Question:
How do I locate my redemption/authorization code if I did not receive it via email after completing my purchase?
Answer:
There is an iLok redemption code you can find by going to your Lexicon store account:
1) Navigate to http://store.lexiconpro.com and log into the account you have made.
2) Navigate to My Account>Order History and click on the order number.
3) Attached to the order is an iLok Activation Code. Copy this number down.
4) Install iLok License manager, if you haven't already, at www.iLok.com
5) Inside of iLok License Manager, click on Licenses>Redeem Activation code and then paste in the key from your order.
If there is no Redemption Code at the order page, please take a screenshot of the Order Screen, send to technical support, and provide your iLok ID so we can deposit a key manually into your iLok account!
Email technical support:
HPROTechSupportUSA@Harman.com
Once activated - you can download the associated Lexicon Plug-in software here:
https://lexiconpro.com/en-US/product_families/plugins