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Contacting HARMAN Automotive and Marine Audio Support

Frequently Asked Questions


Written by Alejandro Beltran

Updated at October 27th, 2026

Table of Contents

Brand: Overview: IMPORTANT INFORMATION AKG Cadillac Automotive Audio Bang & Olufsen Bowers & Wilkins Harman Kardon Automotive and Marine Audio Infinity Automotive and Marine Audio JBL Automotive Audio Lexicon Automotive Audio Mark Levinson Lexus Automotive Audio Revel Lincoln Automotive Audio

Brand:

  • AKG for Cadillac
  • Bang & Olufsen
  • Bowers & Wilkins
  • Harman Kardon
  • Infinity
  • JBL
  • Lexicon
  • Mark Levinson Lexus Car Audio
  • Revel Lincoln Car Audio

Overview:

HARMAN Automotive and Marine Audio, a division of HARMAN International, encompasses a portfolio of premium audio brands, including AKG for Cadillac, Bang & Olufsen, Bowers & Wilkins, Harman Kardon, Infinity, JBL, Lexicon, Mark Levinson for Lexus, and Revel for Lincoln.

Each brand offers distinct audio technologies and solutions for automotive and marine applications, serving consumers, audiophiles, luxury vehicle owners, and boating enthusiasts.


IMPORTANT INFORMATION

For Factory-Installed HARMAN automotive audio systems, contact the vehicle manufacturer or an authorized dealership for technical support, software diagnostics, and warranty service. 

 

 

AKG Cadillac Automotive Audio

For factory-installed audio, contact Cadillac Customer Support  or visit the AKG for Cadillac website.

 
 

 

Bang & Olufsen

Support for Bang & Olufsen Automotive audio systems is provided directly by the vehicle manufacturer.

 
 

 

Bowers & Wilkins

For issues with Bowers & Wilkins audio in BMW, Volvo, McLaren, or other vehicles, contact the vehicle manufacturer or an authorized dealership for assistance.

 
 

 

Harman Kardon Automotive and Marine Audio 

USA Phone Support: (800) 422-8027

Monday - Friday: 09:00 - 23:00 (EDT)
Saturday - Sunday: 09:00 - 17:00 (EDT)

Automotive E-mail: automotive_inquiry@harman.com
Marine E-mail: HarmanMarine@harman.com

For International Support, please select your region to be directed to the appropriate contact.
Harman Kardon Country Selector

 
 

 

Infinity Automotive and Marine Audio 

USA Phone Support: (800) 553-3332

Monday - Friday: 09:00 - 23:00 (EDT)
Saturday - Sunday: 09:00 - 17:00 (EDT)

 
 

 

JBL Automotive Audio 

USA Phone Support: (800) 336-4525 
Follow the phone prompts: Press 1 for English, then 2 for Support, and 2 again for Car and Marine Audio.

Mon - Fri: 9:00 am - 11:00 pm (ET)
Sat - Sun: 9:00 am - 5:00 pm (ET)

For International Support, please select your region to be directed to the appropriate contact.
JBL Audio Country Selector

 
 

 

Lexicon Automotive Audio

USA Phone Support: (800) 448-0944
E-mail: automotive_inquiry@harman.com

 
 

 

Mark Levinson Lexus Automotive Audio

Please consult your local Lexus dealer for any questions on Mark Levinson in Lexus.

 
 

 

Revel Lincoln Automotive Audio

For factory-installed Revel audio issues, contact Lincoln Customer Support or an authorized Lincoln Dealer. 

 
 

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Table of Contents

Brand: Overview: IMPORTANT INFORMATION AKG Cadillac Automotive Audio Bang & Olufsen Bowers & Wilkins Harman Kardon Automotive and Marine Audio Infinity Automotive and Marine Audio JBL Automotive Audio Lexicon Automotive Audio Mark Levinson Lexus Automotive Audio Revel Lincoln Automotive Audio

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