXLink Twisted Pair I/O cards) require v1.7.6 or later.

    IMPORTANT: For Autosetup, dipswitch 3 should remain OFF. 

     
    • DX-TX-4K60 (download latest version from the product page)
      • https://www.amx.com/en-US/products/dx-tx-4k60
    • DX-RX-4K60 (download latest version from the product page)
      • https://www.amx.com/en-US/products/dx-rx-4k60
  • 4K60 DXLink Fiber endpoints (compatible only with 4K60 DXLink Fiber I/O cards) require v1.7.6 or later.
    • DXFP-TX-4K60 (download latest version from the product page)
      • https://www.amx.com/en-US/products/dxfp-tx-4k60 
    • DXFP-TX-4K60 (download latest version from the product page)
      • https://www.amx.com/en-US/products/dxfp-rx-4k60

These 4K30 RX are reccomended for 2k and 4K30 DXLink Output cards but with v3.8.23 and later, the 4k30 RX will now show up properly on 4K60 DXLink output cards and pass video. However, it is important that any ICSP commands must be sent only to the 4K30 RX in this case rather than the DGX port as with 4K60 TX/RX) 

  • 4K30 RX endpoint 
    • 4K30 RX - https://www.amx.com/en-US/products/dx-rx-4k

Please note that 2k TX/RX are NOT compatible with the 4K60 I/O cards. They will not connect properly nor pass video consistently. They are supported on 2k/4k30 I/O cards within the same cage that also has 4K60 I/O and endpoints. 

Discretion must be used to ensure that any video passed to or through I/O cards and/or endpoints does not exceed the supported maximum video format for that specific product.

  • 2K endpoints (compatible/supported only with 2k and 4K30 DXLink I/O cards)
    • RX - https://www.amx.com/en/products/dx-rx
    • TX - https://www.amx.com/en/products/dx-tx 

Related Videos

4k60 switcher

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brands: Models: Downloads: EnovaDGX_3.8.26+MCPU-image.zip SW2106_NX-X200_Controller_v1_8_216.zip Information: Note: Known Issues: Revision History: Directions: Step 1: Switcher Update Programming note: Remember: Step 2: Controller Update Step 3: 4K60 Endpoint Update

Related Articles

  • DGX IFCONFIG

Related Articles

  • DGX IFCONFIG
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand