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Performing a Network Configuration Password Reset With Soundcraft Ui24R

Video Manual Series

Written by Tony Smith

Updated at January 27th, 2026

Written Instruction​​s & the required  to perform a network configuration password reset on the mixer.

This video is a guide to performing a network configuration password reset for the Ui24R digital mixer.  This reset will clear and reset the password used to access the network configuration page.

Transcript

Hello, and welcome to the Soundcraft Video Manual Series. Today I will be demonstrating how to perform a network configuration password reset for the Ui24r. Let’s get started.
The network configuration password reset will reset the password used to access the mixer’s network settings. To perform this reset, we are going to need a USB flash drive that is 32GB or smaller in size and formatted for FAT32. We are also going to need a text file that is specific for this particular reset. We’ll demonstrate how to format that flash drive and how to create the reset file. We have the file available online as well, but we’ll talk about that in a moment.
USB Drive Formatting / Text File Setup
Let’s begin with Windows. We’ll start by inserting the flash drive into one of the computer’s available USB ports. Next, open Windows Explorer by locating the folder icon in the toolbar at the bottom, or in the Start menu. Locate the flash drive in the Navigation pane on the left side of the Explorer window. Right-click the flash drive to reveal its drop-down menu. The flash drive needs to be formatted to "FAT32". This is typically the default setting, but if not, go ahead and select it here. Everything else can be left to the default settings. Select the "Start" button to begin formatting the flash drive. Next, we're going to create the text file needed for the reset. Start by launching the "Notepad" application. The body of the text file will remain completely blank, so nothing will need to be added here. All that’s left to do is name the file and save it. To do so, select the “File” tab, then “Save As”. When the dialog box opens, locate the flash drive in the Navigation pane and select it. Name the file “configpass”, all lowercase, and with no spaces. Make sure that the “Text Documents” file type option is selected here to ensure that a text file is created. Click “Save” to do so.
Creating the reset file and formatting the flash drive can be achieved utilizing Mac OS, as well. To do so, insert the USB stick into one of the computer's available USB ports. To format the flash drive, we'll be accessing the "Applications” folder. This is usually located in the bottom-right corner of the dock but can also be located from the "Go" menu at the top-left hand corner of the toolbar when Finder is active. Inside of the Applications folder, select 'Utilities", then open the "Disk Utility" application. Underneath the “External” section on the left side of the window, the flash drive is listed as an option.

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