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Factory Reset | Crown Comtech D-Series Amplifiers

Video Manual Series

Written by Tony Smith

Updated at March 10th, 2026

Need to reset your Crown Comtech D‑Series amplifier? In this quick tutorial, we’ll walk you through the correct steps to perform a full factory reset, whether you're a new installer, an end user, or troubleshooting issues on‑site.

In this video, you’ll learn: • How to factory reset the amplifier using the reset button • What happens in the GUI or Manager software during the reset • Additional ways to reset using the Web GUI and Manager software A factory reset clears the amplifier’s settings and restores default configuration — a great first step to solving communication, monitoring, or control issues.

Transcript
In this video of the Crown Comtech D-Series video manual series, we’re going to walk you through how to perform a factory reset for these amplifiers. 

The easiest way to factory reset the amp is using the Reset button on the back panel. Start with the amp powered on. Using a small tool, like a paperclip, press the button inside the hole and hold it for at least 10 seconds before releasing. If you’re connected to the amplifier GUI or monitoring the amp  in AVX Manager, it will disconnect momentarily as the amp performs the reset process. After the reset, the amp will have its settings cleared and should be online once again. The amp can also be reset from the web GUI and AVX Manager. Check out our video on accessing the Web GUI for more on this. 

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