Notepad Series Analog Connected Mixers FAQ
Table of Contents
Brand:
- Soundcraft
Models:
- Notepad-12FX
- Notepad-8FX
- Notepad-5
Where can I find USB audio driver for my Soundcraft Notepad Series Analog Connected Mixer if I'm using a Mac?
There is no USB driver needed for Mac computers, all Soundcraft products are Core Audio compatible.
Is my Notepad Series Mixer compatible with Mac OS Tahoe?
From preliminary testing with an M2 MacBook Air on Tahoe 26.0.1, Notepad mixers appear to be fully functional.
Is my Notepad Series Mixer compatible with Mac OS Big Sur and M1 Mac computers?
From preliminary testing with an M1 MacBook Pro on Big Sur 11.3, Notepad mixers appear to be fully functional.
How do I test my Notepad power supply?
When testing a power supply brick for the Notepad mixer, start with the power supply un-plugged from the outlet and disconnected from the Notepad mixer.
- Plug the power supply brick into the outlet.
- Is the small green LED on the power brick lit when plugged in?
- No: Power supply is bad
- Yes : Now connect the power supply to the mixer, is it still on?
If the LED on the brick goes off when plugged into mixer, the mixer has a bad internal power supply and will need service.
This is a basic test, there are other factors that could cause false results.
Are the Notepad series mixers compatible with macOS Ventura and M2 chipped Mac?
Yes. They are plug and play compatible; no additional driver needed.
Are the Notepad series mixers compatible with macOS Sonoma?
Yes, the Notepad series are plug and play compatible with macOS Sonoma; no additional driver needed.
Are the Notepad series mixers compatible with macOS Sequoia?
Yes, the Notepad series are plug and play compatible with macOS Sequoia; no additional driver needed.
How to update the firmware on Notepad consoles?
Note:
Firmware update is only required if you have an older Notepad that contains firmware of an earlier version than V1.09. Notepads manufactured from mid-2018 already have V1.09 installed. Check the currently installed firmware version by connecting the Notepad to the computer, and running the Firmware Update Utility (Windows: from the Start Menu: Programs\Harman Pro\Soundcraft\Multi-channel USB Audio\Launch Notepad Firmware Update Utility; Mac: Applications\Notepad Firmware Update Utility). The Current Firmware version is shown in the upper part of the window.
- If the Current Firmware version is lower than v1.09, update the firmware as follows: In the Update Utility's window, verify that the Notepad mixer has been detected (text will say, "Device opened. Ready for firmware update from version 1.xx to 1.09").
- Click the Start button in the bottom right of the Firmware Upgrade window. A progress bar will be displayed and show a notification when successfully complete (see screenshot below).
- The firmware update should complete within 30 seconds.
- If it doesn't start, or shows a fail message, power cycle the Notepad, close and re-open the Firmware Update window and try again.
- After successful firmware update, the Notepad should be power-cycled to ensure it is detected by the computer’s USB interface before using for audio.
Note:
The ‘Current Firmware’ may not display the new version number until the console is power-cycled.
Table of Contents