Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
English (US)
US English (US)
DE German
CN Chinese
MX Spanish (Mexico)
Chinese (Simplified)
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Discontinued Products (Crown) Software (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home
  • JBL
  • Tour Sound
  • SRX Series (Tour Sound)

Initial Device Setup in Performance

Technical Support Guide

Written by Jose Liberio Cruz

Updated at February 5th, 2026

​To connect to your SRX900 series' speakers, download the JBL Performance software​ and install it on your Apple or Windows machine.  

Begin by connecting each speaker to your network switch or router with Ethernet cables, then power them on and wait for them to fully boot.  Once they’re online, open Performance and go to Main Menu in the top left, then select Settings.  In the Settings window, select Network Connectivity.   Add a new connection, and select the network adapter linked to your speaker network.

 

Your project will open in Design Mode.  Use the Product Library along the left side to add the speakers you plan to connect.  Each device in the project should correspond to a physical speaker on the network.

 

Next, launch NetSetter to discover devices.  All detected units will appear automatically. If a speaker is found but will not connect, adjust its IP settings in NetSetter (enable DHCP or assign a static address so your computer and speakers share the same subnet).

 

Switch Performance to Connect Mode and match discovered devices to their workspace counterparts, either automatically by ID or manually by dragging.  Once matched, click Connect & Send to upload the configuration.  A green status indicator confirms that each speaker is online and synchronized.

If any units have incompatible firmware, update them through NetSetter, then rediscover.  If no devices appear or they fail to connect, recheck the selected network adapter, IP alignment, and multicast settings.  Unmanaged switches typically allow multicast automatically, while managed ones may need it enabled.  Also, confirm your firewall isn’t blocking Performance.  

For more information about Performance, visit the online User Manual.​

 

If issues persist, reach out to Technical Support at 844-776-4899, option 3

 

Related Videos

configuration optimization

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Number of devices supported on an AMX master

Related Articles

  • Number of devices supported on an AMX master
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand