Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • AMX
  • Discontinued Products (AMX)

Enable ping responses on Acendo Core

Written by Carlos Mendoza

Updated at January 12th, 2026

Table of Contents

Use the following steps to enable ping responses on Acendo Core:

Use the following steps to enable ping responses on Acendo Core:

  1.  Log in as the coreadmin user.  
  2.  Open the popup in the taskbar with the gear and rectangle icon.  
  3.  Select Control Panel.  
  4.  Select System and Security.  
  5.  Select Windows Defender Firewall.  
  6.  Select Advanced Settings.  
  7.  Select Inbound Rules.  
  8.  Scroll down to 'File and Printer sharing (Echo request – ICMPv4-In).  
  9.  Right click on the rule and select 'Enable rule'.  
  10.  Make sure that it turns green.  
  11.  Close down the 'Windows Firewall with Advanced Security' windows and then the Control Panel.  
  12.  Verify functionality by pinging the IP address of the Core. ​  

Related Videos

guide framework

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Use the following steps to enable ping responses on Acendo Core:

Related Articles

  • Necessary DNS Configuration on an AMX Processor

Related Articles

  • Necessary DNS Configuration on an AMX Processor
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand