Anytime Help Center

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Support
  • Guest
  • Log In
  • AKG
    Microphones Wireless Integrated Systems Automatic Mixers Headphones Discontinued Products (AKG) Video Manual Series (AKG) General AKG Inquiries Certifications (AKG)
  • AMX
    Networked A/V Distribution (AVoIP) Traditional A/V Distribution Video Signal Processing Architectural Connectivity User Interfaces Control Processing Power (AMX) Programming (AMX) Software (AMX) Discontinued Products (AMX) Video Manual Series (AMX) General AMX Inquiries Certifications (AMX)
  • BSS
    Soundweb™ Omni Soundweb™ London Soundweb™ Contrio™ Software (BSS) Discontinued Products (BSS) Video Manual Series (BSS) General BSS Inquiries Certifications (BSS)
  • Crown
    CDi DriveCore Series CDi Series Commercial Series ComTech Series DCi DriveCore Series I-Tech HD Series XLC series XLi Series XLS DriveCore 2 Series XTi 2 Series Software (Crown) Discontinued Products (Crown) Video Manual Series (Crown) General Crown Inquiries Certifications (Crown)
  • dbx
    CX Series 500 Series DriveRack Personal Monitor Control ZonePRO Zone Controllers FeedBack Suppression Microphone Preamps Dynamics Processors Crossovers Equalizers Software (dbx) Discontinued Products (dbx) General dbx Inquiries Certifications (dbx)
  • Flux::
    Immersive Processing Analysis Subscriptions General FLUX: Inquiries
  • JBL
    Cinema Sound Installed Live Portable Tour Sound Recording & Broadcast Software (JBL) Discontinued Products (JBL) Video Manual Series (JBL) General JBL Inquiries Certifications (JBL)
  • Lexicon
    Plugins Effects Processors Cinema Discontinued Products (Lexicon) Video Manual Series (Lexicon) General Lexicon Inquiries Certifications (Lexicon)
  • Martin
    Atomic ELP ERA Exterior MAC P3 VC VDO Tools Discontinued Products (Martin) General Martin Inquiries Certifications (Martin)
  • Soundcraft
    Digital Analog Connected Analog Only Discontinued Products (Soundcraft) Video Manual Series (Soundcraft) General Soundcraft Inquiries Certifications (Soundcraft)
  • General HARMAN Inquiries
    Dante
+ More
  • Home

ELP CL POH Counter Does Not Increase After 2,184 Hours

Escalation Article


Written by Mariana Ramirez

Updated at August 28th, 2026

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Brand:

  • Martin

Affected Products:

  • ELP CL

Summary:

Unable to identify the correct POH of the fixture on Firmware version v1.2.0.4.

Troubleshooting:

Upgrade to firmware version v1.2.07.  This version resolves the issue with the POH and LED time counters and enables them to accurately display larger values.

Martin Firmware Updates & Upgrades

If the procedure above did not resolve your issue, please contact HARMAN Support for next steps.

 

 

 

Related Videos

Was this article helpful?

Yes
No
Give feedback about this article

Table of Contents

Brand: Affected Products: Summary: Troubleshooting:

Related Articles

  • VS Code Extension - Creating Program Folders | MUSE

Related Articles

  • VS Code Extension - Creating Program Folders | MUSE
Copyright © HARMAN Professional. All rights reserved. Privacy Policy | Terms of Use
Expand