HARMAN Anytime Help Center

Rigging the VTX A12

Published March 3rd, 2026 by Will Fraser

Get step-by-step instructions on how to unpack and suspend VTX A12 line arrays and see how the new cart design and array cover can be easily stored during deployments.

Summary: NX Controllers memory leak re: TLS 1.3 Pre build firmware – v1.8.200 / v1.8.201 Escalation Ticket: TSC-00427462-ESC001 JIRA Ticket: JIRA HPSD-30419 Problem: Hugh memory loss in NX controllers. Solution: Issue resolved with new firmware v1.8.205. Affected Products: FG2106-01 NX-1200 FG2106-02 NX-2200 FG2106-03 NX-3200 FG2106-04 NX-4200 Board

Converting AXCESS to NetLinx

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: [List the models affected here on separate lines] Overview: When AMX designed the NetLinx control system, the goal was to upgrade the processor, bus and to greatly improve the power of the programming language. Originally named Axcess2, the new language was designed to be a superset of the Axcess programming language. NetLinx con

Muse script and Automator differences for read write

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: MUSE Overview: Depending on the method used to create a program which performs file read/write, the path listed should be altered. Automator: If using 'Deploy' mode, the file is created and stored on the PC running Automator. If using 'Push' mode, the file is created and stored on the Muse controller. Note: If using the Muse path

Adding Touch Panels with NetLinx

Published February 27th, 2026 by Will Fraser

Advanced programming techniques for multiple touch panels with matrix switchers.

Video Distribution Demo with SchoolView

Published February 26th, 2026 by Will Fraser

How to use video distribution.

Using the Configuration Wizard with ZonePRO Designer

Published March 3rd, 2026 by Will Fraser

The process for setting up a dbx ZonePRO processor using the Configuration Wizard in the ZonePRO Designer Software.

Connect to ZonePRO with Designer

Published February 20th, 2026 by Will Fraser

This video will show you the process for connecting a dbx ZonePRO™ hardware device with ZonePRO Designer Software. Transcript ***Insert Script Here***

533-Using Extended ASCII Characters in NetLinx

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: The dealer must use Russian language in a project, but when using Russian letters in a string, an error happens. For example: TempStr = "'Çîíà' Log ("'Çîíà ¹', ITOA(ZoneNo), ' - Ïîëó÷åíà òðåâîãà'") The error received during compile is: WARNING: Ignoring unrecognized char [' = ASCII(39)] in input ERROR: Parser Sta

TP Design files with Password Protection

Published January 8th, 2026 by Will Fraser

Question: Is it possible to modify or send TPDesign files (TP4, TP5) which are password protected? Answer: It is possible to send these files without the password, via Netlinx Studio however it is not possible to modify them without the password.

Setting up Direct DMX Control of the VC Product Range

Published March 6th, 2026 by Will Fraser

Setting up direct DMX control of the VC product range.

Soundcraft Compact Stage Box (CSB) Compatibility with Vista

Published January 14th, 2026 by Will Fraser

Question: Is a Soundcraft Compact Stage Box (CSB) compatible with Vista? Answer: Yes, it is compatible with all Vistas. The gain range of the Soundcraft Compact Stagebox is 0 / 63 dB.

Technical Overview of the Acendo Core

Published February 25th, 2026 by Will Fraser

The Acendo Core specifications. Transcript ***Insert Script Here***

Code to Create a Dialer

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: How do I create a dialer? Answer: This is a sample of how to create a keypad that aggregates the numbers pressed into a variable and sends it as a string to a device. This is merely a sample of code to demonstrate how this type of thing would be done. It is intended to be a dialer that aggregates all the numb

Wildcards in Netlinx vs. Axcess

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Axcess Overview: The information in this article applies to: Axcess and NetLinx programming language. Symptoms: In Axcess, it was possible to perform a string comparison using the '?' wildcard. This does not work in NetLinx. Axcess example: IF (TIME = '12:00:??') // Do something at noon - evaluation is true for 60 secon

Sending Strings to Another NetLinx Master Over the Network or the Internet

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: NI-Series Controllers NX-Series Controllers Question: How Do I Send Strings to Another NetLinx Master Over My Network or the Internet? Answer: In the legacy Axcess systems, we used to send strings between RS232 ports to communicate between masters. With NetLinx, we can do very much the same thing over our networks. The primary

Mac OS USB Drivers para productos Soundcraft

Published January 15th, 2026 by Will Fraser

Question: ¿Donde puedo encontrar drivers de audio USB de mi producto Soundcraft si estoy usando MAC? Answer: No se necesitan drivers USB para computadoras MAC, todos los productos Soundcraft son compatibles con Core Audio.

Using the More Me Application with the Ui Series

Published February 24th, 2026 by Will Fraser

Soundcraft Ui Series Tutorial Chapter 5 Part 2: More Me! In Chapter 5 part 2 of the Ui series tutorials, Elliott speaks to you musicians out there on how to adjust your own monitor mix using the More me application. Transcript ***Insert Script Here***

Overview of the Si Impact

Published February 23rd, 2026 by Will Fraser

Soundcraft Si Impact overview. Transcript ***Insert Script Here***

RPM Password Reset

Published January 8th, 2026 by Will Fraser

Question: How can I reset my password used for RPM and trade.amx.com? Answer: Please click on this link to access the password reset page: https://trade.amx.com/login/forgotpassword.aspx

Server Side Setup with the Acendo Server Side

Published February 24th, 2026 by Will Fraser

Acendo Server Side setup video. Transcript ***Insert Script Here***

MIDI Programming 101

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: Most MIDI command strings consist of a status byte followed by one or two data bytes. The most notable exception to this is the System Exclusive which starts with a status byte of $F0, has 4 or more data bytes, then ends with a status byte of $F7. Status bytes are always $80 or greater. Status bytes are always d

SOUNDWEB LONDON 3-Gang Back Box Dimensions

Published January 20th, 2026 by Will Fraser

Question: What are the dimensions of the back box for the BLU-10 and BLU-8v2? Answer: These are the dimensions for the 3-gang back box for mounting the BLU-8v2 and BLU-10 wall controllers. All dimensions are in millimeters.

Diagnostic Options For Netlinx and NX Series Controllers

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: This article discusses the various Diagnostic options in Netlinx Studio. Netlinx Studio: Diagnostics: Diagnostics respects the debug level set from code. Enable under Diagnostics, Notification Options or status bar. Diagnostics is used to see system and program generated messages such as: IP_Client or IP_SE

Input Solo Modes & Pre Dynamics Auxes With the Si Series

Published February 23rd, 2026 by Will Fraser

We walk you through input solo modes and pre-dynamic auxes on Soundcraft's Si consoles in v1.6 software. Transcript ***Insert Script Here***

NX Series Battery

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: NX-1200 NX-2200 NX-3200 NX-4200 Question: Does the NX Series have an internal battery? Answer: The NX-1200, NX-2200, NX-3200 and NX-4200 controllers have an on-board clock circuit to maintain the controller time and a CR2032 lithium cell battery to supply power to the clock when the unit is not powered externally. This batt

Mixing Down Studio Creations for Live Shows

Published February 23rd, 2026 by Will Fraser

Led by Ryan Logue, owner of Atlanta-based event production company, One Shot Productions, this webinar demonstrates how to use the Soundcraft Si Impact as a recording interface, how to take your recordings on the road as well as how to record and monitor instruments using individual channels for mixing or virtual soundchecks. Learn more about the

RPM Loader Fails to Transfer

Published January 9th, 2026 by Will Fraser

Question: Why does RPM Loader fail to transfer? Answer: Some people have experienced file transfers failing when using RPM Loader. This most often happens when both the PC and Netlinx processor are using Link Local addresses (169.254.x.x). Link local addresses are IP addresses that a device will default to when set for DHCP but do not have a DH

Switcher & DSP Devices with RPM

Published March 2nd, 2026 by Will Fraser

How to define A/V Switcher and DSP in your Project.

Drag & Drop with TPDesign5

Published February 26th, 2026 by Will Fraser

Learn about the new drag and drop feature.

Photometrics

Published January 16th, 2026 by Will Fraser

Question: Where can I find photometrics for my unit? Answer: The photometrics can be found on the product page on the Martin.com website.

Keypads Defined with SchoolView

Published February 27th, 2026 by Will Fraser

The functions of each button on the keypads used in Unified Campus System.

USB Ports with the NX Series

Published February 26th, 2026 by Will Fraser

Various uses of the USB ports on the NX Series controllers.

Getting to Know the SRX Connect Mobile App

Published March 3rd, 2026 by Will Fraser

SRX Connect is a tablet application for controlling a number of SRX Connect Loudspeakers.

Getting to Know the SchoolView Configuration Tool

Published February 27th, 2026 by Will Fraser

The necessary preparation and planning needed to use the configuration tool.

SVSI Update Needs to be Confirmed

Published January 8th, 2026 by Will Fraser

Question: What should I do if I receive a message in the SVSI web page after a firmware update that says; An update needs to be confirmed! Confirm update page. The link doesn't do anything when I click on it. Answer: You can use Putty to telnet to the IPAddress of the SVSI device, port 50001 or 50002 and type "setSettings:confirmUpdate" followe

Virtual Channels, Ports, Levels, and G4 Panels

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: Virtual devices default with 255 channels, 8 levels, and 1 port. This will cause problems when combined with G4 panels, which can have 4000 channels per port, 600 levels per port, and 100 ports. It is seen that some functions will work, like some pushes, but others, like feedback, will not work. Setting the Por

Introduction to the MAC Allure Wash PC

Published March 6th, 2026 by Will Fraser

An overview of the MAC Allure Wash PC.

RMS Installations with Open JDK

Published January 8th, 2026 by Will Fraser

Question: Why does the RMS 4.8.x installer fail to detect Java when using OpenJDK 11.x.x? Answer: The JAVA_HOME parameter was not set during installation of OpenJDK.To resolve, re-run the installer for OpenJDK and ensure that the option for 'set JAVA_HOME variable' is set to 'install on this device' and apply changes.

Introduction to Security With the Si Performer

Published February 23rd, 2026 by Will Fraser

Chapter 7: Introduction to Security Transcript ***Insert Script Here***

Programming with ZonePRO Designer: Part 1

Published March 3rd, 2026 by Will Fraser

Using the Configuration Wizard in ZonePRO Designer to configure a ZonePRO 640 for a retail application. Go To Next

Introduction to the MAC Viper Profile

Published March 6th, 2026 by Will Fraser

An overview of the MAC Viper Profile.

682-DynaMo Enhanced Dynamic Imaging

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: G4 Panels G5 Panels Overview: At InfoComm 2004, AMX introduced DynaMo - a powerful tool for integrating network video into AMX control applications using G4 user interfaces, including Modero touch panels and TPI/4 touch panel interfaces. Dynamo is a natural extension of the popular Dynamic Images feature of AMX G4 devices. With th

Using Auto Warmth with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 31: Auto Warmth In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capab

SVSI Low Latency Stream Switching Best Practices

Published January 12th, 2026 by Will Fraser

Question: How do you get the lowest latency in switching times with the N2600 series SVSI devices? Answer: There are many factors that influence the speed at which stream switching occurs. The following is a checklist of device settings and other configuration steps that will increase the switching speeds of your SVSI system. Device Settings:

How to Mix That Band on a Soundcraft Ui16

Published February 24th, 2026 by Will Fraser

Led by Audio Engineer, Austin Hamilton, this webinar offers techniques to achieve a solid mix in any situation using the Soundcraft Ui16 digital mixer, including approaches to gain structure, monitor placement and feedback control. Learn more about the HARMAN Live Workshop Series and register for an upcoming session: Soundcraft Learning Sessions

Storing & Recalling Scenes with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 37: Storing/Recalling Scenes In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP proces

DVX XPOINT Slow Response

Published February 12th, 2026 by Will Fraser

Brand: AMX Models: DVX Question: Why am I seeing a very slow response on the Microphone input gain XPOINT when I adjust this in my code? Answer: Check the program and ensure that it IS NOT receiving a level from the touch panel and reporting the level event to a SEND_COMMAND 05002:01:01. “’XPOINT-’” as this will cause a command buffer queue and

Lexicon Reverb Plugins with Mac OS and M1, M2 Compatibility

Published January 16th, 2026 by Will Fraser

Question: Are the Lexicon Reverb Plugins compatible with the latest Mac OS and M1/M2 Processors with native silicon support? Answer: Yes, as of this writing (9/27/2023) the Lexicon Reverb Plugins all work with the latest Mac OS 13 (Ventura) and will work with M1/M2 processors. However, we do not have native silicon support and Rosetta will be re

Convert Any G4 Touch Panel File to G5

Published January 9th, 2026 by Will Fraser

Overview: The G4 utility in TPDesign5 will only convert from G4 Modero X and S series touch panels (MX* or MS*). There is an extra step in the process to convert from an MVP or NXx series panel. If you do not have TPDesign4 and/or TPDesign5, please download and install. TPDesign4 and 5 will coexist and can run simultaneously. In TPDesign4: W

Getting to Know the Vi Series

Published February 23rd, 2026 by Will Fraser

The features and benefits of all the Vi Series Consoles. Transcript ***Insert Script Here***

Get IP Address of Touchpanel from code

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: NetLinx NI-Series Controllers NX-Series Controllers Question: How do I get the IP Address of a touch panel from code? Answer: Please see the downloadable file 994-DL1-Get IP Address of Touchpanel from code.axs. This example demonstrates the use of the NetLinx structure IP_ADDRESS_STRUCT to define a variable and then store infor

RUSH Batten- Action on loss of DMX and setting Master show mode

Published January 16th, 2026 by Will Fraser

Question: What happens when the RUSH Batten loses DMX? Answer: If the fixture loses the DMX signal, it can either hold the look it's currently displaying, black out, or generate a light show in master mode. The default is HOLD. To change the setting: In the SHOW SET menu select OFFLINE and press ENTER. Select SHOW (for Master mode), HOLD (defaul

Unified Campus Managed Displays Demo with SchoolView

Published February 26th, 2026 by Will Fraser

An overview of the additional features supported by Unified Campus.

Headroom of a Sound System

Published February 24th, 2026 by Will Fraser

Led by expert Sound Engineer, Jan van Zyl, this webinar describes how to achieve ideal headroom in a sound system by examining audio content characteristics, desired listening levels as well as nominal levels and clipping points of equipment. Learn more about the HARMAN Live Workshop Series and register for an upcoming session: Soundcraft Learning

DGX_Config_Software_v1-0-6

Published February 9th, 2026 by Will Fraser

Brands: AMX Models: Product Name: DGX-8/16/32/64 Downloads: Version: v1.0.6Release Date: 03/04/2014Download Link: DGX_Config_Software_v1.0.6.zip Software Notes: What's New in this release? This is a patch release of this software. New features include: Support for the DXLF Tx and IO boards. Installation: The installer for DGX Configuration Software

NX Master Firmware

Published February 2nd, 2026 by Will Fraser

Brands: AMX Models: Product Name: Master Controllers NX-1200 NX-2200 NX-3200 NX-4200 Enova DVX-x2xx Enova DGX 8/16/32/64 Massio Control Pads MCP-10x Enova DGX 800/1600/3200/6400 DVXC DVX-2265/3266 SKU / FG #: FG2106-01 FG2106-02 FG2106-03 FG2106-04 FG1901-16 FG1906-07 FG1906-09 FG1906-11 FG1906-12 FG1906-13 FG1906-14 FG1906-15 FG1906-16 FG1906-17 F

N3300 Firmware Update

Published January 27th, 2026 by Will Fraser

Early Access Firmware Disclaimer: Early Access software has not been fully tested and has only been checked for the issues it addresses. Some features may be incomplete, subject to change, or may not function as intended. You might experience unexpected errors, limited functionality, or disruptions, and the software's stability may vary. We encourag

N1x33 SVSI Hotfix firmware Updater

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N1x33 Video Encoder/Decoder SKU / FG #: FGN1133-SA (NMX-ENC-1133) FGN1233-SA (NMX-DEC-1233) FGN1133-CD (NMX-ENC-1133-C) FGN1233-CD (NMX-DEC-1233-C) Downloads: Version: v1.15.85Release Date: 02/18/2025Download Link: N1x33_Updater_2025-02-18-v1.15.85.zip Previous Release: N1x33_Updater_2023-05-17-v1.15.67.zip

ERA 800: DMX Chart

Published March 9th, 2026 by Will Fraser

Brand: Martin Models: ERA 800 Question: What is the DMX implementation for the ERA 800? Answer: ERA 800 Performance firmware version 1.1.0. Fade Type Channel Default Value DMX Value Function 1 0-19 20- 24 25- 64 65-69 70 - 84 85 - 89 90-104 105- 109 110 - 124 125 - 129 130-144 145-255 Strobe/shutter effect Shutter closed Shutter op

Configuring the Virtual Keypad for the Enzo

Published February 25th, 2026 by Will Fraser

How to configure the Virtual Keypad on the Enzo device. Transcript ***Insert Script Here***

Restoring the Show File to Factory Default

Published January 14th, 2026 by Will Fraser

Question: How do I restore the show file to factory default? Answer: It may be useful to reset the Ui mixer back to its Factory Default while trouble shooting a problem or simply creating a new Show file. Use the following steps to reset the mixer: Go to settings Select the show tab Select the default show Select the Snapshot *init* and load it

SOUNDWEB LONDON Audio Level Reference

Published January 12th, 2026 by Will Fraser

Question: What is the audio Level in Soundweb London: Answer:

Security Cameras Demo with SchoolView

Published February 26th, 2026 by Will Fraser

How to use security cameras.

Manage Displays with SchoolView

Published February 27th, 2026 by Will Fraser

How to access and configure displays. ***Insert YouTube Embed Code Here* *

SVSI N2600 compatibility with other series

Published January 8th, 2026 by Will Fraser

Question: Are the N2600 series encoders and decoders compatible with other series encoders and decoders? Answer: N2615-WP Encoder Wallplate - Not compatible with other series. N2625-WP Decoder Wallplate - Not compatible with other series. N2612S Encoder Stand-alone Box - H.264 streaming - compatible with N3000 series. N2622S Decoder Stand-alone

LED Lighting for Television with Robert Grobler

Published March 4th, 2026 by Will Fraser

LED is one of the fastest moving segments of the lighting industry. Led by lighting expert, Robert Grobler, this webinar describes how to effectively use LED and maintain TV picture standards by studying color temperature, CRI behavior, dimmer curves and proper color mixing.

SVSi MIB

Published January 12th, 2026 by Will Fraser

Question: I'm looking to use SNMP with SVSi devices. Where can I download the MIB file for SVSi equipment? Answer: The file can be downloaded from HERE.

Using Exponents in Netlinx Code

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: According to Netlinx Studio Help, the following is an example of exponent usage: Float Num Num = ATOF('The total = -1.25e-3') // Num = -0.00125 Notice how the exponent value is contained in a char or ascii value. The “the total=" portion is irrelevant - The statement above, for clarity's sake, should actually rea

MAC Ultra Performance White And Black Parts

Published January 15th, 2026 by Will Fraser

Question: What part numbers does the White or Black covers have on the MAC Ultra Performance. Answer: Download the PDF drawing for more details.

Unboxing & Setup of Encoders & Decoders with SVSI

Published February 25th, 2026 by Will Fraser

This course shows you everything you need and how to set up a simple SVSi system. You will be amazed at how simple it really is.

Third Party Software with Acendo Core

Published January 8th, 2026 by Will Fraser

Question: Does AMX support the 3rd party software, such as AirServer, that is installed on Acendo Core. Answer: AMX Acendo Core ships with a full suite of productivity software, over and above the purpose-built Acendo Core user interface. And like any PC platform, the software will require updates. This includes free updates such as Windows 10, w

681-i!Voting Problem with Incorrect Votes Displayed

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: i!Vote Overview: When an individual station (CP4 touch panel) makes a vote and locks it, the correct vote is listed on the TPI3 display, and that result is sent in as that station's vote (correct so far). If while the overall vote is still in progress, a station (that has already locked in their vote) presses another external but

AV Connections with RPM 3.0

Published February 20th, 2026 by Will Fraser

How to configure the Volume and the AV Input and Output connections of your Project. Transcript ***Insert Script Here***

960L - Factory Reset

Published December 19th, 2025 by Will Fraser

Question: How do I factory reset my Lexicon 960L? Answer: Warning! This will erase all user register and patch information. To reset memory, do the following: Power down the unit and making sure all the attached cards are seated well and properly. Then, power up the 960L while holding both the PROGRAM and MACHINE buttons on the LARC. Keep h

List View Real Time Data Introduction with TPDesign5

Published February 26th, 2026 by Will Fraser

How to code for real-time data to populate a ListView box.

Using IR Ports for RS-232 Control of a Device

Published January 9th, 2026 by Will Fraser

Question: How do you use IR ports for RS-232 control of a device? Answer: All integrated controllers, from Axcent 3, to NI-x000, NI-x100, NX-x200, and also EXB-IRS4, DXLINK endpoints support this feature. You can set the IR port to DATA mode, and it will send out signals coded in RS232 format. This should not be confused with SERIAL mode, which

4435 Blue Baffle Paint

Published December 19th, 2025 by Will Fraser

Question: Where do I find the blue baffle paint used on the 4435 Studio Monitors? Answer: The paint a custom mix. The vendor is: Naylor's Paint Venice, California phone number 310-393-7223 They will only sale quart's with JBL Part Number 333258-006 (PNT,WATER BASE, FLAT, DARK BLUE-4348).

531-How to Initialize Character Strings in the DEFINE_CONSTANT and DEFINE_VARIABLE Sections

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Explanation: In Axcess, initializing strings in the DEFINE_CONSTANT section was easy - you just wrote them the same way you would elsewhere in the program. This doesn't work in NetLinx - there are some different rules to follow. The strings must be enclosed by curly braces {}, not double-quotes " ".Commas must separate all

Using The Device Panel Utility With JBL Performance

Published March 4th, 2026 by Will Fraser

This video introduces users to the Device Panel Utility within Performance. Device Panel is a useful tool for querying all parameters of a single connected HControl Device and is a useful tool for troubleshooting.

Changing Tomcat Connector Port

Published February 2nd, 2026 by Will Fraser

Brand: AMX Models: Resource Management Suite [RMS] Question: [Restate the question, if needed] Answer: During the installation of Tomcat there is an opportunity to set the HTTP connector port number. After the installation is completed the Tomcat configuration software does not provide an option to change the connector port numbers. The install

Physical Connections with the Enzo

Published March 2nd, 2026 by Will Fraser

How to make the appropriate physical connection on the Enzo device.

Metreau-Massio Ethernet Keypad Firmware

Published February 13th, 2026 by Will Fraser

Brands: AMX Models: Product Name: Ethernet Keypads (Metreau, Novara and Massio) SKU / FG #: FG5793-01 (MET-6NE, Metreau 6-Button Ethernet Keypad with Navigation) FG5793-03 (MET-7E, Metreau 7-Button Ethernet Keypad) FG5793-02 (MET-13E, Metreau 13-Button Ethernet Keypad) FG5793-13 (MET-7X, Metreau 7-Button Ethernet Expansion Keypad) FG5793-12 (ME

Visual Alerts Demo with SchoolView

Published February 26th, 2026 by Will Fraser

How to use visual alerts.

G5 Support Files

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: G5 Panels Downloads: Version: v1.5.68Release Date: 01/12/2022Download Link: G5SupportFiles_1.5.65.exe.zip Information: In this release: New panel device: VARIA-SL50 AMX Varia SL50 5.5" Ultra-Slim Wall Mount Portrait Touch Panel 720x1280 resolution New panel device: VARIA-SL80 AMX Varia SL80 8" Ultra-Slim Wall Mount

Using Noise Gate with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 26: Noise Gate In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capabili

Setup & Routing with the goRack

Published March 3rd, 2026 by Will Fraser

This video will show you the features, quick setup with a PA System and routing options available from the dbx goRack Performance Processor. Follow along to learn about the goRack’s function buttons and controls. The dbx goRack is the easiest, most compact way to get the most out of your PA system. All the processing you'll need for clear, p

Configuring a Vi5000 and Vi7000 to run at 96k

Published January 14th, 2026 by Will Fraser

Question: What will my Vi5000/7000 need in order to operate at 96kHz? Answer: You will need 8 DSP cards installed to the Local Rack. 2. From Control Surface: MENU>SETTTINGS>DSP Config to enable 64ch/96kHz Part Number:DSP Card: RS2401SP

AVX-400-SP Enova Presentation Switcher Firmware

Published February 2nd, 2026 by Will Fraser

Brands: AMX Models: Product Name: AVX-400-SP Enova Presentation Switcher SKU / FG #: FG1350-01 Enova Presentation Switcher Downloads: Version: v2.5 Release Date: 6/18/2013 Download Link: AVX-400-SP_v2_5.zip Information Fixed: Power status and lamp hours updates with projectors that use binary protocol. Prerequisites Recommend installing at least

Scheduling with RMS Enterprise

Published March 2nd, 2026 by Will Fraser

The various scheduling components, their requirements and demonstrates how to install the scheduling application and interface for RMS Enterprise.

Link Inputs & Outputs with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 11: Link Inputs & Outputs In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, develop an understanding of its DSP proc

Getting to Know the N1000

Published February 26th, 2026 by Will Fraser

An overview of the N1000 Series product line.

Getting to Know the Pro SoundBar

Published March 3rd, 2026 by Will Fraser

The JBL Pro SoundBar is a perfect solution for the hotel rooms and guess rooms.

Integrating RMS into RPM

Published March 2nd, 2026 by Will Fraser

How to integrate RMS into your RPM project and provides an overview of the RMS features available.

Getting To Know the VTX A12

Published March 3rd, 2026 by Will Fraser

Learn more about the latest generation of JBL Professional line array technology—VTX A12.

Axcent3 Hardware Basics

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Axcent3 Cables: Programming Cables Modem Cable AXlink LED on Axcent 3: Off (dark) - Unit has no power or is not functional. One blink per second - All devices reporting as programmed. Two blinks / second - One or more devices missing or addressed wrong. 3 blinks / second - Unstable Axlink bus (check wiring). On solid - No program

Configuring the IP Address on your Mac or PC

Published February 25th, 2026 by Will Fraser

How to configure the IP settings on a PC or Mac for the purpose of connecting to a NAV system. Transcript ***Insert Script Here***

AMX Data Event, onerror

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: What are the errors in NetLinx that are returned on the Data Event, ONERROR? Answer: Here is a listing of some of the ONERROR values for IP_CLIENT_CLOSE and IP_CLIENT OPEN: Result (via ONERROR event): 2: General Failure 4: Unknown host 6: Connection refused 7: Connection timed out 8: Unknown connection error 9

Using Delay with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 35: Delay In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capabilities

An Introduction to JBL Performance

Published March 4th, 2026 by Will Fraser

This video introduces users to JBL’s Performance system control software. Viewers will learn what Performance is, and how it is meant to be used.

Using the Snapshot Feature With the Vi Series

Published February 24th, 2026 by Will Fraser

How to use the snapshot feature of the Vi Series consoles. Transcript ***Insert Script Here***

MirrorOp Application for the Enzo

Published February 25th, 2026 by Will Fraser

How to use the MirrorOp application within Enzo. Transcript ***Insert Script Here***

Fixture Cutting Out

Published January 16th, 2026 by Will Fraser

Question: What should be checked on Martin fixtures if the unit is cutting out? Answer: If your fixture is cutting out or turning off, check the following items for failure: Power Supply Unit FANS DMX LED driver board LED light engine

Setting Public or Private LAN on DXLink Endpoints with the 4k DVX

Published January 9th, 2026 by Will Fraser

Question: Is it possible to change the network settings on the DVX-3266 and DVX-2265 so that DXLink endpoints connected to it are on the public network instead of the private ICSLAN network? Answer: Is it possible to change the network settings on the DVX-3266 and DVX-2265 so that DXLink endpoints connected to it are on the public network instead

Realtime Rack MADI Port Connectivity

Published January 15th, 2026 by Will Fraser

Question: To which MADI port do I need to connect the Realtime Rack on the Vi consoles? Answer: You can connect the Realtime Rack to all MADI ports on the Vi consoles. On the Vi1000, Vi2000, and Vi3000 consoles the best way is to connect it to the built-in MADI port on the back of the console. This way you don't need to use up a MADI option car

Using Automatic Gain Control with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 23: Automatic Gain Control In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DS

Using the BOM Tool with SchoolView

Published February 26th, 2026 by Will Fraser

This video explains how to fill out the Bill of Material Tool, (BOM).

Introduction to the ELP Family

Published March 5th, 2026 by Will Fraser

An overview of the ELP product family.

Lighting 101 With Marion Hall

Published March 4th, 2026 by Will Fraser

Led by lighting expert, Marion Hall—who has over 30 years of experience in the lighting industry—this webinar offers an in-depth overview of Martin’s wide range of lighting products and how they are best utilized for theater, nightclubs, television, concert touring and corporate events.

Getting Started with PanelBuilder

Published March 2nd, 2026 by Will Fraser

Getting started with SVSI PanelBuilder.

Solecis & My Turn with RPM

Published March 2nd, 2026 by Will Fraser

How to use RPM to automate your room setup using sensor and video presence.

The Differences Between System and Machine Presets on the PCM92

Published March 9th, 2026 by Will Fraser

Explaining the differences between "System Presets" and "Machine Presets" within the Lexicon PCM92 Reverb and Effects Processor.

Mixing to The L & R Bus With the Si Performer

Published February 23rd, 2026 by Will Fraser

Chapter 3: Let's Start Mixing Transcript ***Insert Script Here***

DCiDA Amplifier and Dante Firmware

Published February 5th, 2026 by Will Fraser

Brand: Crown Models: DCi4x1250DA DCi8x600DA DCi4x600DA DCi4x300DA DCI8x300DA Download Link: Crown_DCiDA_host_and_Dante_Firmware_MAR_2026.zip The zip file contains: DCiG amplifier firmware version 1.0.3.68 Filename: DCIG10368.bnd Dante firmware versions Crown 1.22.0/Dante 4.2.8.2 Filenames: DCIDA-41250-8600-1.22.0_usr-1.7.2018.510_bklyn2-4.2.8.2_fp

Ground Stacked Arrays With Line Array Calculator 3

Published March 4th, 2026 by Will Fraser

Line Array Calculator (LAC) is a simulation software intended for the design and prediction of JBL VTX and SRX900 Line Array systems and their acoustical performance. In addition, you can also use the software with flown and ground stacked JBL VTX and SRX900 Subwoofer Arrays. Beyond just acoustical prediction, you can use Line Array Calculator for

Creación de una sesión multipista reproducible a partir de archivos de audio importados en el Ui24R con una memoria USB

Published January 15th, 2026 by Will Fraser

Pregunta: ¿Cómo crear una session multipista reproducible a partir de archivos de audio importados? Respuesta: Puedes importar archivos de audio de sesiones DAW a una memoria USB para reproducirlos en el reproductor multipista Ui24R. Esto le permitirá tomar archivos de audio grabados en otro lugar (en una DAW) y reproducirlos desde una memoria U

How to use the Mirror Fixture Functionality on a P3 System Controller

Published March 5th, 2026 by Will Fraser

How to use the mirror fixture functionality on a P3 system controller.

How to Get a DMX Profile to Use with 'X' Brand DMX Controller

Published January 16th, 2026 by Will Fraser

Question: How do I get a DMX profile for my Martin product to use with 'X' brand DMX controller? Answer: For any DMX controllable product in our portfolio, we publish a table of raw DMX channel/values/functions in the relevant product user guide. This will enable you to control the features of that fixture using a standard 'analogue/fader' type

Display Types Tab with SchoolView Configuration Tool

Published February 27th, 2026 by Will Fraser

Walking through the Display Types tab.

Apple Store Technical Support for the Apple Retail Stores-MediaBlitz

Published February 4th, 2026 by Will Fraser

Brand: AMX Overview: The information in this article applies to: Apple Store Technical Support for the Apple Retail Stores-MediaBlitz Symptoms : AMX Technical Support will occasionally get calls requesting service for the Apple retail stores. A division of AMX called Globally Managed Control Systems or GMCS supports this product. The software

SOUNDWEB LONDON Getting Started with Crestron 3-Series Modules

Published January 21st, 2026 by Will Fraser

Overview: This article describes the various elements of the 3-Series Crestron modules for Soundweb London and how to implement them. Download: Download the Modules and demo file HERE. Crestron file types: [filename].umc A SimplWindows file. User Module created in SimplWindows. Can be opened in SimplWindows and modified. [filename].usp , Simpl+ s

Installation & Configuration of RMS Enterprise 4.6

Published February 27th, 2026 by Will Fraser

This video discusses how to install and configure RMS Enterprise.

Configuring the Ethernet Connection with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 9: Configuring the Ethernet Connection In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of

PA Speakers Serial Number Location

Published January 14th, 2026 by Will Fraser

Question: Where can I find the serial number on my product? Answer: Live Portable EON ONE Compact Note: The serial number is located under the speaker on a white label with a bar code on it. EON ONE MK 2 Note: The serial number is located behind the speaker on a white label with a bar code on it next to the IEC power connector.

Getting to Know Metreau Keypads

Published February 25th, 2026 by Will Fraser

Describing both the Metreau and Massio keypads. Transcript ***Insert Script Here***

Null Modem & Crossover Ethernet Pin Outs

Published December 29th, 2025 by Will Fraser

Overview: This article will cover the RS-232 and Ethernet pinout for cross-over cables used in direct connection applications between the device and the PC. RS-232 - Serial Pin 2 is for receiving information, pin 3 is for transmission of data and pin 5 is the ground. Requires a Null Modem DB 9 Serial Cable (female to female) Pin out: 1. N.C. 2. Rec

Type of Battery Used in the ERA Range

Published January 15th, 2026 by Will Fraser

Question: What Type of Battery is Used in the ERA Range, What is the Purpose of it? Answer: Many members of the ERA range (except the ERA 300 and the ERA 400) has a lithium battery (ICR14430-500mAh 3.7V) in it that can power the control panel, letting you set up the fixture without being connected to mains power. A fully charged battery can

SOUNDWEB LONDON Acoustic Echo Cancellation Application Guide

Published January 20th, 2026 by Will Fraser

Question: What is acoustic echo and why does it need to be cancelled? Answer: Acoustic echo occurs in a conferencing system when the far-side speech played in local loudspeakers is picked up by microphones in the near-side room and is transmitted back to the far side. This transmitted signal is a delayed version of the original, which causes

Functionality of the ID Button with the NX Series

Published February 26th, 2026 by Will Fraser

Using the ID Button to change IP modes and factory reset the unit for the NX Series controllers.

MAC Ultra Wash White And Black Parts

Published January 15th, 2026 by Will Fraser

Question: What part numbers do the White or Black covers have on the MAC Ultra Wash? Answer: Download the PDF drawing for more details.

Running PA2 Wizards

Published March 3rd, 2026 by Will Fraser

This video details the process for running the dbx DriveRack PA2 Wizards. The DriveRack PA2's Wizards walk you through the configuration process with simple, step-by-step instructions, making it easy to configure the PA2 for your amplifiers, speakers and venue.

MAC Aura XIP White And Black Cover Parts

Published January 15th, 2026 by Will Fraser

Question: [Restate the question, if needed] Answer: Download the PDF drawing for more details.

617-Com Port Pass thru Mode Escape Sequence Conflicting with Control Protocol

Published February 9th, 2026 by Will Fraser

Brand: AMX Models: [List the models affected here on separate lines] Overview: When using the pass mode on the NI series Com port, the escape sequence for exiting pass mode (++Esc,Esc) will still be transmitted out of the port to the connected device. This may result in unpredictable device behavior for the connected device, depending on how it rea

Using the Gang Feature With the Vi Series

Published February 23rd, 2026 by Will Fraser

The gang feature of the Vi Series consoles. Transcript ***Insert Script Here***

Getting to Know the Enova DGX

Published February 25th, 2026 by Will Fraser

The DGX switcher and its specifications. The video also gives examples of deployments for the DGX. Transcript ***Insert Script Here***

DVX-x1xx Switcher Firmware

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: DVX-31xxHD-SP (-T) and DVX-21xxHD-SP (-T) SKU / FG #: FG#: FG1905-22 (DVX3156HD-SP) FG#: FG1905-16 (DVX3155HD-SP) FG#: FG1905-15 (DVX3150HD-SP) FG#: FG1905-11 (DVX2150HD-SP) FG#: FG1905-12 (DVX2155HD-SP) FG#: FG1905-24 (DVX3156HD-T) FG#: FG1905-18 (DVX3155HD-T) FG#: FG1905-17 (DVX3150HD-T) FG#: FG1905-13 (DVX2150HD-

Using the Schedule Wizard with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 39: Schedule Wizard In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capab

The Art of Making Productions Look Larger With Robert Grobler

Published March 5th, 2026 by Will Fraser

Led by lighting expert, Robert Grobler, this webinar uses case studies and a Q&A to explain how to create large-looking productions on a limited budget by considering equipment selection, fixture placement and the scope of the project.

House of Worship Scenario with Incite Presentaion Switchers

Published February 25th, 2026 by Will Fraser

How Incite can be used in houses of worship. ***Insert YouTube Embed Code He re***

Locating Audio Architect Event Log Files

Published January 13th, 2026 by Will Fraser

Question: Technical support have requested the Audio Architect event logs for troubleshooting. Where do I find the event logs on my computer? Answer: Event log archive files are located in the following folder: C:\ProgramData\HPRO\Audio Architect\2.45.2.12 Notes ProgramData is a Hidden folder. Hidden items in the View menu must be enabled.

Using Online Data Events to Configure Devices in NetLinx

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: In Axcess, devices were often configured in the DEFINE_START section of the program. However, in NetLinx, all device configurations should take place in the online event, for each individual device or dev array. With this, the system should be configured for correct operation at device online events, without a

Extracting Source From a Netlinx Processor

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: As a preface, it is important to understand that the Source file “SRC” is not the code in the processor. It is what was uploaded in addition to the code when the programmer originally set up the system. The programmer can choose not to upload source. Additionally modules do not come out of the processor in the S

How to save a preset using the JBL PRO Connect App

Published January 14th, 2026 by Will Fraser

Question: How do I save a preset using the JBL PRO Connect App? Answer: Note: If using a recent version of firmware (6.2.0.0 or above) only 2 speakers can connect at the same time. If this is a brand-new speaker (Firmware version 5.1 or below), please update it to the latest version, you can find the instructions for the here:

Netlinx Master to Master

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: In the legacy Axcess systems, we used to send strings between RS232 ports to communicate between masters. With NetLinx, we can do very much the same thing over our networks. In fact, this method allows each master to simultaneously communicate with many other masters! Procedure: Establish a Master-Master link bet

Connect Mode with JBL Performance

Published March 4th, 2026 by Will Fraser

This video introduces users to Connect mode within Performance. Viewers will learn how to match Physical devices to virtual devices within a Performance design. Once matched, devices can be brought online and synchronized for online control.

List View Real Time Data with a Roku STB for TPDesign5

Published February 26th, 2026 by Will Fraser

A real-world application using the Roku STB box.

JBL Professional Installed Audio System Design for Small Restaurants

Published March 4th, 2026 by Will Fraser

In this short video, we’ll explore a sample design for a small restaurant audio system that includes a JBL subwoofer, satellite speaker system and JBL mixer-amplifier.

MMER Code on MAC Quantum

Published January 16th, 2026 by Will Fraser

Question: Why am I getting an MMER code on my MAC Quantum? Answer: The “MMER" or missing module error is caused by a lack of communication with one or more modules that should be present in your fixture. It can be caused if a module is missing or not correctly connected or after the unit has been serviced. Please contact Martin Tech support for

Fun with structures

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: [Restate the question, if needed] Answer: The concept of structures in programming can be a little confusing. Structures are a very efficient way of storing large amounts of varying data. Once you get used to them, you will likely find them much easier to deal with than large multi-dim arrays. The code example

Getting to Know the NX Controller

Published February 25th, 2026 by Will Fraser

The NX Series masters and their specifications. Transcript ***Insert Script Here***

Troubleshooting steps for RS232 control

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: General Overview: This article will cover various techniques for troubleshooting RS-232 communication issues. Is the port sending strings? First, make sure that your code and/or hardware are sending strings. Send a string by pressing a TP button to send a command; use Open Axcess, NetLinx Diagnostics or a terminal emulator.

Overview of ZonePRO Designer Series

Published February 20th, 2026 by Will Fraser

Part 1: Overview In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capab

LUXUL AMS-4424P Switch Configuration

Published February 4th, 2026 by Will Fraser

Brand: LUXUL Models: AMS24P Sample Network Switch Configuration: Release Notes: Feel free to make the appropriate changes to fit your port count and network environment. username admin privilege 15 password encrypted YWRtaW4= ! vlan 1 ! ! ! no ip igmp unknown-flooding ip igmp snooping ip igmp ssm-range 224.0.0.0 8 ip igmp snooping vlan 1 sp

Page Steering with ZC-3 & ZC-7 | ZonePRO Designer

Published March 3rd, 2026 by Will Fraser

How to set up page steering in Zone Pro Designer using ZC-3 and ZC-7 controllers.

Comprehensive explanation of Netlinx Master-to-Master

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: Please see the attachment 919-Master to Master unveiled for a comprehensive explanation of Netlinx master to master communications. Download: 919-Master-to-Master_unveiled.pdf

JBL Pro CBT and Intellivox Column Loudspeakers | Join us for a Deep Dive into the Technology

Published March 4th, 2026 by Will Fraser

In this discussion, JBL Pro Audio Experts, Ben Todd and Justin Hankey explore the technology in JBL’s CBT and Intellivox Column Loudspeakers. They compare the dispersion characteristics of a traditional speaker to a line array and beam steering source and look at how the technology can address the various challenges encountered in installed audio d

Getting to Know the Enova DGX100 Series Web Interface

Published February 26th, 2026 by Will Fraser

An overview tour of the web console and explores the System tab.

Network Capabilities of the NX Series

Published February 26th, 2026 by Will Fraser

The network capabilities for the NX series controllers.

Biamp Direct Control Example using Muse Automator

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: MUSE Overview: The example flow below contains the required handshake to open the Telnet session from Muse to the Biamp device, subscriptions to multiple instance IDs, level control, mute toggles, and a source selector example. There is also feedback parsing from the Biamp that can be used to send feedback to a touch panel as we

Office 365 Setup with the Acendo Server Side

Published February 24th, 2026 by Will Fraser

How to setup Office 365 for Acendo products. Transcript ***Insert Script Here***

Getting Started With VDO Atomic Dot on the P3 System Controller

Published March 5th, 2026 by Will Fraser

How to work with the VDO Atomic Dot on a P3 System Controller.

N1x22 SVSI Hotfix Firmware Updater

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N2030 Video Encoder/Decoder SKU / FG #: FGN1122-SA (NMX-ENC-1122) FGN1222-SA (NMX-DEC-1222) FGN1122-CD (NMX-ENC-1122-C) FGN1222-CD (NMX-DEC-1222-C) Downloads: Version: v1.15.85Release Date: 02/18/2025Download Link: N1x22_Updater_2025-02-18-v1.15.85.zip Previous Release: N1x22_Updater_2023-05-17-v1.15.67.zip

Using the Line and Microphone inputs on the Signature 22mtk

Published January 15th, 2026 by Will Fraser

Question: Can you use the ¼ inch input and the Microphone input at the same time on the Signature 22mtk? Answer: No, the line input will override the mic input. Only one of the inputs can be used at a time.

Exterior Projection 500 Included Color Specification

Published January 20th, 2026 by Will Fraser

Question: [Restate the question, if needed] Answer: Specification: Red T-R617 C Equivalent: ROSCO E COLOR 026 Spectrum Chart: Optics Specification Wave Length (nm) Transmission (%) 612.5~615.5nm T50% Specification: Magenta T-P450/630 B Equivalent: ROSCO E COLOR 049 Spectrum Chart: Optics Specification Wave Length (nm) Transmission (%) 448.

PA2 & VENU360 Preset File Location (Windows)

Published December 29th, 2025 by Will Fraser

Question: Where are the user preset files located on my computer? Answer: PA2 C:\Users\*username*\AppData\Local\PA2\Presets VENU360 C:\Users\*username*\AppData\Roaming\VENU360\LocalPresets Note: In order to access the AppData folder from your Windows computer, "Show hidden files, folders, and drives" must be enabled. Open Control Panel > Fil

Getting to Know the N7142 Presentation Switcher

Published March 2nd, 2026 by Will Fraser

An overview of the N7142, which is the first presentation switcher to incorporate low-latency Networked AV video distribution.

03-R1-R2 Technical Note

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: R-1 Mio Modero Remote R-2 Mio Modero Remote Question: How many channels are used by the R-1 / R-2? What channels are not used by the R-1 / R-2? Answer: The R-1 / R-2 uses 225 channelsThis is a list of channels that are not used by the R-1 / R-22: 20 100 180 247 27 107 187 248 28 108 188 249 30 110 190 253 60 140 220 254 67 147

Exterior Projection 1000 And 500 Glare Shield Screw Specifications

Published January 15th, 2026 by Will Fraser

Question: What specification are the screws needed to attach the glare shield to an Exterior Projection 1000 or Exterior Projection 500 fixture? Answer: In case you lose the included glare shield screws, the following specifications are needed to source suitable replacement screws: M4x10 Hexagon Socket Screw, Stainless Steel, 1440 hours salt spra

Digital Clocking in Soundweb London

Published January 20th, 2026 by Will Fraser

General information: The digital clocking schema for Soundweb London devices works in a similar way to most other digital audio devices. One device assumes the role of clock master and all other device clocks syncronize to the master clock. The clock master in a standalone device or a multiple device system can run at either 48kHz or 96kHz. Pull

Designing at the Speed of Light With Luther Frank

Published March 4th, 2026 by Will Fraser

Led by expert Lighting Designer and Scenographer, Luther Frank, this webinar explores design efficiency and philosophy at scale, including strategies and methods for drafting, programming, templates, workflow and organization for achieving impressive designs in little time.

Tabula Rasa—An Immersive Opera in Three Circuits With Luther Frank

Published March 4th, 2026 by Will Fraser

In this webinar, expert Lighting Designer and Scenographer, Luther Frank, describes his lighting design for Tabula Rasa—an immersive jazz opera featured in New York Opera Fest 2018. You’ll learn how Luther designed multiple environments for a mobile audience with very few lights, little power and even less budget.

Alero ALR-AEC Firmware

Published February 2nd, 2026 by Will Fraser

Brands: AMX Models: Product Name: ALR-AEC-8 SKU / FG #: FG1140-08 Alero Web Conferencing Audio Mixer Downloads: Version: v.1.5.1 Release Date: 20/02/2017 Download Link: SW1140-08_ALR-AEC-8_v1_5_1.zip Previous Version: SW1140-08_ALR-AEC-8_v1_5_0.zip Please Note: A readme file exists in the firmware zip file. Information Fixes issue with unit rev

G4 S Series Touchpanel Hotfix Firmware

Published February 13th, 2026 by Will Fraser

Brands: AMX Models: Product Name: Modero S Series Touch Panels SKU / FG #: FG2265-01 MSD-1001-L, 10.1 MODERO S LANDSCAPE WALL TOUCH PANEL FG2265-02 MSD-701-L, 7.0 MODERO S LANDSCAPE WALL TOUCH PANEL FG2265-03 MSD-431-L, 4.3 MODERO S LANDSCAPE WALL TOUCH PANEL FG2265-05 MST-1001, 10.1 MODERO S LANDSCAPE TABLETOP TOUCH PANEL FG2265-06 M

Blocking Multicast to NX, DGX, or DVX Systems

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: NX DGX DVX Problem: When the NX, DGX, or DVX are on the same VLAN as other hosts/devices (ie. Dante, QSC, SVSi, BSS, etc.), there is the potential for multicast traffic from those devices to interfere with the internal network communications used by the NX, DGX & DVX devices. This saturation can occur over time or in bursts d

Channel LCD Display Part Number on Vi Consoles

Published January 15th, 2026 by Will Fraser

Question: What is the part number of the small channel LCD display in the Vi series consoles? Answer: The current part number of the small channel LCD in the Vi series consoles is: 5130340-00 It has been just introduced, the previous version is still available, its part number is A947.012007. There were a few versions used over the years, the

Programming with ZonePRO Designer: Part 4

Published March 3rd, 2026 by Will Fraser

This video covers copying and pasting DSP objects, and provides an overview of the output processing. Go To Beginning Go To Previous

Getting to Know the Enova DVX

Published February 25th, 2026 by Will Fraser

The older DVX switcher and its specifications. The video also gives examples of deployments for the DVX. Transcript ***Insert Script Here***

RMS EWS Plugin and Special Characters

Published January 8th, 2026 by Will Fraser

Question: Will the RMS EWS plugin connect if a mailbox has special characters such as "/"? Answer: No, however it is possible to have it connect the mailbox if the primary mailbox name has no special characters and the alias contains the special characters.

Using the Band Pass Filter with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 32: Band Pass Filter In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing c

RMS Scheduling Panel Limitation Per Controller

Published January 8th, 2026 by Will Fraser

Question: How many RMS scheduling panels can be connected to an AMX NX-series controller? Answer: We recommend a maximum of 20 RMS scheduling panels per AMX NX-series controller. This assumes the controller is solely dedicated to this purpose. Controllers suitable for this application would be NX-1200, NX-2200, NX-3200, and NX-4200.

SOUNDWEB LONDON BLU-USB - New windows 10 driver

Published January 22nd, 2026 by Will Fraser

Question: Why do I get a Windows pop up stating my driver is unsigned? Answer: BSS BLU-USB Driver for windows 10 New driver version: 4.82.0 Replaces: version 3.34.0 When to use: This driver works with windows 10 and a BLU-USB to allow 8 channel audio over a USB 2.0 or USB 3.0 connection. What is different: This version functions corr

BLU-8v2 Configuration Software

Published March 17th, 2026 by Will Fraser

Brand: BSS Models: BLU-8v2 Question: What software is needed for configuration? Answer: The BSS BLU-8v2 can be configured using HiQnet Audio Architect software or the older HiQnet London Architect software.

Sample Rates of Vi Consoles

Published January 14th, 2026 by Will Fraser

Question: What sample rates can my Vi console operate at? Answer: Vi1: 48kHz only Vi2: 48kHz only Vi4: 48kHz only Vi6: 48kHz only Vi1000: 48kHz only Vi2000: 48kHz only Vi3000: 48kHz only Vi5000: 48kHz; 96kHz (With 8 DSP cards) Vi7000: 48kHz; 96kHz (With 8 DSP cards)

Vix000 Console Touchscreen Part Numbers

Published January 15th, 2026 by Will Fraser

Question: What are the touchscreen part numbers used in the Vix000 consoles? Answer: The touchscreen in the Vix000 consoles consists of two components, each with its own part number. The LCD screen is: 5039162 – OPTO,DISPLAY,LCD,12.1 INCH,800x600,LED-B. The touch panel in front of the screen is: A947.007020 - TOUCH PANEL 32 X 12 SEG.

IPv6 Address Settings with the NX Series

Published February 26th, 2026 by Will Fraser

How to locate and use the IPv6 address on the NX series NetLinx Integrated Controllers.

Enova DVX x1xx Device Firmware

Published March 19th, 2026 by Will Fraser

Brands: AMX Models: Product Name: DVX-31xxHD-SP (-T) and DVX-21xxHD-SP (-T)Enova Presentation Switcher with power Amp SKU / FG #: FG#: FG1905-22 (DVX3156HD-SP) FG#: FG1905-16 (DVX3155HD-SP) FG#: FG1905-15 (DVX3150HD-SP) FG#: FG1905-11 (DVX2150HD-SP) FG#: FG1905-12 (DVX2155HD-SP) FG#: FG1905-24 (DVX3156HD-T) FG#: FG1905-18 (DVX3155HD-T) FG#: FG1905-1

Using the CPS150 Power Supply with the Live Series

Published January 15th, 2026 by Will Fraser

Question: Can the CPS150 power supply be used with the Soundcraft Live 2/3 console instead of the factory DCP125 Power supply? What is the difference between the CPS150 and the DCP125 power-supplies? Answer: The CPS150 and the DCP125 (which is the factory PSU for your mixer) have the same pinout, so they can be used interchangeably. The CPS150 r

Video Broadcasts with SchoolView

Published February 26th, 2026 by Will Fraser

How to manage video broadcasts.

What is the Warranty coverage on my product?

Published January 14th, 2026 by Will Fraser

Question: What is the Warranty coverage on my product? Answer: For inquiries regarding the warranty policy for HARMAN Professional Products, please refer to the Warranty section of the Brand/Model page. For example, if you are looking for a JBL Product warranty, visit https://jblpro.com. All the HARMAN Professional Pro Sites should have a simil

Replacing the microSD card in a NX-1200

Published January 30th, 2026 by Will Fraser

Brand: AMX Models: NX-1200 Overview: This article will cover the replacement of the microSD card in a NX-1200 processor. What you will need: NX-1200 Replacement microSD card #1 Phillips head screwdriver Small needle-nose pliers Procedure: Preparing the device Unplug all connections from the front and back of the NX-1200 Removing the cover These par

Front Panel Configuration with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 19: Front Panel Configuration In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP p

Updating Zoom on Acendo Core ACR-5100

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: ACR-5100 Overview: When using Zoom on Acendo Core, if you notice that every time that you try to open Zoom it has to be updated before you can use it this is due to Zoom requiring that all Zoom clients must be updated to v5.0+ in order to join Zoom meetings, and the client that is installed on the base profile of Acendo Core does

Distributed Subwoofer Arrays With Line Array Calculator 3

Published March 4th, 2026 by Will Fraser

Line Array Calculator (LAC) is a simulation software intended for the design and prediction of JBL VTX and SRX900 Line Array systems and their acoustical performance. In addition, you can also use the software with flown and ground stacked JBL VTX and SRX900 Subwoofer Arrays. Beyond just acoustical prediction, you can use Line Array Calculator for

Using the Muse Shell Command Device:Invoke

Published January 12th, 2026 by Will Fraser

Question: What is the correct syntax for the Muse shell command device:invoke? Answer: The syntax would be as follows: SYNTAX device:invoke id command [arguments] ARGUMENTS id Instance ID (required) command Command Name (required) arguments

RPM Touchpanel Logo

Published January 8th, 2026 by Will Fraser

Question: I have added a logo in RPM but the logo is not showing up on my touch panel. How can I get the logo to show up? Answer: The most likely cause of the logo not working on the touch panel is that Authentication on Server Port must be disabled on your processor for this to work. To disable this settings browse to the web gui of your proc

Getting Started with the Advanced Feedback Suppression Processor (AFS2)

Published March 3rd, 2026 by Will Fraser

The set up of the new dbx AFS2 Advanced Feedback Suppression Processor with a basic P.A. system.

Storing Fog & Haze Machines with Fluid

Published January 16th, 2026 by Will Fraser

Question: Can I leave fluid in my fog/haze machine for extended periods when not in use? Answer: Effect machines should not be stored with effect fluids in them for extended periods as this can not only reduce the quality of the fluid, it will reduce the operating life of the heat exchanger of the machine. It is recommended to use Martin Pro-Cle

SVSI N2600 series and Netlinx

Published January 8th, 2026 by Will Fraser

Question: Do the N2600 series encoders and decoders support Native Netlinx? Answer: No, the N2600 series are not native Netlinx devices - Use Open Direct-Control API. An open API makes it possible for any control system or application, such as Zoom Rooms, to control the device.

MAC Ultra Series Filter Options

Published January 15th, 2026 by Will Fraser

Question: What air filter options are there for the MAC Ultra series? Answer: Head air filter: P/N: 5132434-00 Metal mesh “Coarse" filter (can be cleaned), standard filter option. P/N: 50400765 Folded felt “Fine" filter (this is a single use filter it cannot be cleaned). This filter option reduces the amount of dust that enters fixture an

Getting to Know the 4K Series

Published February 25th, 2026 by Will Fraser

Explore the N2300 series and the N2400 series. Transcript ***Insert Script Here***

DVX-31xxHD and DVX 21xxHD Master Firmware

Published February 2nd, 2026 by Will Fraser

Brands: AMX Models: Product Name: Enova Presentation Switcher with power Amp DVX-31xxHD-SP (-T) DVX-21xxHD-SP (-T) SKU / FG #: FG#: FG1905-22 (DVX3156HD-SP) FG#: FG1905-11 (DVX2150HD-SP) FG#: FG1905-24 (DVX3156HD-T) FG#: FG1905-13 (DVX2150HD-T) FG#: FG1905-16 (DVX3155HD-SP) FG#: FG1905-12 (DVX2155HD-SP) FG#: FG1905-18 (DVX3155HD-T) FG#: FG1905-14 (D

RMS Enterprise Licensing for Devices

Published January 9th, 2026 by Will Fraser

Question: Do you have to purchase a license for every device that connects to RMS Enterprise? Answer: No, RMS Enterprise uses location licenses, not device licenses. By default, RMS comes with 1000 location licenses, and additional location licenses can be purchased if required.

ERA 600 series firmware version menu

Published January 16th, 2026 by Will Fraser

Question: The ERA 600 series firmware version menu refers to driver PCBA's from U1 to U8 which modules do they correspond to? Answer: U1 ->CPU1->display/main PCBA P/N: 5125737-00 U2 ->CPU2->Pan Tilt driver PCBA P/N: 5125737-00 U3 ->CPU3->CMY driver PCBA P/N: 5125807-00 U4 ->CPU4->Gobo/ static color wheel driver PCBA P/N: 5

834-AutoPatch Electro-Static Discharge

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: Autopatch Tech Note: Immediate and latent failures of modern audio/visual systems and sub-assemblies can often be attributed to inattention on the part of manufacturers, installers, and maintenance people to the dangers inherent in circuitry susceptible to electro-static discharge damage. As the miniaturization of circuits continu

Update Features of RMS Enterprise 4.6 (2018)

Published February 27th, 2026 by Will Fraser

The updated features of RMS 4.6.

N4321 SVSI Hotfix firmware Updater

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N4321 Audio Transceiver SKU / FG #: FGN4321-SA (NMX-ATC-4321) FGN4321-CD (NMX-ATC-4321-C) Downloads: Version: v1.00.07Release Date: 5/19/2023Download Link: N4Update_2023-09-14-1.0.8.zip Previous Release: N4Update_2023-05-19-1.0.7.zip Revision History: v01.00.08 14 September 2023 - Fixed audio receiv

Modern Authentication for AcendoBook & RoomBook Panels

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: AcendoBook RoomBook Overview: After the decision by Microsoft to remove support for Basic Authentication in Exchange Online, we developed a solution that would enable Book customers to continue using their panels. A firmware update was created which adds support for Modern Authentication to Book Scheduling panels through RMS.

SVSi Jumbo Frames

Published March 19th, 2026 by Will Fraser

Brand: AMX Models: N2300 Question: Why do my N2300 units not pass video on the network, when other SVSi products pass video without issue? Answer: N2300 units require jumbo frames be enabled on the network switch.For Cisco switches, the command to to add to the config file is: port jumbo-frame For other switch manufacturers, please refer to the s

Updating Dante Firmware on the DSR-800

Published March 16th, 2026 by Will Fraser

Brand: AKG Models: DSR-800 Question: Do I use the Update Tool to update the Dante firmware in my DSR-800? Answer: No. Dante is developed by Audinate and their free Dante Controller software is required to update the Dante firmware. Software download link: https://www.audinate.com/products/software/dante-controller Please visit the following link

SVSi supported stream password characters

Published March 19th, 2026 by Will Fraser

Brand: AMX Models: SVSi encoders & decoders Question: What characters are valid for SVSI passwords? Answer: SVSi Supported Characters Supported for Stream Password Character Class Example Uppercase Letters A-Z Lowercase Letters a-z Numbers 0-9 Other Characters ! @ # &

Going Online with Multiple Computers using HiQnet Audio Architect – Requirements and Considerations

Published January 26th, 2026 by Will Fraser

Overview: There are no application settings or tools that relate to multiple computers being online at the same time. Each instance is not aware of whether other instances are online, synchronising parameters, updating firmware, collecting event logs, or saving the Venue file to disk or to the device network. Each computer will create a connection

Enova DGX NI Master Firmware

Published February 2nd, 2026 by Will Fraser

Brands: AMX Models: Product Name: Enova DGX NI Master SKU / FG #: FG1058-16 Enova DGX NI Master FG1059-32 Enova DGX NI Master Downloads: Version: v4.2.397Release Date: 01/22/2016 Download Link: SW1056_Master_v4_2_397.zip Previous Build: SW1056_Master_v4_2_396.zip Information Corrected problem with limited / no network communication following a pow

Schoolview Version 9.1.37 Files

Published January 28th, 2026 by Will Fraser

Brands: AMX Models: Product Name: Schoolview Downloads: Version: 9.1.37 Release Date: 10/28/2020 Download Link

DGX 100 series 1.6.x firmware

Published January 16th, 2026 by Will Fraser

Question: What is the last 1.6.x master firmware I can load on a DGX 100 series unit? Answer: 1.6.200 is the last firmware in the 1.6.x branch of firmware you should run on DGX masters. DOWNLOAD

Number of devices supported on an AMX master

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: NI-Series Controllers NX-Series Controllers Overview: AMX cannot categorically state that any master supports a specific number of devices/connections since this value is dependent on the communication that is occurring across those connections. However, on the NX series masters, AMX has validated 256 ICSP devices under low/medi

Enova DGX Dante Audio Switching Board Kit Update

Published January 16th, 2026 by Will Fraser

Question: [Restate the question, if needed] Answer: EnovaDGX ASB-D StaticIP for 3VB_hardware Download EnovaDGX ASB-D StaticIP for 4V1_hardware Download This update allows static IPs to be set on the Enova DGX Dante Audio Switching Board Kit. To determine which update you need to use you will need to determine which revision of the Enova DGX D

N2315 SVSI Hotfix firmware Updater

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N2315 Video Encoder SKU / FG #: NMX-ENC-N2315-WP-BL NMX-ENC-N2315-WP-WH Downloads: Version: v01.01.32Release Date: 3/10/2023Download Link: N2315_Updater_2023-03-09-v01.01.32.zip Previous Release: N2315_Updater_2021-10-22-v01.01.26.zip Information: New in this release: Add new command to allow HDCP input source chan

Crown Practical Applications Training | Contrio Controllers and Custom Panels

Published March 10th, 2026 by Will Fraser

In this series, Michael Pryor provides comprehensive knowledge of professional amplifiers systems, covering audio principles, power calculations, and commercial install techniques. The curriculum ensures basic hands-on familiarity with Crown & JBL Amplifiers to equip support teams to help troubleshoot effectively. In this session, Michael util

N23xx Updater

Published February 12th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N2300 Video Encoder/Decoder SKU / FG #: FGN2312-SA FGN2322-SA Downloads: Version: v01.01.36Release Date: 19/06/2024Download Link: N23xx_Updater_2024-06-19-v01.01.36.zip Previous Release: N23xx_Updater_2023-01-17-v01.01.28.zip Known Issues: • On soft reboot, some devices lose KVM connectivity and require a h

Layout of Mixer Controls

Published February 23rd, 2026 by Will Fraser

Explaining how the controls on a mixer are laid out. Transcript ***Insert Script Here***

Guía de configuración remota de aplicacion ViSi para mezcladores Si

Published January 15th, 2026 by Will Fraser

Pregunta: ¿Cómo configuro mi aplicacion ViSi de forma remota con mi consola Soundcraft Si? Respuesta: Comience con la consola apagada. Conecte un enrutador inalámbrico a través de un cable de datos CAT5 desde los puertos que no son de red (aux) al puerto HiQnet en la parte posterior de la consola. Encienda la consola y seleccione SISTEMA (SYS

Automating the Timed Gain in Soundweb London

Published January 22nd, 2026 by Will Fraser

Overview: The Gain Timed This processing object provides a mechanism to make gain level changes smoothly. See HiQnet Audio Architect Help for a detailed description. An installation may require changes to the program volume level at specific times of the day. Parameter Presets could be used to make changes to gain levels. The transition from one ga

Using Soundweb London Firmware Version 86.04.2 with Audio Architect 2.55.x.x

Published February 12th, 2026 by Will Fraser

Brand: BSS Audio Models: Soundweb London Overview: Soundweb London Firmware 86.4.5 creates a problem when using HiQnet Motion Control with Soundweb London DSP's. This document covers how to use firmware 86.4.2 with Audio Architect 2.55.x.x. Backdating Audio Architect Firmware: Audio Architect checks the device firmware against the firmware files in

Networking Properties & Wizard with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 6: Networking Properties & Wizard In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding o

USB Playback & Recording With the Ui Series

Published February 23rd, 2026 by Will Fraser

Chapter 8: USB Media In Chapter 8 of the Ui series tutorials, John takes us through the USB media section of the Ui console. John shows us how to play audio from a USB, record your performance to a USB, and then he shows us the unique file management and playlist facility within the Ui console. Transcript ***Insert Script Here***

Touring 101—The Nuts and Bolts of Touring With Susan Rose

Published March 4th, 2026 by Will Fraser

In this webinar, expert Lighting Designer, Director and Programmer, Susan Rose—who has toured with major artists including Ringo Starr and His All Starr Band—shares her touring wisdom and unconventional approach, the realities of touring life as well as the dos and don’ts on the road.

Configuring SVSI N-Command For LDAP

Published February 3rd, 2026 by Will Fraser

Brand: AMX Models: N1000 Series N2000 Series N2300 4K Series N2400 4K Series N3000 Series NControl Solutions Instructions: From the manual: Entering the information required for LDAP to function in the setting section of the server The information above can be gathered from the LDAP server (example below) Local Account After configuring the server y

Product Overview of the VTX A Series & B Series Line Array Systems

Published March 4th, 2026 by Will Fraser

This video provides an overview of the new JBL Professional VTX A Series and B Series performance audio speakers.

Web Interface Network Settings for NX Controllers

Published March 2nd, 2026 by Will Fraser

A detailed look at the network settings in the web console.

LCD Screen is Unreadable on ZonePRO Units

Published December 29th, 2025 by Will Fraser

Question: Why is my ZonePRO screen either blank or too dark to read? Answer: Sometimes the contrast may have been set incorrectly, making the screen unreadable. This may or may not resolve your screen display. Reboot the ZonePRO. Before touching any controls, push IN on the Utility wheel until it clicks. This will enable Contrast Adjustment M

Keypad Details Tab with RPM

Published March 2nd, 2026 by Will Fraser

How to add macros to keypad buttons and sensor actions in your Project.

VPX-1401 Firmware Update

Published January 8th, 2026 by Will Fraser

Question: How long does it take to firmware the VPX-1401? Answer: In the case of the VPX-1401, the firmware update can take up to 2 hours and restarts several times.

PCM92 Current Firmware Version

Published January 16th, 2026 by Will Fraser

Question: What is the latest/current firmware for the PCM92? Answer: Version1.6.4 (No further updates are planned at this time).

Mixing to Monitors With the Si Impact: TOTEM

Published February 23rd, 2026 by Will Fraser

Soundcraft's How-To Video Series for Si Consoles - TOTEM: Mixing to Monitors. Transcript ***Insert Script Here***

Acendo Book Firmware with Modern Authentication & Manager Software Support

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: Modero G5 Acendo Book 7"/10" Scheduling Panels (MT- Series) AMX Acendo Book 7"/10" Scheduling Panels (ACB- Series) AMX RoomBook 7"/10" Scheduling Panels (RMBK- Series) SKU / FG #: FG5969-49BL FG5969-55BL FG2265-37 FG2265-40 FG4221-07 FG4221-10 Downloads: Modero G5 Acendo Book 7"/10" Scheduling Panels (MT- Series) Ve

Martin Fixture Operating Voltage

Published January 16th, 2026 by Will Fraser

Question: What voltage can I use on my Martin fixture? Answer: Martin fixtures accept AC mains power at 100-240 Volt nominal, 50/60 Hz. Do not apply AC mains power to the fixture at any other voltage than that specified on the fixture's serial number label. If you are unsure what voltage can be used with your product, please visit the product p

Where can I find Martin support?

Published January 16th, 2026 by Will Fraser

Question: My Martin Professional product has developed a fault or I have a question about a product which I have purchased or perhaps intend to purchase. Who do I contact? Answer: The information below is applicable to products from the Martin Professional range (Martin/JEM/RUSH). Inside the USA Customers who have purchased a product in the USA

Introduction to the DMX PowerPort 375

Published March 5th, 2026 by Will Fraser

An overview of DMX PowerPort 375, it’s technical features and benefits.

DVX Dante Firmware Update

Published January 16th, 2026 by Will Fraser

Question: [Restate the question, if needed] Answer: This is an update for the DVX-2265-4K and DVX-3266-4K Dante Device. Version 4.2.6.4 Changes to this release: Disable Telnet port access Disable FTP port access The Firmware Update Manager from Audinate is require. Detailed instructions are include in the download. DOWNLOAD

Configuring RMS Connection on AcendoBook and RoomBook Panels

Published February 12th, 2026 by Will Fraser

Brand: AMX Models: AcendoBook RoomBook Overview: Since the release of firmware version 1.8.70 for the AcendoBook panels, scheduling panels have been able to connect to AMX's Resource Management Suite (RMS) in order to utilize Modern Authentication to Office 365. After you have finished updating the panel firmware and installed and configured RMS, t

960L - Format New HDD

Published December 19th, 2025 by Will Fraser

Question: My Lexicon 960L is no longer functioning properly, can the HDD be formatted? Answer: Begin by formatting the new HDD to FAT (not 32 or NTFS, FAT16 should be fine). You will need a backup utility software. If you do not have one, you can download Macrium Reflect for free at https://www.macrium.com/reflectfree The HDD image file is ava

Compact Stagebox | Product Overview

Published February 23rd, 2026 by Will Fraser

The Soundcraft Compact Stagebox offers a high density of I/O connections in only 4U of rack space. The modular unit is fully configurable but is offered with a standard configuration of 32 mic/line inputs, 8 line outputs, 8 channels of AES/EBU outputs and 2 expansion slots for standard D21m I/O cards. The D21m is the I/O architecture for Soundcraf

Netlinx Studio Unicode How-To

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: NetLinx Studio 2.4 and UnicodeStarting with NetLinx Studio 2.4, NetLinx now supports 16-bit Unicode characters. You can type Unicode character literals strings into you program, assigned them to variables, manipulate them using string operations, read and write Unicode characters to the file system and send Unico

Problem Defining Multiple Instances of a Module

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: While the NetLinx master is running a program, the following runtime error is seen in diagnostics: CipMan:RunMainLine - Null Table Error 6 In addition, modules defined in the program may not be working properly. Causes: One known cause of this error is defining modules of different types in a mixed order. Reso

In-Depth DigiTech® Amp Modelling With the Ui Series

Published February 23rd, 2026 by Will Fraser

Chapter 6 Part 2: Amp Modelling Signal Processing In Chapter 6 Part 2 of the Ui series tutorials, Sean takes us through the DigiTech® Amp modelling signal processing and talks about how this can be used at the gig by guitarists and engineers alike. Transcript ***Insert Script Here***

Approved Lubricant for Martin Fixtures

Published December 29th, 2025 by Will Fraser

Question: What lubricant should be used on Martin Products? Answer: Whether you have an LED fixture or a fixture with a discharge lamp, these products build up high temperatures that require lubrication that can withstand these high temperatures and still maintain its effectiveness. High quality high temperature resistant silicone based lubrica

Navigation & Project Details Tab with SchoolView Configuration Tool

Published February 27th, 2026 by Will Fraser

How to navigate the configuration tool and walkthrough the settings needed in the Project Details tab.

Object ID Index Number Offset in ZonePro GUI Designer

Published December 29th, 2025 by Will Fraser

Question: Why are my Object ID Index numbers off by two or more? Example; RTE for output is index 32 instead of 30? Answer: If you change an input from Mono to Stereo, it will increase the number of input objects and that will change the index number scheme causing the index numbers to increase. Each input that you change will change the index n

Acendo Book Panel Firmware

Published January 28th, 2026 by Will Fraser

Brands: AMX Models: Product Name: AMX Acendo Book 7"/10" Scheduling Panels AMX RoomBook 7"/10" Scheduling Panels SKU / FG #: FG2265-37 FG2265-40 FG4221-07 FG4221-10 Downloads: Version: 1.1.30Release Date: 2/1/2022 Download Link Prerequisites Note: v1.1.15+ Browse Rooms feature is not compatible with v1.0.4. All group members should be upgraded to

Audio Architect Update Tools

Published January 26th, 2026 by Will Fraser

Update Tools added in Audio Architect v2.50.0 Audio Architect v2.50.0 has added new features for updates: Update Check to check for updates to the entire application. Feature Updater to update individual features [such as Speaker Tunings for an amplifier, HiQnet or Dante firmware files for devices, Preset files, Device files, Help files, etc.]. Up

Career Paths in Audio Mixing With Leslie Ann Jones and Michelle Sabolchick Pettinato

Published February 24th, 2026 by Will Fraser

In this webinar, Grammy-winning Recording Engineer, Leslie Ann Jones, and expert Touring Concert Sound Engineer, Michelle Sabolchick Pettinato, compare and contrast their career paths and clientele, highlight the different skills needed for each as well as describe basic skills that all mixing engineers need. This discussion also includes a Q&

Skype for Business Account Setup with the Acendo Server Side

Published February 24th, 2026 by Will Fraser

How to setup Skype for Business accounts for every room that has an Acendo Core. Transcript ***Insert Script Here***

602-IR Code Generates Too Many Pulses

Published February 9th, 2026 by Will Fraser

Brand: AMX Models: The information in this article applies to: AXB-IRS4 AXB-TC AXB-TCR AXB-TM5 AXB-TMX+ AXC-IR/S IRIS MVP-7500 MVP-8400 NI-2000 NI-3000 NI-4000 NXC-IRS4 NXI VPN-CP VPT-CP Symptoms: IR Code(s) for channel up/down, number keys, toggling inputs, etc., send too many pulses. For example, "channel up" may skip 1 or more numbers, or numbe

Configuring a Monitor Mix

Published February 23rd, 2026 by Will Fraser

How to set up monitor mixes so the band can hear themselves on stage. Transcript ***Insert Script Here***

Using Notch Filter with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 24: Notch Filter In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capab

RMS Trial FAQ

Published January 9th, 2026 by Will Fraser

Question: Does RMS offer a trial license? How long does it last? Answer: RMS offers a full-featured 90 day trial. The trial license can only be obtained once per server. The trial license can be activated via the AMX License Manager software, bundled with RMS. Step by step instructions on activating the trial can be found in the RMS installatio

Encoder and Live Streaming with the N3132: Part 1

Published February 24th, 2026 by Will Fraser

Using an N3132 encoder, learn how to stream video and audio to a streaming media service (YouTube Live, Vimeo) up to 1080P60 or over your local area… Transcript ***Insert Script Here***

Transitioning From Touring to Corporate With Matt Mills

Published March 4th, 2026 by Will Fraser

Lighting expert Matt Mills, who has worked with 3 Doors Down, Linkin Park, Mötley Crüe and many more, details his journey from touring with high-profile acts to jumping into the corporate lighting design arena, including examples of workflow differences between the two disciplines.

MAC Encore Wash White And Black Cover Parts

Published January 16th, 2026 by Will Fraser

Question: What part numbers does the White or black covers have on the MAC Encore Wash? Answer: Download the PDF drawing for more details.

AMX FIND_STRING_REV

Published February 3rd, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: Is there a way to search for characters in a string starting at the end? Answer: Download: See FIND_STRING_REV.axi located in the download: 660-DL1-FIND_STRING_REV.ZIP Code Block: PROGRAM_NAME = 'FIND_STRING_REV' (*******************************************************) (**************************************

Vi Show File which Cannot be Erased

Published January 15th, 2026 by Will Fraser

Question: Can I set a show file on a Vi console so it cannot be erased? Answer: Yes, you can do that on a PC. In Windows right-click on the show file and set it to 'read-only' just like you can do with any other file in Windows. Default Shows are set to read-only automatically by the system. As soon as you do a "Save As" operation on a defau

Installing .Net 3.5 for RMS

Published February 2nd, 2026 by Will Fraser

Brand: AMX Models: Resource Management Suite [RMS] Question: How can I get .NET installed for RMS? Answer: Installing .NET 3.5 for RMS Version 4.6 or Lower In order to install the License Manager as a part of the RMS installation, you must have .NET version 3.5 installed on the machine. If it is not installed you will receive an error at the end

Using Quote Characters within a NetLinx String Expression

Published January 9th, 2026 by Will Fraser

Question: How do I use quote characters within a NetLinx string expression? Answer: The NetLinx language has a defined format for strings to be used in variables and in commands such as FIND_STRING, SEND_STRING, etc. The format consists of double quotes to enclose the full string, with comma-separated constants or variables within. ASCII string

Controlling MUSE Serial Ports with Python Code

Published January 5th, 2026 by Will Fraser

Brands: AMX Models: MUSE Question: How do I control the MUSE Serial Ports with Python Code? Answer: The below Python code controls a serial port on a MUSE controller. It contains code for configuring ports, sending and receiving strings, and reporting port errors. from mojo import context context.log.info('Sample Python program') #Create object

Loading Firmware via USB to Modero X

Published February 26th, 2026 by Will Fraser

How to update the firmware on an AMX Modero X touch panel using a USB flash drive.

Using Inserts With the Vi Series

Published February 24th, 2026 by Will Fraser

The inserts functionality of the Vi Series consoles. Transcript ***Insert Script Here***

N2510 SVSI Hotfix firmware Updater

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N2510 Windowing Processor SKU / FG #: FG #: FGN2510 Downloads: Version: v2.1.12Release Date: 04/02/2020Download Link: N2510_Updater_04-02-2020_v2.1.12.zip Information: If SNMP and LLDP are missing update will take upwards to 20 minutes to complete. Revision History: Version 04/02/2020 (v2.1.12) Fixed i

JBL Pro Installed Audio Design | Exploring Speech Intelligibility & the Speech Transmission Index

Published March 4th, 2026 by Will Fraser

JBL Professional by HARMAN's Justin Hankey and Ben Todd offer a lively discussion on speech intelligibility, the speech transmission index and some of the many challenges that are commonly faced with the acoustic space and the ambience inside it.

Screw Description for Martin Fixtures

Published January 16th, 2026 by Will Fraser

Question: What screws do I use for my Martin products? Answer: The type of screw that your Martin product uses can vary depending on the product. Most products use multiple screws of a certain kind. Martin provides a parts list on the support site with log in access, if you do not have login access or cannot find the screw you need, please con

RMS Enterprise License Transfers

Published January 9th, 2026 by Will Fraser

Question: Is it possible to transfer an RMS Enterprise license to another server? Answer: Yes. Please ensure to note the ENT-ID as this will be required on the new server prior to transfer. In AMX License Manager, go to Tools > Move License, then select either Connected to Internet or Disconnected from Internet option and follow the on scre

How to Format The SD and Load Firmware on the Si Expression

Published February 23rd, 2026 by Will Fraser

How To Format the SD and load Firmware on the Si Expression. Transcript ***Insert Script Here***

MAC Quantum Wash - Overdrive

Published January 15th, 2026 by Will Fraser

Question: What is the “Overdrive" Zoom function on the MAC Quantum Wash? Answer: Normal zoom range DMX values 0-200, Overdrive 201-255. When enabling overdrive, the lens can move outside the housing. If a soft lens is mounted, then the lens will hit it. That is why it is a separate function. So it should not could happen by accident.

Implementation of VTX Solutions for Corporate Audio with Nowell Holmes - Webinar

Published March 3rd, 2026 by Will Fraser

In this webinar, Freelance System Engineer, Nowell Helms, applies software design concepts taught in previous webinars to quickly design a show in Line Array Calculator III and translate it into a usable Performance Manger file in preparation for a large corporate show.

Dante chipset identification in AKG DSR800

Published December 23rd, 2025 by Will Fraser

Question: How to find out which Dante chipset is in my AKG DSR800? Answer: AKG DSR800 series were assembled with two types of Dante chipsets: at first the older Ultimo (ULT) then the newer UltimoX (UXT). To determine the IC used in your product: Open Dante Controller and double-click on the device in question. This will open a Device View window

Overview of Vi Range

Published February 23rd, 2026 by Will Fraser

A video series walking the user through the features that have been implemented in the last 18 months and how to use them within the Vi Series consoles. This is an overview of all the consoles and how they relate as a family of products. Transcript ***Insert Script Here***

Compact Stagebox Compatibility with Vi Consoles

Published January 14th, 2026 by Will Fraser

Question: Is the Compact Stagebox (CSB) compatible with Vi consoles? Answer: Yes, it is compatible, from SW version 6.3.0 on Vi X00 and on Vi X000 desks. The gain range of the Studer stagebox is -11 / 75 dB, it has a switchable HPF filter on each inputs as well, these are the differences comparing to the Soundcraft Compact Stagebox.

Manage the Tunings in Your PA2

Published December 29th, 2025 by Will Fraser

Overview: When new speaker tunings become available for the DriveRack PA2, you can access the updates over the cloud within the PA2 Control App. Prerequisits: A device running the PA2 Control App The PA2 Control App is available for iOS, MAC, Windows & Android Install the Application if you have not already. Procedure: Click the WIZARD

Updating Firmware on G4 Panels using USB

Published January 9th, 2026 by Will Fraser

Question: How do you update firmware on Modero S Series and X Series G4 panels using a USB drive? Answer: Download the latest Modero G4 touch panel firmware from www.amx.com and save it to a USB stick. Note: The firmware must be saved in a folder in the USB stick directory, corresponding with the touch panel model, in order to be recognized by t

How to Reset EDID on N-Series Encoders

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: N1000 Series N2000 Series N2400 4K Series N3000 Series Overview: If you are experiencing trouble with establishing a HDMI connection on your encoder, resetting your EDID is encouraged. Steps to Reset EDID: Disconnect HDMI cable from encoder Select the encoder through N-ABLE software or the encoder's web address From the main menu

Technical Overview of the Vi Series

Published February 23rd, 2026 by Will Fraser

An overview of the entire range of Vi Series consoles. Transcript ***Insert Script Here***

Bells Demo with SchoolView

Published February 27th, 2026 by Will Fraser

How to use timed events, also known as the bells system.

Programming an Offline Device with ZonePRO Designer

Published February 20th, 2026 by Will Fraser

Part 2: Programming an Offline Editor In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding

DDA Basic System Design Confirmation With Keith Caggiano - Webinar

Published March 3rd, 2026 by Will Fraser

Led by HARMAN’s Business Development Manager for Installed Performance Systems, Keith Caggiano, this webinar covers the process of building a basic model and comparing loudspeaker performance using JBL DDA software.

Using EQ to Get the Best Souding Mix

Published February 23rd, 2026 by Will Fraser

How to use equalization to get the best sound. Transcript ***Insert Script Here***

234s US Power Transformer Part Number

Published December 19th, 2025 by Will Fraser

Question: What is the part number for the Power Transformer for the US version of the dbx234s? Answer: Part no. 26-0268

N2600 control via telnet in Python example

Published March 9th, 2026 by Will Fraser

Brand: AMX Models: N2600 Overview: This example uses a telnet connection on port 4197 for control of the N2600 series. It includes all documented commands for the N2600. Because of the method used for control, you only need the IP address for each N2600 unit, no other configuration with the Muse processor is necessary. Download: This is just o

Connecting a Crown I-Tech 4x3500HD/DCi Series to Audio Architect for the First Time

Published March 9th, 2026 by Will Fraser

Brand: Crown Models: I-Tech 4x3500HD/DCi Series Overview: To connect the a Crown I-Tech 4x3500HD to Harman´s Audio Architect for the first time, follow these steps. The Crown I-Tech 4x3500HD is a high-power networkable amplifier that supports HiQnet control via Ethernet, which is how it interfaces with Audio Architect. Prerequisites: A computer

Mixers as Part of a System

Published February 24th, 2026 by Will Fraser

An overview of what mixers are and what role they play within the signal flow of a professional sound system. Transcript ***Insert Script Here***

DVX-3266-2265 Device Hotfix Firmware

Published January 27th, 2026 by Will Fraser

Brand: AMX Models: NX-1200 NX-2200 NX-3200 NX-4200, Enova DVX-x2xx,DVX-x2xx-4K Enova DGX 800/1600/3200/6400 FG #: FG2106-01, FG2106-02, FG2106-03, FG2106-04, FG1906-07, FG1906-09, FG1906-11, FG1906-12, FG1906-13, FG1906-14, FG1906-15, FG1906-16, FG1906-17, FG1906-18, FG1906-22, FG1906-24, FG1061-08, FG1061-16, FG1061-32, FG1061-64, FG1906-0201, FG

JBL Professional Installed Audio System Design for Bar/Restaurant/Banquet Spaces

Published March 4th, 2026 by Will Fraser

In this short video, we’ll explore a sample design for bar / restaurant / banquet spaces that utilizes AKG microphones, BSS signal processing, Crown amplification and a variety of JBL Control Contractor speakers. Learn more about this solution and explore helpful resources to assist with your installed audio project at jblpro.com/AmpUp2021.

Getting in Deeper with the Si Performer

Published March 10th, 2026 by Will Fraser

Chapter 2: Getting in Deeper

Architectural - Exterior Range Alternative Paint Colors

Published January 7th, 2026 by Will Fraser

Question: What are the alternative colors of the Exterior 500/1000/Linear/Wash range? Answer: The alternative colors able to be supplied by HARMAN are: WHITE: RAL 9016 Gloss: 30 BLACK: RAL 9005 Gloss: 30

SSH Public Key Authentication with the NX Series

Published February 26th, 2026 by Will Fraser

How to implement SSH public key authentications with the SSH Client_Open function.

Setting up the LYRA in Ableton Live

Published January 29th, 2026 by Will Fraser

Brand: AKG Models: Lyra SKU: C44-USB ULTRA-HD MULTIMODE USB MICROPHONE Overview: This article will cover first time setup of the AKG Lyra microphone for use with Ableton LiveTM. ASIO Driver Setup for Windows It is recommended that you download the latest ASIO driver from www.asio4all.com. Install the ASIO Driver by following the instructional pro

Audio Architect Missing PRX Presets

Published January 14th, 2026 by Will Fraser

Question: PRX 400 tuning presets aren't present in Audio Architect. Where can these be located? Answer: 2.55.3 or older versions of Audio Architect does not include the PRX400_2002.XTi2.Device, PRX400_4002.XTi2.Device, PRX400_6002.XTi2.Device and PRX400_TUNING.pdf files for PortablePA The missing presets can be manually added, files are found at

188-Binary in Axcess

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Axcess Question: How do I implement binary in Axcess? Answer: Shift to the right ( >> operator in C++ ) : Example : x >> 2 (shift x 2 positions to the right) x = x / 4 i.e., x = $32 (binary 00110010) When you shift the bits 2 positions to the right, you get 00001100. OR b8b7b6b5b4b3b2b1 --> 00b8b7b6b5b4b3 b2b1 ha

Getting to Know ICSLan Expansion Boxes

Published February 25th, 2026 by Will Fraser

The EXB expansion boxes with specifications and use cases. Transcript ***Insert Script Here***

Test Mode With JBL Performance

Published March 4th, 2026 by Will Fraser

This video introduces users to Test Mode within Performance. Viewers will learn about the grouping toolbox and how to use the built-in signal generator and metering views to verify a connected audio system is functioning properly before a performance.

Adding a Device to a Muse Controller Using the HControl.discovered Method

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: MUSE Overview: This guide is meant to show the steps required to add an HControl device to a Muse Controller using the com.amx.mojo.HControl.discovered driver. We will be using an NMX-DEC-N2622 as our device in this example. Setting the HControl ID: The first step would be to either find or set the HControl ID of the devic

Huddle Space with RPM

Published March 2nd, 2026 by Will Fraser

How to create a simple huddle space in RPM.

RUSH Series - DMX State (Behavior without DMX)

Published January 7th, 2026 by Will Fraser

Question: What is the DMX STATE setting in RUSH series? Answer: The DMX STATE setting determines how the fixture behaves when it is not receiving a DMX signal. You can set the fixture to enter SHOW MODE, BLACKOUT, or HOLD the effect it was displaying when the DMX signal stopped. The fixture is set to HOLD by default. To adjust the setting: S

DX-RX-4K Firmware

Published February 11th, 2026 by Will Fraser

Brands: AMX Models: Product Name: DXLink 4K HDMI Receiver Module SKU / FG #: FG1010-510 (DX-RX-4K) Downloads: Version: v2.2.32Release Date: 04/03/2018Download Link: SW1010_510_EDX_FW_v2_2_32.zip Previous Release: SW1010_510_EDX_FW_v2_2_29.zip Prerequisites: Directly connected DX-TX should use v1.8.28 (or later). Directly connected SDX must use v1.4.

Configuring the Serial Connection with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 8: Configuring the Serial Connection In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understand

Replacement Power Supplies for CTC, CTP and PR01-RX

Published March 19th, 2026 by Will Fraser

Brand: AMX Models: CTC CTP PR01-RX Question: How can I get a replacement power supply for a CTC, CTP or PR01-RX? Answer: The same power supply is used for: CTC-1402 – FG1010-910 CTP-1301 – FG1010-710 PR01-RX – FG1020-050 The power supply brick is part number: 5115415-00 The power cord that plugs in to the power supply brick is part number: 511991

N2400 SVSI Hotfix firmware Updater

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N24xx Video Encoder/Decoder SKU / FG #: FGN2412A-SA (NMX-ENC-2412A) FGN2412A-CD (NMX-ENC-2412A-C) FGN2422A-SA (NMX-ENC-2422A) FGN2424A-SA (NMX-ENC-2424A) Downloads: Version: v1.5.380Release Date: 7/16/2025Download Link: N24xx_Updater_2025-07-15-v1.5.380_build1412.zip Previous Release: N24xx_Updater_2021-07-

Relay or IO Status out of Sync

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: General Overview: The information in this article applies to: Relays and IOs on any AMX product, connected to (controlling) an inductive load such as an external relay* *Also applicable to other inductive devices: solenoids, such as in a doorbell or electronic water valve; motors; and transformers Symptoms: Incorrect return status

N1x11 Svsi Firmware Updater

Published February 19th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N1111 Encoder N1211 Decoder Downloads: Version: v1.2.3bRelease Date: 01/27/2016Download Link: N1000_Updater_2015-06-12_v1.2.3b.zip Information: Changes in this release: Various bug fixes Disable SSH Revision History: Version 6/12/2015 – V1.2.3 Debug Logging feature added on Logs page. Allows users to create a speci

Tap Delay with the Vi Series

Published February 24th, 2026 by Will Fraser

The tap delay feature works on the Vi Series consoles. Transcript ***Insert Script Here***

Dante D21m Card Compatibility with SMPTE2110

Published January 14th, 2026 by Will Fraser

Question: Is the Soundcraft Dante D21m card compatible with SMPTE2110? Answer: Yes, the Soundcraft Dante card supports SMPTE2110 from Dante FW version 4.2.0.28. The firmware of the card can be upgraded using the built in tool of Dante Controller, see a video here.

Introduction to the VC-Grid/Strip Family

Published March 6th, 2026 by Will Fraser

An overview of the VC-Grid/Strip product family, it's specification, installation and application examples.

N4321D Audio Transceiver Firmware

Published February 13th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series Audio Transceiver w/ Dante SKU / FG #: AMX-N43T001 (NMX-ATC-N4321D) AMX-N43T001C (NMX-ATC-N4321D-C) Downloads: Version: v1.6.3Release Date: 11-04-2025Download Link: N4321D_Update_11-04-2025_v1.6.3.zip Information: Early Access Firmware Disclaimer: Early Access software has not been fully tested

Signal Processing Order in Mixers

Published January 15th, 2026 by Will Fraser

Question: Should I use processing on each channel or on the overall mix? What are the differences, advantages, and disadvantages of individual channel processing vs overall mix processing? Answer: The answer is more complicated than at first glance. While a full discussion of this topic is more suited to an audio degree program, here are some

Timed Events (Bells) with SchoolView

Published February 26th, 2026 by Will Fraser

How to manage bell events.

Overview of Windowing Processors with SVSI

Published February 25th, 2026 by Will Fraser

Mark Templeton of SVSi delivers a brief overview of the Windowing Processor.

RMS Utilizing SMTP to Office365

Published January 9th, 2026 by Will Fraser

Question: Is it possible for RMS to use the Office365 SMTP server? Answer: RMS will not be able to connect to Office365 using SMTP, as RMS does not yet support TLSv1.2 for this connection. This is required by Office 365. You will likely see the following message when you attempt this: Authentication failed; nested exception is javax.mail.Authen

ZC Controller Inputs with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 12: ZC Controller Inputs In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP

Como Conectar y Controlar un Mixer Ui16 en Tres Sencillos Pasos.

Published January 15th, 2026 by Will Fraser

Pregunta: ¿Como me puedo conectar al Hotspot de mi Mixer Ui16? Respuesta: Conecte su dispositivo a la red de Wi-Fi Ui12, Ui16 o Ui24R. Cuando haga la búsqueda en la lista de redes la unidad aparecerá con el nombre del modelo. Abra un buscador de internet en el dispositivo. [Chrome, Firefox, etc.] Escriba en la barra de dirección ui.io y presione

Assembling Your Dream Team on Broadway With Bradley King and Nick Solyom

Published March 4th, 2026 by Will Fraser

Led by Broadway lighting designers, Bradley King and Nick Solyom, this webinar describes how designers and their associates tackle the production process including best practices, division of labor, effective workflows and communication strategies, and much more.

How to Use the New Firmware Update in N-ABLE

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: N1000 Series N2000 Series N2300 4K Series N2400 4K Series N3000 Series NControl Solutions Windowing Processors Overview: How to use the “New Firmware Update in N-ABLE, Build Dec 13 2021 The N-Able release, Build Dec 13 2021 introduced a self-contained firmware updater. This updater ultimately offers the same end game as previous

RMS SDK Installer

Published February 2nd, 2026 by Will Fraser

Brands: AMX Models: Product Name: Resource Management Suite [RMS] SDK Downloads: Version: 4.7.22Release Date: July 2025Download Link: RMS_SDK_4.7.22.zip Previous Build: RMS_SDK_4.6.10.zip Prerequisites RMS Server version 4.8.3.1 or greater NX based controller (Master firmware v1.4.90 or greater) At least 64MB allocated to Duet memory Information Fix

Improvised Lighting on Tour With Juan Trevino

Published March 4th, 2026 by Will Fraser

Led by expert Lighting Designer, Juan Trevino, this webinar describes how cloning a lighting design can help you easily program shows for artists who change their sets often and perform in venues of varying sizes.

Netlinx Studio 3

Published February 4th, 2026 by Will Fraser

Brands: AMX Models: Product Name: Netlinx Studio 3 Downloads: Version: v3.5.960Release Date: Download Link: NetLinxStudioSetup_3_5_960.zip Information This is the newest version of Netlinx Studio 3 that allows transferring and receiving from Axcess masters. Known Issues !!! Important !!! If you are using any of the below features it is recommended t

Zoom Rooms app update for Modero G5

Published February 18th, 2026 by Will Fraser

Brand: AMX Models: G5 Panels Question: What is the current release of Zoom Rooms Controller [ZRC]? Answer: Zoom Room Controller app version 5.14.5 is the final release that is compatible with Modero G5 touch panels. As of this writing, Zoom will end support for ZRC app version 5.14.5 beginning February 1, 2025, and the minimum version will move u

AUDIO ARCHITECT 2.55.2

Published March 20th, 2026 by Will Fraser

Installer for Audio Architect 2.55.2 Download Audio Architect installer HERE. HiQnet Audio Architect™ Release Notes New in HiQnet Audio Architect version 2.55.2: BSS Audio Included new firmware 86.04.5 to support Blu-50v2 device. Crown Added support for XTi 2 Series devices (XTi 1002, XTi 2002, XTi 4002 - released from year 2020 onward). Included

Audio DSP with RPM 3.0

Published March 2nd, 2026 by Will Fraser

How to find and modify your configuration files for your DSP device.

Software/Firmware Compatibility with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 5: Software/Firmware Compatibility In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of it

Enabling or Disabling Audit Logging

Published January 6th, 2026 by Will Fraser

Question: Can audit logging to the internal SD card be disabled? Answer: Starting with NX-series firmware 1.6.205 and 1.8.203 audit logging to the internal SD card can be disabled. Updating to either of these firmware versions (or higher), audit logging is disabled by default. The following terminal commands are available: SDAuditLog on – turn

697-Modero Touch Panel Calculator

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: How do I do Mathematical functions in Netlinx code? Answer: Here is an example of performing math functions in Netlinx code. This is a working calculator module that you can add to your program. Included are a touch panel file with a calculator popup page, and the open source code. The functions are being done

Setting up Audio Subgroups With the Si Series

Published February 23rd, 2026 by Will Fraser

Soundcraft's How-To Video Series for Si Consoles - Setting up Audio Subgroups. Transcript ***Insert Script Here***

How to Register/Recover Account for Harman Pro Portal

Published March 6th, 2026 by Will Fraser

Brand: HARMAN Pro Question: How do I register for or recover my HARMAN Pro Portal account? Answer: Follow these steps to create an account for Harman PRO Portal. Go to Harman Dealer PRO Portal. Click on "Registration" under "New User?" Complete the Registration Form and click "Register". Note: If you need to confirm your Dealer Status, pleas

N2x51 SVSI Hotfix firmware Updater

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N2x35 Video Encoder/Decoder SKU / FG #: FGN2151-SA (NMX-ENC-2151) FGN2251-SA (NMX-DEC-2251) FGN2151-CD (NMX-ENC-2151-C) FGN2251-CD (NMX-DEC-2251-C) Downloads: Version: v1.5.8Release Date: 11/09/2017Download Link: N2x51_N4K_Updater_2017-11-09-v1.5.8.zip Information: Fixes in this release: Corrected audio sam

N2x35 SVSI Hotfix firmware Updater

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N2x35 Video Encoder/Decoder SKU / FG #: FGN2135-SA (NMX-ENC-2135) FGN2235-SA (NMX-DEC-2235) FGN2135-CD (NMX-ENC-2135-C) FGN2235-CD (NMX-DEC-2235-C) Downloads: Version: v1.15.85Release Date: 02/18/2025Download Link: N2x35_Updater_2025-02-18-v1.15.85.zip Previous Release: N2x35_Updater_2023-05-17-v1.15.67.zip

Using the NetSetter Utility With JBL Performance

Published March 4th, 2026 by Will Fraser

This video focuses on introducing users to the NetSetter Utility within Performance. NetSetter is a convenient tool to manage individual device HControl ID’s, Network settings, and other various data.

Web Interface LDAP with the NX Series

Published February 26th, 2026 by Will Fraser

This video covers the security enhancements that are related to LDAP in the NX web interface.

Vi Local Rack – DSP Card Number for 96kHz Operation

Published January 15th, 2026 by Will Fraser

Question: How many DSP cards are required in the Vi Local Rack for 96kHz operation? Answer: 96kHz operation is available exclusively with Vi5000 and Vi7000 Control Surfaces. To enable this, the Local Rack must be fitted with 8 DSP cards, regardless of how many input or bus channels you intend to use.

Configuring a Telnet Connection Handshake in NetLinx

Published February 2nd, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: Why am I unable to establish a Telnet session to certain devices? Answer: Most devices communicate in a raw telnet session without any initial handshake involved. Other devices such as Cisco Codecs and BiAmp Tesira require a handshake to open a telnet session. NetLinx controllers establish a raw connection and

Setting up the Alpha, Lambda or Omega Audio Interface for use with Cubase LE 5

Published March 9th, 2026 by Will Fraser

The process for setting up a device within a Cubase LE 5 session.

Getting to Know the Connectivity & Transport Kits

Published February 25th, 2026 by Will Fraser

A deeper look at the CT (Connectivity & Transport) Kits including both the transmitter and receiver. Transcript ***Insert Script Here***

Two-Way Intercom with SchoolView

Published February 26th, 2026 by Will Fraser

How to perform two-way intercom calls.

MAC Encore Series “PAN ERROR” After Rigging

Published January 15th, 2026 by Will Fraser

Question: I sometimes on my MAC Encore get a “PAN ERROR" after Rigging it. Answer: This can happen If the fixture when powered off is rotated all the way counterclockwise until it hits the endstop.When Powered ON it will in some cases during the reset procedure not sense the PAN position and will display “PAN ERROR". Fix: Send a reset command or

Varia Side LED Control

Published January 9th, 2026 by Will Fraser

Question: How can I control the LEDs on the side of Varia touch panels? Answer: Command: The ^WLD command can be used to control the side LEDs on Varia panels. ^WLD - Side LED Command to turn on/off the side LEDs. Syntax: "'^WLD-<command>,<action>'" Variables: Command Indicates the LED ID number or Brightness. 0 - All LED status

Downgrading Vi Consoles

Published January 15th, 2026 by Will Fraser

Question: Can I downgrade a Vi series console to a previous software version? Answer: Yes, it is technically possible to downgrade a Vi series console to an earlier software version. However, it should only be done with caution. Show files created in a newer software version may not be fully compatible when loaded into an older version. Make

Security Cameras with SchoolView

Published February 26th, 2026 by Will Fraser

How to access and set up security cameras and alerts.

Acendo Book Setup With Acendo Server Side

Published February 24th, 2026 by Will Fraser

How to setup Acendo Book. Transcript ***Insert Script Here***

NXR-ZGW

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: MIO Modero Downloads: Version: v3.01.17Release Date: [mm/dd/yyyy]Download Link: SW5791_01A_NXR_ZGW_v3_01_17.zip Previous Release: SW5791_01A_NXR_ZGW_v3_01_13.zip Information: Changes in 3.01.17 Fixes the "auto-release" bug by sending correct system number information Includes zero-config fix Icsp may now use ports o

Tips & Tricks with RPM: Part 1

Published March 2nd, 2026 by Will Fraser

Tips and tricks found inside RPM.

Introduction to the Exterior Wash Family

Published March 6th, 2026 by Will Fraser

An overview of the Exterior Wash product family.

Controlling the Input Preamp of a Soundweb London from the Si Control Surface

Published February 23rd, 2026 by Will Fraser

We walk you through the new BSS External Preamp Control with Soundcraft's Si consoles in V1.6 Si software. Transcript ***Insert Script Here***

Paging & Priority Overrides Explained with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 20: Paging & Priority Overrides Explained In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understand

Accessories with DAM Series | Part 3

Published March 2nd, 2026 by Will Fraser

Watch the third video in our series to learn about the accessories that will complete your DAM modular mic setup.

Acendo Core Wi-Fi Driver Update

Published January 9th, 2026 by Will Fraser

Question: Why am I having performance and connectivity issues when attempting to share content to the Core using the Airserver? Answer: Not having the latest WiFi drivers on the Acendo Core can result in performance and connectivity issues when users attempt to share content to the Core using the Airserver application. To ensure the WiFi drivers

Lighting Workshop 101 Quick Tips & Tricks of Programming With Susan Rose

Published March 5th, 2026 by Will Fraser

Professional lighting designer, director and programmer, Susan Rose—who has toured with various major artists including Ringo Starr and His All Starr Band, Hank Williams Jr. and many more—shares her programming magic. From how to get around any rig quickly to cloning an already programmed show into another rig, Rose offers shortcuts, tips and t

Disabling PreQual 100 Series DGX

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: DGX 100 series Question: How do I Disable PreQual (to Restore AIE Extraction on DXLink outputs)? Answer: Background: In the latest DGX releases (Public Release 3.6.22 and Hotfix 3.4.6-2) a new feature (“PreQual”) was introduced to help manage routes to prevent video from being passed to outputs that can’t support the incoming v

About Lexicon Professional

Published February 20th, 2026 by Will Fraser

Founded in 1971, Lexicon is one of the world's premier manufacturers of digital effects processing electronics and home theater systems. The company was among the first to produce commercially-available digital reverb systems which are used by 80 percent of recording artists, and was also an early pioneer in the hard disk recording sector. Lexico

How to Daisy Chain EON 700 Series Speakers

Published January 23rd, 2026 by Will Fraser

Overview: Daisy-chaining JBL EON 700 series speakers allows you to create a mono system with extended coverage by sending audio from one unit to the next. This setup is ideal for events, venues, or installations requiring consistent sound across larger areas without using multiple mixers or extra sources. What You'll Need: Two (or more) JBL EO

Architectural - Exterior Range Paint Color

Published January 16th, 2026 by Will Fraser

Question: What is the color of my Exterior 500/1000/Linear/Wash? Answer: The color is RAL 7035 Gloss: 30

MIO-R4 Remote Hotfix Firmware

Published February 2nd, 2026 by Will Fraser

Brands: AMX Models: Product Name: MIO-R4 Remote Downloads: Version: v3.01.48Release Date: 4/10/2015 SW0148_01A_MIOR4_v3_01_48.zip Previous build: SW0147_MIOR4_v3_01_47.zip Prerequisites v3.00.00 or above on the Mio-R4 Remote v3.00.00 or above on the Zigbee Gateway If the current firmware on the Mio-R4 Remote is anything less than 3.00, then load the

G4 X series TOUCHPANEL HOTFIX FIRMWARE

Published February 12th, 2026 by Will Fraser

Brands: AMX Models: Product Name: Modero X Series Touch Panels SKU / FG #: FG5968-01 MXT-2000XL-PAN, 20.3", Modero Panoramic Table Top Touch Panel FG5968-02 MXT-1900L-PAN, 19.4", Modero Panoramic Table Top Touch Panel FG5968-05 MXD-2000XL-PAN-P, 20.3" Modero Panoramic Wall Touch Panel (Portrait) FG5968-06 MXD-1900L-PAN-P,19.4" Modero Panoramic Wall

Getting to Know the DCP-555

Published February 26th, 2026 by Will Fraser

An overview of the BSS DCP-555 template-based conferencing processor.

Momentary On, Knob Bubble and Select Follow Solo with the Si Series

Published February 23rd, 2026 by Will Fraser

We walk you through workflow improvements on Soundcraft's Si consoles in v1.6 software including momentary on, knob bubble pin, and Select follows solo. Transcript ***Insert Script Here***

Troubleshooting DXLink Video Issues

Published January 9th, 2026 by Will Fraser

Question: How do I troubleshoot DXLINK video issues that are not resolved by hardware swaps? Answer: Telnet to the DXLINK box Type: superuser 2 Type: remote debug 2 24 Open second telnet connection to the DXLINK box on port 24 with logging enabled. Type: tail Type: tail Now live debugging is running on the DXLINK box. Share the log file, with not

Do you ship parts outside of the United States?

Published January 14th, 2026 by Will Fraser

Question: Do you ship parts outside of the United States? Answer: For Parts inquiries outside of the United States, please visit the HARMAN Professional brand page to find a distributor in your region. For example, if you need JBL parts, visit https://jblpro.com All the HARMAN Professional Pro Sites should have a similar look and functionality to

Stream SVSI H.264 Video to G4 and G5 panels

Published February 3rd, 2026 by Will Fraser

Brand: AMX Models: G4 G5 Question: How do I configure streaming from an SVSI encoder to a G4/G5 panel? Answer: Configuring Button properties in TPD4 and TPD5 for SVSI streaming video In TPD draw a button In button properties, select “States", “All States" Change Video Fill to “streaming video" In the example above, we are using the multicast str

NetLinx Connections for the Enzo

Published February 25th, 2026 by Will Fraser

How to configure the NetLinx connections for the Enzo device. Transcript ***Insert Script Here***

Audio Emergency Alerts with SchoolView

Published February 27th, 2026 by Will Fraser

How to access and manage emergency alerts.

RUSH Par 2 Refresh Rate

Published January 16th, 2026 by Will Fraser

Question: What is the refresh rate for the RUSH Par 2 RGBW? Answer: The refresh rate for the RUSH Par 2 RGBW is 2000hz.

VCA & Mute Group Setup With the Vi Series

Published February 24th, 2026 by Will Fraser

How to create a VCA group and a mute group on the Vi Series consoles. Transcript ***Insert Script Here***

How to Set Static IP Address in Windows 11

Published January 26th, 2026 by Will Fraser

Question: How do I Set a Static IP Address in Windows 11? Answer: To set a static IP address configuration to an Ethernet adapter, use these steps: Open Settings. Click on Network & internet. Click the Ethernet page on the right side. Click the Edit button for IP Assignment: Select the Manual option. Turn on the IPv4 toggle switch. In t

How to Split a Fixture Into Multiple Layers on a P3 System Controller

Published March 5th, 2026 by Will Fraser

How to split a fixture into multiple layers on a P3 system controller.

Apple Sample Rate

Published January 16th, 2026 by Will Fraser

Brand: AMX SVSI Devices Affected: Apple TV Generation 2 or newer Apple iPad (ipadOS17 or newer) Apple iPhone (iOS17 or newer) Symptom: No Dante audio is heard when attempting to use one of the Apple devices above with the AMX N2612S, AMX N2612S-C, or AMX N2615D encoder and Dante Audio. The AMX N4321D is also affected since that device only su

Introduction to the Exterior Inground Family

Published March 6th, 2026 by Will Fraser

An overview of the Exterior Inground product family.

RMS and Java Versions

Published January 8th, 2026 by Will Fraser

Question: Do I need to use Java supported by Oracle for RMS? Answer: As of RMS 4.8.x OpenJDK is also supported. OpenJDK is a release from Oracle, as-is with no support. Oracle, with a paid subscription, does provide support of their most current and select previous Java releases. For either Oracle's supported version or OpenJDK, be sure to i

Simple Example for Sending Email from NetLinx

Published February 2nd, 2026 by Will Fraser

Brand: AMX Models: NetLinx Question: Can I configure NetLinx to send an email? Answer: Yes, refer to NetLinx Keywords Help for additional help on SMTP. Here is a simple example: PROGRAM_NAME='SMTP Send' DEFINE_DEVICE dvTP = 10001:1:0 dvEmail = 0:3:0 DEFINE_START SMTP_SERVER_CONFIG_SET(SMTP_ADDRESS, 'smtp.gmail.com') SMTP_SERVER_CONFIG_SET(SMTP_P

RMS 404 Error

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: Resource Management System [RMS] Description: RMS fails to load after new installation or upgrade to an existing installation. When loading the RMS webpage, receive a 404 error from Tomcat. Potential Causes and Resolutions: Underlying database connection issue Run RMS Configuration Wizard and navigate to the Database tab. Sele

Replacement Grille for CBT-1000 in White

Published March 18th, 2026 by Will Fraser

Brand: JBL Models: CBT-1000 Question: Is there a replacement grille available for the CBT-1000 in white? Answer: Yes. Part Number for the CBT-1000 Grille in white is PN 5077289

N7142 SVSI Hotfix firmware Updater

Published February 3rd, 2026 by Will Fraser

Brands: AMX Models: Product Name: N7142 Room Switcher SKU / FG #: NMX-PRS-N7142 Downloads: Version: v1.2.9Release Date: 09/01/2020Download Link: N7142_Updater_1.2.9_2020_09_1.zip Known Issues • When using audio through HDMI audio will drop occasionally with some monitors• Some random laptops may have audio quality issues when using HDMI 48 khz sou

Routing to USB on the Signature MTK

Published January 15th, 2026 by Will Fraser

Question: Can I change the input channel's routing point on the Signature MTK? Answer: No, on the Signature MTK the routing is fixed. The signal from the input channels of the console to the USB channel is post-gain only. This means that the signal is going out to the PC/MAC after the gain and before the EQ section of the mixer. This way it

Pre & Post Fader With the Si Performer

Published February 23rd, 2026 by Will Fraser

Chapter 4: Pre and Post Transcript ***Insert Script Here***

Can I purchase products directly from HARMAN?

Published January 14th, 2026 by Will Fraser

Question: Can I purchase products directly from HARMAN? Answer: Many HARMAN Professional products are available for purchase directly from our general brand websites (akg.com, jbl.com, etc.). If you cannot find the specific product you are looking for, you may need to jump back to the Professional branded websites (example: jblpro.com) and sele

Qualifying the Opportunity with SchoolView

Published February 26th, 2026 by Will Fraser

How to qualify a SchoolView opportunity.

Network & Email Configuration for the Enzo

Published February 25th, 2026 by Will Fraser

How to properly setup the network & email settings for the Enzo device. Transcript ***Insert Script Here***

RMS Log File FAQ

Published January 9th, 2026 by Will Fraser

Question: Where are the log files stored on an RMS server? Answer: The RMS log files are located by default in the following directory: C:\ProgramData\AMX\Resource Management Suite\Server\logs If this directory does not contain any log files, please refer to the RMS configuration application under the File Locations tab for a custom-set location

Part Numbers of the Faders Used in the Vi Consoles

Published January 15th, 2026 by Will Fraser

Question: What are the part numbers of the faders used in the Vi consoles? Answer: The part number of the faders used in the Vi1, Vi1000/2000/3000 consoles is 5041861-02 - MDL,ELEC,VI1/VI2000/VI3000 FADER W/WA. Currently, we have the same faders for the Vi5000/7000 and the older Vi2/4/6 and Vi200/400/600 desks.The part number of the fader is 5

SRX900 Series | Amplifier Program Tool

Published March 4th, 2026 by Will Fraser

To program an SRX900 Series amplifier module, download the attached zip file and follow the step-by-step instructions demonstrated on this video.

Audio Distribution

Published February 25th, 2026 by Will Fraser

This video describes and talks about the Precis DSP and Alero mic mixer. Transcript ***Insert Script Here***

How to Map Fixtures Directly on a P3 System Controller

Published March 5th, 2026 by Will Fraser

How to map fixtures directly from the Discovered Devices window on a P3 system controller.

Design Overview of Incite Presentation Switchers

Published February 25th, 2026 by Will Fraser

Designing with the Incite and the differences between the versions. Transcript ***Insert Script Here***

Sample Touch Panel Pages

Published January 8th, 2026 by Will Fraser

Question: Where do I find sample touch panel pages? Answer: Go to developer.amx.com and click on UI Templates on the right.

Incorporating Martin MAC Encore and ELP into Modern Lighting Design with Paul Collison - Webinar

Published March 4th, 2026 by Will Fraser

Led by expert lighting designer, Paul Collison, who has over 25 years of experience, this webinar provides an in-depth look at the versatility of Martin MAC Encore and ELP fixtures in lighting design for events, theatre, broadcast, fashion and other applications.

Getting to Know the Hydraport

Published February 25th, 2026 by Will Fraser

The Hydraport specifications and capabilities. Transcript ***Insert Script Here***

Installing the Multi Digital Card With the Si Series

Published February 23rd, 2026 by Will Fraser

We walk you through installing a Multi Digital Card into an Si console and explains how to setup your DAW to send and receive audio. Transcript ***Insert Script Here***

Introducing the New Martin MAC Aura PXL With Markus Kluesner

Published March 4th, 2026 by Will Fraser

Led by HARMAN Professional Solutions Product Manager for Stage Lighting, Markus Kluesner, this webinar introduces the Martin MAC Aura PXL. This compact, lightweight and multi-purpose moving head is the first wash light to feature individual pixel control for main beam pixels and Aura back light with control via DMX, Art-Net, sACN as well as Ma

684-Pop-up Page Z-order in TPDesign4

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: When displaying multiple pop-up pages over a background page, you are unable to change the Z-order of the pop-up pages. Cause: In TPD4, the pop-up Z-order is determined by the order you create the pop-ups. The earlier pop-ups created will display underneath newer pop-ups. The one exception to this is a modal pop-

Beyond Basics Programmer with NetLinx

Published February 27th, 2026 by Will Fraser

Best practices managing a Netlinx Studio workspace, SNAPI, Duet headers, and basic programming of a matrix switcher.

ERA 800 series firmware version menu

Published January 16th, 2026 by Will Fraser

Question: The ERA 800 series firmware version menu refers to driver PCBA’s from U1 to U8 which modules do they correspond to? Answer: U1 ->CPU1->display/main PCBA P/N: 5125965-00 U2 ->CPU2->Pan Tilt driver PCBA P/N: 5125971-00 U3 ->CPU3->CMY driver PCBA P/N: 5125906-00 U4 ->CPU4->Gobo/ static color wheel driver PCBA P/N: 5

956-How to Make a Keypad on a G4 Touchpanel

Published February 9th, 2026 by Will Fraser

Brand: AMX Models: G4 Question: How do I make a keypad on a G4 touchpanel? Answer: You can make your own keypad on a G4 touchpanel utilizing the ease of the system keypad but customizing it so you can easily differentiate between which keypad sent you the information back. You do this by using a text input button.Whatever name you assign the text

MXA-MPL Firmware

Published January 28th, 2026 by Will Fraser

Brands: AMX Models: Product Name: MXA-MPL SKU / FG #: FG5968-10 MXA-MPL Modero X Accessory – Media Preview Live Downloads: Version: v2.1.112Release Date: 05/10/2013 Download Link Information Please note that a readme file exists in the module zip file. Programming Information UPGRADING Important! Upgrading can only happen via NETLINX Onc

SVSi N3510 Firmware

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N3510 Video Window Processor SKU / FG #: FGN3510 Early Access Firmware Disclaimer: Early Access software has not been fully tested and has only been checked for the issues it addresses. Some features may be incomplete, subject to change, or may not function as intended. You might experience unexpected error

How to Write Your Own NetLinx Modules

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: How do I write my own NetLinx modules? Answer: One of the more powerful tools available in NetLinx Studio is the ability to write your own modules just like the ones you can download on our developer site. The download below is an example of how to write a very simple module and source. The steps are pretty e

WAP-1000 Firmware

Published February 13th, 2026 by Will Fraser

Brands: AMX Models: Product Name: WAP-1000 SKU / FG #: [List SKU / FG#'s here] Downloads: Version: v9.7.1Release Date: 5/13/2014 Download Link: wap1000_9.7.1_firmwareupgrade.zip Information: If you update wap via ftp/tftp to 9.1.2.0.8, the update will fail. Rreboot the app and verify that the interface reflects the updated version. If you update t

VPX 1701 Firmware

Published February 11th, 2026 by Will Fraser

Brands: AMX Models: Product Name: VPX-1701 SKU / FG #: FG1010-357 Downloads: Version: v5.7Release Date: 6-3-2021Download Links: SW1010-357_VPX-1701_v5_9.zip Previous Release: SW1010-357_VPX-1701_v5_7.zip Features: Added Logo features to WEB Upload (Max size of 60kb) Choose Fixed or Moving Control by WEB on LOGO page Control by Netlinx with VIDOUT_B

RUSH MH 6 Wash and Wash CT Refresh Rate

Published January 16th, 2026 by Will Fraser

Question: What is the refresh rate for the RUSH MH 6 Wash and Wash CT? Answer: The refresh rate for the RUSH MH 6 Wash and Wash CT is 1000hz.

Festival Lighting Control—View From Both Ends of the Snake With Robin Seefeldt

Published March 5th, 2026 by Will Fraser

Led by festival lighting expert, Robin Seefeldt, this webinar provides an in-depth look at how to prepare and manage festival lighting control systems from front of house and “dimmer beach” perspectives, as well as how these interdependent roles support each other for a successful show.

Overview of the Si Performer

Published February 23rd, 2026 by Will Fraser

Chapter 1: Overview Transcript ***Insert Script Here***

PA2 - How to Tune a Single Speaker

Published December 29th, 2025 by Will Fraser

Question: How do I use the Auto EQ feature when using a mono out configuration? Answer: You can use the PA2 to tune a single speaker. Follow the instructions below when working with a single mono output. Connect the main cabinet to the left low output. Dial up and load Preset 40 (avoid running the system set up Wizard). Skip the Auto Level Featur

AMX REPLACE_STRING

Published February 3rd, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: Is there a way to replace specific characters, or remove specific characters, from a string? Answer: Download: See REPLACE_STRING.axi located in the download: 661-DL1-REPLACE_STRING.ZIP Code Block: PROGRAM_NAME='REPLACE_STRING' (***********************************************************) (******************

Audio Architect Graphical Resources

Published January 14th, 2026 by Will Fraser

Question: Where can I find the Graphical Resources used in Audio Architect Custom Control Panels [Fader caps, Buttons, Knobs, etc.]? Answer: A Zip file with these assets can be downloaded HERE.

Web Interface Security Roles with the NX Series

Published February 26th, 2026 by Will Fraser

What roles are and how to set them up.

Device Holdoff

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: Why am I losing some ONLINE EVENTS on startup? Answer: With some large systems you may lose some of your ONLINE EVENTS, this is due to the amount that the processor has to handle on start up. One way to help alleviate this issue is to use DEVICE HOLDOFF. With DEVICE HOLDOFF set to ON, at system startup, all o

Coding for an Enterprise System with NetLinx

Published February 27th, 2026 by Will Fraser

Level-based programming for volume control of a matrix switcher.

Using SVSi with HiQnet or Dante on the Same VLAN

Published January 13th, 2026 by Will Fraser

Question: Can SVSi equipment be on the same VLAN as HiQnet or Dante? Answer: No, the HiQnet traffic can be easily overcome by the multitude of multicast traffic on the VLAN. HARMAN encourages a separate VLAN for Video, Audio, and Control traffic, to avoid these types of disruptions within the system. HiQnet traffic would fall into the Control t

Getting to Know the Acendo Book

Published February 25th, 2026 by Will Fraser

The Acendo Room Book Panel and its capabilities. Transcript ***Insert Script Here***

Removing Define Program

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: Why you should no longer use define_program in Netlinx Since the introduction of the NX series controllers we have suggested as a rule that DEFINE_PROGRAM is not used as the interpreter runs very much faster than the NI series controllers did. Using DEFINE_PROGRAM to change variables has shown to cause slowing of

What are the Recording Times and Record/Playback of the N6123

Published January 8th, 2026 by Will Fraser

Question: What are the recording times and record/playback of the N6123? Answer: Depending on the what mode you are using, recording times and record/playback options will vary.

Lexicon Plug-ins not Showing in DAW with Apple Silicon

Published January 16th, 2026 by Will Fraser

Question: Why can't I see my Lexicon plug-ins in my DAW when used with Apple Silicon M machine? Answer: Intel-designed plug-ins are required to run with Rosetta enabled in order to translate correctly to Apple Silicon. To run your DAW with Rosetta enabled with an Apple Silicon Mac, right-click the DAW icon in Finder, select "Get Info," and che

Exterior Wash 100-200-300 Series Torque Values IP Torque Cover Values

Published January 15th, 2026 by Will Fraser

Question: What is the correct torque values for the cover screws? Answer: Front cover:M4x16 screws for EW100 - EW200 - EW300 front cover in a star pattern torque to 1Nm / 0.74 ft-lbs. Rear cover:M4x16 screws for EW100 - EW200 - EW300 rear housing in a star pattern torque to 1Nm / 0.74 ft-lbs. Fixture bracket:M4x16 screws f

Getting to Know the PRX800 Series

Published March 3rd, 2026 by Will Fraser

Discover how to the PRX800 Series combines flagship JBL innovations to deliver legendary sound quality during any application.

Getting to Know the Signature Series

Published February 23rd, 2026 by Will Fraser

An overview of the Signature Series Analog Mixing consoles and Signature MTK Series Multi Track consoles. The Signature 10, 12, 16 and 22 and the 12MTK and 22MTK. Sean Introduces the Signature range of analogue consoles combining the rich heritage of Soundcraft with some modern appointments. Transcript ***Insert Script Here***

Tune Mode With JBL Performance | Part 1

Published March 4th, 2026 by Will Fraser

This video introduces users to Tune Mode within Performance. Viewers will learn to use the various system Views within the mode to adjust device parameters such as gain, delay, preset and polarity.

Devices Tab with RPM 3.0

Published March 2nd, 2026 by Will Fraser

An overview of the devices page of RPM and demonstrates how to select and add devices to a project.

Tune Mode With JBL Performance | Part 2

Published March 4th, 2026 by Will Fraser

This Video builds on the skills taught in the Tune Mode Part 1 Video and introduce users to the Calibration and EQ system Views within Tune Mode.

BLU-100 Phantom Power Support

Published March 13th, 2026 by Will Fraser

Question: Does the BLU-100 support phantom power on its inputs? Answer: Yes, each analog input can be individually configured to supply 48V phantom power for condenser microphones.

Cues, Isolate and Shows with the Si Performer

Published February 23rd, 2026 by Will Fraser

Chapter 5: Cues, Isolate and Shows Transcript ***Insert Script Here***

The “Show Kernel” When Programming for Your Touring Artist With A.J. Pen

Published March 5th, 2026 by Will Fraser

Led by lighting expert, A.J. Pen, who has worked as a technician, programmer and designer for feature films, corporate events and television, this webinar covers how to create a detailed show “kernel” that describes the core elements of a lighting design and allows you to adapt any show to any venue.

Vi 2/4/6 console is not detecting the 4.9.2. software update package

Published January 15th, 2026 by Will Fraser

Question: What to do if your Vi 2/4/6 console is not detecting the 4.9.2. software update package? Answer: There are two options: Use the V5.0.0.38_Vix000_Vix00__Vi1-6_Update_Updater.zip with the V4.9.2.306b_Update_Console.7z package Use the V3.3.1.30_Update_Updater.zip with the V4.9.2.306a_Update_Console.7z package, this software update package

RUSH Blinder 1 WW - Color Temperature

Published January 15th, 2026 by Will Fraser

Question: What is the color temperature of the RUSH Blinder1 WW? Answer: The typical color temperature of the RUSH Blinder 1 WW is 3000K with +/- 200K tolerance

Signature MTK Mixer Plug-Ins

Published January 15th, 2026 by Will Fraser

Question: Can you insert plug-ins on channels of Signature mixers? Answer: The Sends to USB are right after the preamp gain, no eq or processing included. Only the preamp gain itself affects the outgoing signal. This will be the insertion point. Note- For best outgoing signal, operate with the preamp gain at the max before clipping The analogue

Getting to Know the NX Series

Published February 26th, 2026 by Will Fraser

An overview of the features for the NX Series controllers.

Connecting Equipment to the Mixer

Published February 23rd, 2026 by Will Fraser

How to connect external equipment to your mixer. Transcript ***Insert Script Here***

An Introduction to Line Array Calculator 3

Published March 4th, 2026 by Will Fraser

Line Array Calculator (LAC) is a simulation software intended for the design and prediction of JBL VTX and SRX900 Line Array systems and their acoustical performance. In addition, you can also use the software with flown and ground stacked JBL VTX and SRX900 Subwoofer Arrays. Beyond just acoustical prediction, you can use Line Array Calcu

Ui Default Hotspot Password

Published January 15th, 2026 by Will Fraser

Question: What is the default hotspot password? Answer: The default hotspot password is: scuiwlan

TPI-PRO HOTFIX FIRMWARE v2 BRANCH

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: TPI-DVI- Touch Panel Presentation Interface SKU / FG #: TPI-Pro-2: FG2275-102 TPI-Pro-4: FG2275-104 TPI-PRO-DVI-2: FG2275-112 TPI-PRO-DVI-4: FG2275-114 Device Id: 0x0147 (327) TPI-PRO 0x014E (334) TPI-PRO-DVI Downloads: Version: v2.6.165Release Date: February 17, 2016Download Link: SW2275_104_v2_6_165.zip Previous

De-Rigging the VTX A8

Published March 3rd, 2026 by Will Fraser

Watch as the HARMAN team walks through how to completely de-rig VTX A8 line arrays in a matter of…

932-Troubleshooting Serial Ports

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: General Overview: Often in the course of working with an AMX product it becomes necessary to determine whether or not a unit has a faulty serial port. There is a simple way of troubleshooting this that requires only a laptop and the master. We are assuming you are able to connect to the master and refresh the online tree. Look nex

IT Tips for the Acendo Core

Published February 24th, 2026 by Will Fraser

Additional IT tips not covered by the previous Acendo Core videos. Transcript ***Insert Script Here***

No Output from Fog / Haze Machine

Published January 16th, 2026 by Will Fraser

Question: Why did my unit stop outputting fog/haze? Answer: Your unit may have stopped outputting fluid for a number a reasons. First check to ensure your fluid reservoir has fluid. If you have fluid in the reservoir and no fog is produced it may be necessary to prime the machine. If you still have no output please consult a Martin technician

Operating the Vi2/4/6 at 96kHz

Published January 14th, 2026 by Will Fraser

Question: What can I do to get my Vi2/4/6 operating at 96kHz? Answer: Neither the Vi2, Vi4, or Vi6 Control Surface can operate at 96kHz, even with the Vi400/600 upgrade module. Only 48kHz is supported. The only way this is possible is by upgrading your local rack with the Vi5000/7000 upgrade kit and purchasing a Vi5000/7000 control surface. M

Signal Sources With Mixing

Published February 23rd, 2026 by Will Fraser

Discussing the different types of sound sources you may need to connect to your mixer. Transcript ***Insert Script Here***

Installing Cubase LE5

Published March 9th, 2026 by Will Fraser

A walk through of the installation of Cubase LE5, which is included with Alpha, Lambda and omega audio interfaces from Lexicon Pro .

Fixture Rigging Options

Published January 16th, 2026 by Will Fraser

Question: Is it possible to mount the lighting fixture at any angle or can it only hang upside down? Answer: Yes, most fixtures could be mounted at any angle. They could be upside down or any given angle or orientation which fits the installation best. But for safety reasons this must be performed by a skilled technician after reading the chos

Zone Configuration with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 15: Zone Configuration In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP proces

Wireless Sharing with the Acendo Core

Published February 24th, 2026 by Will Fraser

The wireless sharing capabilities of the Acendo Core. Transcript ***Insert Script Here***

The Followspot Operator—An Essential Resource With A.J. Pen

Published March 4th, 2026 by Will Fraser

Despite all of today’s advanced lighting technology, sometimes the best way to illuminate a performer on stage is with a simple spotlight. In this webinar, expert Lighting Technician, Programmer and Designer, A.J. Pen, describes how communicating effectively with followspot operators can help produce a successful show.

THRILL Vertical Fogger – Remote Battery

Published January 15th, 2026 by Will Fraser

Question: What battery is used in the remote of the THRILL Vertical Fogger? Answer: The battery used is a 12v L828, also commonly known as 27A, A27BP, G27A, GP27A. The battery dimensions are 8.0 mm in diameter and 28.2 mm in length.

Are AKG headphones and parts vegan friendly?

Published January 14th, 2026 by Will Fraser

Question: Are AKG headphones and headphone parts vegan friendly? Answer: All products made with a protein or synthetic material are vegan friendly.

Cleaning and Storage of Fog/Haze Machines

Published January 16th, 2026 by Will Fraser

Question: How do I clean my Martin fog/haze machine? Answer: Utilizing Martin Pro-Clean & Storage Fluid on a regular basis reduces clogging and further extends the life of your Martin atmospheric effect machines. This advanced preventative maintenance fluid is used for both cleaning and storing machines. Martin Pro-Clean & Storage Fluid

Using Source ZC Association with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 17: Source ZC Association In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP p

SVSI N3000 RTSP Address Modification

Published January 8th, 2026 by Will Fraser

Question: Is it possible to remove ' /N3000 ' from the end of the stream address, when encoder stream is set to RTSP? Answer: No, this cannot be removed from the stream address.

What are the control methods for the DANTE part of a DVX4K?

Published March 9th, 2026 by Will Fraser

Brand: AMX Models: Enova DVX Overview: The following article documents the control methods of Dante in DVX-3266-4K and DVX-2265-4K. NetLinx Channels for Dante Control: The following NetLinx channels are available for controlling Dante inputs and outputs: Channel Ports Description 71 1-4 Dante Mic 1 Mixing Level 72 1-4 Dante Mic 2 Mixing Level

Connecting to ZonePRO Designer Software

Published March 10th, 2026 by Will Fraser

This video will show you the process for connecting a dbx ZonePRO™ hardware device with ZonePRO Designer Software.

Enzo Legacy Product Page

Published January 16th, 2026 by Will Fraser

Overview: Enzo® is a content sharing platform built specifically for meeting rooms, classrooms and other collaboration spaces providing instant access to a wide variety of content. Common Applications: Ideal for use in a huddle room to provide cost-effective presentation and collaboration capabilities for smaller spaces. Use in conference rooms

How to Open Multiple Configurations in Audio Architect

Published January 14th, 2026 by Will Fraser

Question: Is it possible to open multiple Soundweb London Configurations windows in Audio Architect? Answer: Double-click the Soundweb London device in the Room View while holding down the CTRL key. The Configuration will open in a new tab.

Programming with NetLinx Studio

Published February 25th, 2026 by Will Fraser

How to set up SVSi N-Series devices to be native NetLinx, implement native control, and set up of the endpoints from within NetLinx Studio.

Deep Dive into NetLinx Virtual Devices

Published February 27th, 2026 by Will Fraser

A deep dive into NetLinx virtual devices and modules.

AUDIO ARCHITECT 1.60.2 - Installer

Published March 19th, 2026 by Will Fraser

Installer for Audio Architect 1.60.2 Download Audio Architect installer HERE. HiQnet Audio Architect™ Release Notes New in HiQnet Audio Architect version 1.60.2: Main Application Added Venue File Templates, accessible from the 'Open Template' menu entry in the File menu Fixed discovery issue with Windows 8.1 Fixed 'Open from device network' not fi

Maximum Number of ZC-Fire Modules

Published December 29th, 2025 by Will Fraser

Question: How many ZC-FIRE units can be connected to a ZonePro processor? Answer: Only one can be connected to a ZonePro at a time. It must have its DIP switch position #2 set to the ON position. For more information regarding DIP switch settings, please refer to the link below: https://dbxpro.com/en-US/site_elements/zc-connectivity-and-associa

Footswitch for FX Mute on Signature Series

Published January 15th, 2026 by Will Fraser

Question: Can I use a TS footswitch for the FX Mute function? Answer: Yes- Either TS or TRS footswitch can be used to mute the internal FX on Soundcraft Signature Series' consoles.

Getting to Know the Precis PR01-0808 Matrix Switcher

Published February 26th, 2026 by Will Fraser

An overview of the Precis Digital Matrix Switcher showing the features and technical benefits.

SVSI n2322 and n2132 Display does not Support Restricted Content Error

Published January 9th, 2026 by Will Fraser

Question: I am getting a brown AMX screen stating, "this display does not support restricted content" on several newer displays and projectors utilizing SVSI n2322 and n2312. How do I resolve the issue? Answer: If you are running firmware greater than 1.1.17, downgrade the decoder to 1.1.17.

Mixer Outputs to Devices

Published February 23rd, 2026 by Will Fraser

What you might connect to the outputs of your mixer. Transcript ***Insert Script Here***

Identifying Mean Squared Error (MSE) Value with the Enova DGX (Legacy)

Published February 27th, 2026 by Will Fraser

What MSE values are and how to retrieve them for debugging and/or submitting to AMX Tech Support.

Source Devices with RPM

Published March 2nd, 2026 by Will Fraser

How to configure source devices in your Project.

Video Alerts with SchoolView

Published February 26th, 2026 by Will Fraser

How to manage video alerts in the Unified Campus System.

Remote Audio Demo with SchoolView

Published February 26th, 2026 by Will Fraser

How to use remote audio.

Design Mode With JBL Performance | Part 1

Published March 4th, 2026 by Will Fraser

This video focuses on the tools and skills needed to build a new system in Performance. Viewers will learn how to use System groups and speakers to build a system from scratch as well as be introduced to the navigation and layout tools within the application.

Light the Music—A Lecture With a Beat With Luther Frank

Published March 4th, 2026 by Will Fraser

Led by expert Lighting Designer and Scenographer, Luther Frank, this webinar focuses on how to use musical analysis to execute lighting designs in fast-paced environments such as nightclubs and festivals. By understanding song structure, you’ll be able to follow the music and stay on beat.

List View Advanced with TPDesign5

Published February 26th, 2026 by Will Fraser

Learn how to write the custom event code to handle a list view event in NetLinx Studio.

DXLink Fiber 4K60 RX and TX Hotfix

Published January 16th, 2026 by Will Fraser

Attached files: This zip file contains the full kit for the Fiber 4K60 TX (v1.8.5.99) hotfix firmware. Note: This zip only includes firmware for the fiber TX only. If hotfix firmware for the fiber TX is needed, there is a separate help.harmanpro.com article available. The latest released firmware (v1.8.5) for the Fiber TX and RX kits can be

AUDIO ARCHITECT 1.75.0 - Installer

Published January 23rd, 2026 by Will Fraser

Installer for Audio Architect 1.75.0 Download Audio Architect installer HERE. HiQnet Audio Architect™ Release Notes New in HiQnet Audio Architect version 1.75.0: AKG Added support for DMS800 Added frequency finder database New in HiQnet Audio Architect version 1.70.0: Main Application Allow multiple device tabs open at once BSS Audio Added Soundweb

Getting to Know the Modero X & S

Published February 25th, 2026 by Will Fraser

Describing the AMX Modero touch panel line and features. Transcript ***Insert Script Here***

Customizable Fader Layers with the Si Series

Published February 23rd, 2026 by Will Fraser

Soundcraft's How-To Video Series for Si Console - Creating Customizable Fader Layers. Transcript ***Insert Script Here***

Advantages of AC Power Over Battery on the EON One MK2

Published December 22nd, 2025 by Will Fraser

Question: Is there any advantage to powering the JBL EON One MK2 with AC instead of battery? Answer: Aside from not having the run time limitation of a battery, the EON One MK2 has a higher maximum output when powered with AC. The maximum sound pressure level (SPL) the EON One MK2 can produce on battery is about 119dB. It will produce 123dB whe

Problems Caused by Lack of Termination

Published January 16th, 2026 by Will Fraser

Question: Can lack of termination cause problems in my system? Answer: Yes, lack of proper termination can cause control problems, erratic response or hardware fault.

Copy & Paste with the Vi Series

Published February 23rd, 2026 by Will Fraser

The copy and paste function of the Vi Series consoles. Transcript ***Insert Script Here***

Using the USB Port for Media

Published January 12th, 2026 by Will Fraser

Question: Can I use the USB port of the N-Series encoders for media playback? Answer: No.

An Application Overview of Line ArrayLink

Published March 4th, 2026 by Will Fraser

JBL Array Link is a mobile companion app that works in conjunction with JBL’s system design software apps Venue Synthesis and LAC-III to assist technicians deploying JBL VTX, VRX and SRX900 Series audio systems. ArrayLink uses a QR code system to transfer all array mechanical information from the design software to a mobile phone – this transfer

Windowing Processor Software with SVSI

Published February 25th, 2026 by Will Fraser

Create stunning windowing and wall displays in literally seconds with SVSi's built-in web-based user interface.

Triggering System Calls Under Button Event In Netlinx

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: Button Events Will Keep The Same Button Numbers From Running In Mainline, Causing Some System Calls To Not Operate. In NetLinx, creating a Button Event to a button number of 0 will trap all pushes from that device. This will also stop any pushes from that device from working in Mainline, due to the fact that th

Introduction & Main Features of the PA2 Control App

Published March 3rd, 2026 by Will Fraser

This video will introduce you to the many features that make up the dbx DriveRack PA2 Control Application. We will review the DriveRack PA2's Wizard Setup functions and show you how easy it is to edit the PA2's Graphic EQ, AutoEQ, AFS (Advanced Feedback Suppression), Subharmonic Synthesis, Compressor, Alignment Pre-Delay, and Crossover. As well

Source Configuration with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 14: Source Configuration In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP proces

Google Calendar Setup with the Acendo Server Side

Published February 24th, 2026 by Will Fraser

How to setup Google Calendar with Acendo Book. Transcript ***Insert Script Here***

JBL Professional Installed Audio System Design for Large Meeting Spaces

Published March 4th, 2026 by Will Fraser

In this short video, we’ll explore a sample design for large meeting spaces that utilizes AMX control, AKG microphones and a variety of JBL Control Contractor speakers. Learn more about this solution and explore helpful resources to assist with your installed audio project at jblpro.com/AmpUp2021.

Introduction to the ERA 400 Performance

Published March 6th, 2026 by Will Fraser

An overview of the ERA 400 Performance.

Getting to Know the Vi1000

Published February 23rd, 2026 by Will Fraser

A quick overview of the Vi1000 Digital Mixing Console. Transcript ***Insert Script Here***

544-NetLinx Loses Network Connection

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: A dealer has an installation where the NetLinx master will fall off-line in regards to the network. The master will lose Studio connection via Ethernet, then pages are not accessible; and other network functions are locked out. While trying to trouble shoot this problem, they noticed a new command that was added

616 - Buffer Parsing in Netlinx

Published January 7th, 2026 by Will Fraser

Symptoms: The programmer has converted working Axcess buffer parsing code over to a Netlinx data event, but it does not work. The symptoms tend to fall into one of two areas: Data is not being successfully parsed from the buffer, so expected feedback is not taking place. Data is being parsed from the buffer, but feedback is lagging. Feedback is ref

Updating Device Firmware With JBL Performance

Published March 4th, 2026 by Will Fraser

This video teaches users how to update the firmware on HControl enabled devices using the NetSetter utility within Performance.

Fixture Capacity of the P3 Powerports

Published December 19th, 2025 by Will Fraser

Question: What is the fixture capacity of the P3 PowerPorts? Answer: The number of LED video fixtures that can be driven by a single output of a PowerPort is subject to the following limits: P3 PowerPort 1500 P3 PowerPort 1000 IP Pixels per output 1024 1024 Power per output 48 V / 7.5 A 48 V / 5.0 A Fixtures per output 63 63 DMX PowerPort

Getting to Know the VPX Series of Presentation Switchers

Published March 2nd, 2026 by Will Fraser

An overview of the VPX Presentation Switchers and how to successfully integrate them into your systems.

Part Numbers of the Faders Used in the Si

Published January 15th, 2026 by Will Fraser

Question: What are the part numbers of the faders used in the Si consoles? Answer: The part number of the faders used in the Si consoles is A522.100089 - MDL,ELEC,SI COM/PER/EXP/IMP FADER W/WA.

Specialty Products with DAM Series

Published March 2nd, 2026 by Will Fraser

We're wrapping up our video series by showing you the most unique members of our DAM modular mic family. If you need a solution for miking a stand-up announcer or large choir, you'll want to take a look.

Designing for Theater, Television and Film With Mike Baldassari

Published March 4th, 2026 by Will Fraser

In this webinar, expert Lighting Designer, Mike Baldassari—who has been nominated for Tony and Emmy Awards—describes his approach to designing for theater, television and film, including some examples of his “cross-pollination” work in an increasingly interconnected entertainment landscape.

N2xx2 SVSI Hotfix Firmware Updater

Published February 3rd, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N2xx2 Video Encoder/Decoder SKU / FG #: FGN2122-SA (NMX-ENC-2122) FGN2222-SA (NMX-DEC-2222) FGN2212-SA (NMX-DEC-2212) FGN2122-CD (NMX-ENC-2122-C) FGN2222-CD (NMX-DEC-2222-C) FGN2212-CD (NMX-DEC-2212-C) Downloads: Version: v1.15.85 Release Date: 02/18/2025Download Link: N2xx2_Updater_2025-02-18-v1.15.85.zi

How to Build Your Best Mix With Brad Divens

Published February 24th, 2026 by Will Fraser

There are many factors involved in creating a great live mix. In Part 1 of this two-part series, expert FOH engineer, Brad Divens—who has worked with countless major acts such as Enrique Iglesias, Linkin Park and Mötley Crüe—describes his mixing process as well as EQ basics, compression, plugins, signal routing and more. Learn more about the HA

Using External FX With Your Mixer

Published February 23rd, 2026 by Will Fraser

How to use effects processors in your live PA mix. Transcript ***Insert Script Here***

NetLinx Masters & Audio Devices Tabs with SchoolView Configuration Tool

Published February 27th, 2026 by Will Fraser

Walking through the NetLinx Masters tab and the Audio Devices tab.

160ad US Power Transformer Part Number

Published December 19th, 2025 by Will Fraser

Question: What is the part number for the Power Transformer for the US version of the dbx160ad? Answer: Part no. 26-0268

AMX Device Control

Published February 25th, 2026 by Will Fraser

The functions and limitations of the AMX Control platform. It also includes the older NI Series specifications. Transcript ***Insert Script Here***

System Engineer Skills for the Mix Engineer With Cookie Hoff and Pooch Van Druten

Published February 24th, 2026 by Will Fraser

With the goal of improving your mixes and ensuring more consistent results from venue to venue, this webinar provides front of house mixers with some of the skills and knowledge of a systems engineer. Hoff has mixed live acts for nearly 30 years and has toured with acts such as Justin Bieber, Shania Twain, Styx and many more, while Van Druten is an

Wi-Fi & Ethernet Setup With the Ui Series

Published February 23rd, 2026 by Will Fraser

Chapter 2: In Chapter 2 of the Ui series tutorials, John takes us through the WiFi and Ethernet setup of the Ui series remote-controlled digital mixers and talks about how you can get connected via hotspot, external Wi-Fi or hardwired Ethernet connections. Transcript ***Insert Script Here***

Introduction to the Exterior Linear Family

Published March 6th, 2026 by Will Fraser

An overview of the Exterior Linear product family.

Introduction to Performance Manager with Chris Gavin - Webinar

Published March 3rd, 2026 by Will Fraser

Led by HARMAN Audio Expert, Chris Gavin, this webinar helps you better understand basic functionality of the JBL Performance Manager software, including building venue files and importing arrays from Line Array Calculator III.

History of Live Sound with Andy Coules: Part 2 - Webinar

Published March 3rd, 2026 by Will Fraser

Led by Sound Engineer, Andy Coules, who tours the world with various acts in a wide range of musical genres, this webinar picks up where Part 1 left off and describes more key moments and developments that paved the way to the modern sound system.

Shows, Cue List, Snapshots, & Isolates With Si Series

Published February 23rd, 2026 by Will Fraser

We walk you through the Si Series' Shows, Cue List, Snapshots and Isolate features. Transcript ***Insert Script Here***

AMX SPLIT_STRING

Published February 3rd, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: Is there a way to assign sub-strings separated by delimiters from a string to an array? Answer: See SPLIT_STRING.axi located in the download: 662-DL1-SPLIT_STRING.ZIP PROGRAM_NAME='SPLIT_STRING' (***********************************************************) (***************************************************

Audio Between Signature Series Mixer and PC not Bi-Directional

Published January 14th, 2026 by Will Fraser

Question: Why am I not getting bi-directional audio with my Signature Series mixer? Answer: If audio between the Signature mixer and the PC is only working in one direction, you need to replace the driver Windows is using. Remove current driver and install the Soundcraft Notepad driver found here: https://www.soundcraft.com/en-US/softwares/note

Geting to Know Incite Presentation Switchers

Published February 25th, 2026 by Will Fraser

An overview of the Incite Presentation Switchers showing the features and technical benefits. Transcript ***Insert Script Here***

135- Axcent3 Memory loss

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Axcent3 Question: Over the past year or so, I have received many complaints of a common problem with the Axcent 3 units losing memory and setup when power glitches hit the facility. The best we can do for these unlucky souls is to tell them to reload program, ir files and configurations and start again. Is this something we can

Introduction to System Commissioning

Published February 25th, 2026 by Will Fraser

A brief overview of the CT131 training course. Transcript ***Insert Script Here***

AutoComplete Patching With Vi Series

Published February 23rd, 2026 by Will Fraser

A video series walking the user through the features that have been implemented in the last 18 months and how to use them within the Vi Series consoles. This video talks about the AutoComplete patching feature and how to implement it. Transcript ***Insert Script Here***

MAC Viper Stuck in Reset

Published January 16th, 2026 by Will Fraser

Question: If a MAC Viper unit is stuck in reset before B version has been installed, is it necessary to replace cpu to recover? Answer: Yes.

Using DDA to Deconstruct a System Design with Jeff Phillips - Webinar

Published March 3rd, 2026 by Will Fraser

In this webinar, audio expert, Jeff Phillips, joins Keith Caggiano, HARMAN’s Business Development Manager of Installed Performance Systems, to take a deep dive into JBL Digital Directivity Analysis (DDA) and describe how to use the software to deconstruct a system design.

SFP Modules with 4K60 Endpoints

Published January 8th, 2026 by Will Fraser

Question: What SFP modules come with the 4K60 Fiber transmitters and receivers? Answer: The transmitters and receivers come with MultiMode Duplex SFP+ modules for standard distance transmission. However, the SFP+ modules can be swapped out for a Single Mode Duplex SFP+ module for long distance transmission.

Automated Reboot of NX Master

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: This sample Netlinx program is an example of automating the reboot of the master. It contains the following variables: TIME_TO_REBOOT to hold the time of day for the reboot to happen. Default is 11:59pm DAY_TO_REBOOT to hold what day of the week to reboot on. 1 = Sun .. 7 = Sat, 0 = daily and is the defa

Don’t Be That Guy With Kyle Barron

Published February 24th, 2026 by Will Fraser

Led by Kyle Barron, Technical Trainer for HARMAN Professional University, this webinar covers some of the most common aspects of securing an AV network environment, including specific settings that provide a hardened approach to over-network security. Learn more about the Live Workshop Series and register for an upcoming session: AMX Learning Se

External Clocking With Si Option Cards

Published February 23rd, 2026 by Will Fraser

We walk you through External Word Clock via option cards with Soundcraft's Si consoles in v1.6 software. Transcript ***Insert Script Here***

Zone List Tab with SchoolView Configuration Tool

Published February 26th, 2026 by Will Fraser

Walking through the Zone List tab.

Patching Outputs With the Vi Series

Published February 24th, 2026 by Will Fraser

Output patching of the Vi Series consoles. Transcript ***Insert Script Here***

Booking with Skype for Business with the Acendo Core

Published February 24th, 2026 by Will Fraser

How to setup Acendo Core for Room Booking and Skype for Business. Transcript ***Insert Script Here***

DVX 4K Double Scaling

Published January 5th, 2026 by Will Fraser

Question: Why am I seeing strange scaler behaviour when using my DXLink DX-RX-4K60? Answer: A possible cause of this issue could be down to double scaling your output image. The DVX shared architecture of the outputs (HDMI and DXLink) ultimately ends up with the output being scaled on the DVX's DXLink output and in the RX itself. Recommended s

CE Series Hotfix Firmware

Published January 27th, 2026 by Will Fraser

Brand: AMX Models: CE-IRS4, CE-REL8, CE-COM2, CE-IO4 SKU #: AMX-CEB001, AMX-CEB002, AMX-CEB003, AMX-CEB004 Current Firmware Version: 1.2.12Release Date: December 17, 2025 Download Prerequisites: None Programming Information: None Changes in this release: Version 1.2.12 Fixed issue for COM2 where hex values over E4 would not escape correctly Previou

Collaborations in Lighting—Directors, Programmers and Designers With Robert Koenig

Published March 4th, 2026 by Will Fraser

Led by lighting expert, Robert Koenig, who has over 20 years of experience in lighting for live entertainment, this webinar describes the benefits that come from collaboration and learning how to communicate with everybody involved in a touring environment.

Control Design Essentials - User Interfaces

Published February 25th, 2026 by Will Fraser

The User Interfaces that AMX offers. It also discusses steps to think about when deciding which interface to choose. Transcript ***Insert Script Here***

195-How To shift bits

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: Shift to the right ( >> operator in C++ ) : Example : x >> 2 (shift x 2 positions to the right) x = x / 4 i.e., x = $32 ---> 00110010 When you shift the bits 2 positions to the right, this is what you get 00001100. OR b8b7b6b5b4b3b2b1 --> 00b8b7b6b5b4b3 b2b1 have been removed. x = x / 4 x = ($32

RMS Enterprise Security

Published January 29th, 2026 by Will Fraser

Brand: AMX Models: RMS Overview: In this document we will be dealing with two forms of security in RMS. Part of the document will be focusing on creating and utilizing certificates, and the other part will focus on some changes that can be made to Tomcat to increase the security it uses. There are many ways to enable various levels of security in

Submitting a Netlinx Duet Module Request

Published January 9th, 2026 by Will Fraser

Question: Where can you submit a request for a new Netlinx Duet Module? Answer: We have a new site where you can submit your quest for a module to be created for your device. Follow this link: https://developer.amx.com/#!/main

Cleaning Soundcraft Consoles

Published January 15th, 2026 by Will Fraser

Question: How do I clean my Soundcraft console? Answer: This document applies to all Soundcraft control surfaces including: Screens Touchscreens Faders caps, knobs, buttons, and switches Keyboards Metalwork and armrests Soundcraft devices can be cleaned and disinfected using an alcohol solution consisting of a CDC approved ratio of 70% isopropyl

66 Inputs to Mix with the Si Series

Published February 23rd, 2026 by Will Fraser

Soundcraft's How-To Video Series for Si Consoles - How to patch 66 Inputs to the Mix bus. Transcript ***Insert Script Here***

267-SunriseSunset-axi Application Note

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: The application note applies to: ASTRO_CLOCK Astronomical clock function and Netlinx Sunrise and Sunset Times. This include file wraps the Netlinx ASTRO_CLOCK function with a virtual device to provide pushes and channel status for sunrise and sunset times. It also implements Daylight Savings Time, as the astronom

Zone Types Tab with SchoolView Configuration Tool

Published February 26th, 2026 by Will Fraser

Walking through the Zone Types tab.

Using the Scene Wizard with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 38: Scene Wizard In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capab

Varia Auto-Registration in RMS

Published January 12th, 2026 by Will Fraser

Question: Can the Varia panels be registered and monitored in RMS? Answer: Yes, the Varia panels can be registered and monitored in RMS. In order to get them registered to RMS, you need to make sure that you are on the most recent version of SDK (4.7.20 as of the writing of this document) and that your RMS database has been updated to include

Rigging & De-Rigging the VTX B18

Published March 3rd, 2026 by Will Fraser

Watch as the HARMAN team walks through how to completely rig and de-rig VTX B18 line arrays in a matter of…

NetLinx Coding for Dynamic Room Combining (Retired)

Published February 20th, 2026 by Will Fraser

What the code looks like to drive a two-room combining example. Transcript ***Insert Script Here***

What Does Image Rejection Mean in Relation to a Microphone System?

Published January 12th, 2026 by Will Fraser

Question: What does image rejection mean in relation to a microphone system? Answer: Image rejection is a technical specification that refers to a wireless microphone receiver's ability to filter out unwanted radio signals that can interfere with the audio transmission. These unwanted signals occur at what's called the image frequency, a by p

Configuration Manager with RPM 3.0

Published March 2nd, 2026 by Will Fraser

How to access and adjust your RPM project settings from the NX master webpage.

Accessing the Login Menu in HiQnet Audio Architect

Published February 17th, 2026 by Will Fraser

Brand: BSS Crown AKG HPro Models: HiQnet Audio Architect Question: My Audio Architect venue file uses Access Control. If I am logged in as a user, how do I get back to the Log In screen to change users? Answer: User Access allows the programmer to control access to various parts of Audio Architect. This includes the file menu where the Log Out o

Muse Automator Bar Graph Examples

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: Muse Automator Overview: The example flow below contains 3 options for controlling volume on an HControl device and getting feedback to a bar graph on a touch panel. Option 1: This uses a display only bar graph to display level feedback and separate volume up and down buttons to control the volume. Option 2: This uses an active

Sequentially Renumber Selection

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Studio Overview: If you need to sequentially renumber items in NetLinx Studio, this is easy to do by using a feature in the Edit menu, Sequentially Renumber Selection. This feature has already been assigned the Edit menu hotkey M, so to use it you can press Alt-E to bring up the Edit menu then press M. Sequentially Renu

Using Lexicon® Effects With the Vi Series

Published February 24th, 2026 by Will Fraser

The Lexicon effects on the Vi Series consoles. Transcript ***Insert Script Here***

Using the VNC Client App in G5 Panels

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: G5 Panels Overview: The G5 panel comes with an App called “VNC Client". Unlike the VNC Server, which lets you access the G5 panel remotely, the VNC Client lets you access another device remotely. Thus you can see and even control another AMX G4 or G5 panel from your G5 panel, or even another device like a PC which is running its o

PA Intercom Demo with SchoolView

Published February 27th, 2026 by Will Fraser

How to use and edit audio paging and two-way intercom.

N3x31 Svsi Firmware Updater

Published February 19th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N3131 Encoder N3231 Decoder Downloads: Version: v2.9.25 Release Date: 07/19/2016Download Link: N3x21_Updater_07_19_16.zip Information: Changes in this release: Implement encode red/blue color swap for Axis decoder support Revision History: Version 2.9.21 04/14/2016 Bug fixes Version 2.9.16 03/17/2016 Add maintenan

Setting up ViSi Remote

Published February 23rd, 2026 by Will Fraser

We walk you through ViSi Remote and how to set up your network router, iPad, and Si console. Transcript ***Insert Script Here***

Using the Program Screen with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 13: Program Screen In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing

Installation & Configuration of Java & Tomcat for RMS Enterprise 4.6

Published February 20th, 2026 by Will Fraser

The installation and configuration of Java and Tomcat for RMS Enterprise. Transcript ***Insert Script Here***

Realtime Rack System Overview for the Vi Series

Published February 23rd, 2026 by Will Fraser

Soundcraft Realtime Rack System Overview. Transcript ***Insert Script Here***

JBL Professional Installed Audio System Design for House of Worship and Performance Hall Spaces

Published March 4th, 2026 by Will Fraser

In this short video, we’ll explore a sample design for a variety of house of worship and performance hall spaces that utilizes AKG microphones, BSS signal processors, Crown amplifiers, Soundcraft mixing consoles and a variety of JBL Professional loudspeakers and monitors. Learn more about this solution and explore helpful resources to assist with y

Editing Output Buses with the Vi Series

Published February 24th, 2026 by Will Fraser

How to edit outputs on the Vi Series consoles. Transcript ***Insert Script Here***

MAC Encore Series "BEER" Error Message

Published January 15th, 2026 by Will Fraser

Question: What does the “BEER" error message on MAC Encore Series fixtures mean? Answer: The MAC Encore series “BEER" error message is referring to the Beam Shaper located on the CMY module. Check Beam Shaper movement, motor, wiring and sensor.

Replacing Fader Rubber Belts

Published January 15th, 2026 by Will Fraser

Question: Can I order the rubber band or belt of a fader used in a Si/Vi series console? Answer: No, the internal rubber belt (or drive band) used inside motorized faders is not available as a separate spare part. If it breaks or becomes faulty, the entire fader assembly must be replaced.

Troubleshooting DXLink Connection Issues

Published January 9th, 2026 by Will Fraser

Question: How do I troubleshoot DXLink connection issues? Answer: Telnet to the DXLINK box and type: show vs100 statsThe return data will be in the following format: >show vs100 stats --------------------------------------------------------------------------- VS100 RX Local Status: Link Status: HDBaseT link ON HDMI Status: HDCP ON Op Mode : HD

Basic Introduction to Martin P3 With Wouter Verlinden

Published March 4th, 2026 by Will Fraser

Led by lighting expert and Martin Product Manager, Wouter Verlinden, this high-level introduction to the Martin P3 ecosystem describes the basics of what the system can achieve and provides a demonstration of some of the new features and workflows coming in version 5.2.0.

Commissioning the Modero S

Published February 26th, 2026 by Will Fraser

How to properly install and uninstall a Modero S series touch panel.

User Layers With the Vi Series

Published February 23rd, 2026 by Will Fraser

This is a video series walking the user through the features that have been implemented in the last 18 months and how to use them within the Vi Series consoles. This video helps the user set up User Layers and why they can be helpful. Transcript ***Insert Script Here***

Hardware Overview of Acendo Core

Published February 24th, 2026 by Will Fraser

Hardware and mounting of the Acendo Core. Transcript ***Insert Script Here***

Expansion Devices with RPM

Published March 2nd, 2026 by Will Fraser

How to set up non-controlled source devices in your Project.

Biamp Telnet Handshake Example Using Muse Automator

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: MUSE Overview: When establishing a direct telnet connection to a Biamp Tesira it may require a handshake to open the Telnet session. T he following is a Muse Automator example flow that handles the handshake requests and gets the connection established. Example Code: This is only required if you are using a direct Telnet connecti

IR Control with PanelBuilder

Published February 25th, 2026 by Will Fraser

How to add IR control to your panel in PanelBuilder. Transcript ***Insert Script Here***

AxLink over Cat5

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: AxLink Overview: Using existing Cat5/6 UTP wiring instead of pulling AxLink wires is a great way for dealers to simplify a job and reduce its costs. Without power AxLink over Cat5/6 UTP works up to 1,000 feet. For shorter distances and low current devices power can be sent via UTP as well. Read more about how to use this wirin

Adding Pages & Logos With Panel Builder

Published February 25th, 2026 by Will Fraser

How to add additional pages and logos to your panel in Panel Builder. Transcript ***Insert Script Here***

Custom Setup with the VENU360

Published March 3rd, 2026 by Will Fraser

This video details the process for creating a custom speaker and amplifier tuning setup for the dbx DriveRack VENU360. If your speakers and amplifiers do not appear in the dbx DriveRack VENU360 tuning list then you will need to configure the VENU360 for a custom setup.

Starting a New Panel with PanelBuilder

Published February 25th, 2026 by Will Fraser

Creating and working with a new panel page, including creating button scripts in PanelBuilder.

Power Considerations

Published February 25th, 2026 by Will Fraser

The power and calculations for proper design. The video also outlines the power requirements for the many AMX devices that are offered. Transcript ***Insert Script Here***

Acendo Core Software Update Process

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: Ascendo Core Overview: If you have just received your Acendo Core unit or if a new version of the Acendo Core software is available you will need to update your Core software on your unit using the steps below. If your unit is not already running v2.0.0.0 then you must first update to v2.0.0.0 before updating to any subsequent ver

Configuring & Using Apps with TPDesign5

Published February 26th, 2026 by Will Fraser

Learn how to add apps to your touch panel.

200-RS232 In Depth

Published February 10th, 2026 by Will Fraser

Brand: [List the Brand(s) here on separate lines] Models: [List the models affected here on separate lines] Overview: RS-232 was created for one purpose, to interface between Data Terminal Equipment (DTE) and Data Communications Equipment (DCE) employing serial binary data interchange. So as stated the DTE is the terminal or computer and the DCE is

System Call FIRST parameter

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: In all of the System Call information, the last parameter in the System Call is 'FIRST'. What is 'FIRST' and how is it used? Answer: 'FIRST' is an offset for the system call. 'FIRST' defines the channel to be used for PLAY (as an example), but 'FIRST' also defines the feedback channel to be used for play too.

User Layers in Snapshots With the Vi Series

Published February 23rd, 2026 by Will Fraser

How to store and record user layers in snapshots on Vi Series consoles. Transcript ***Insert Script Here***

Microsoft Exchange Setup with the Acendo Server Side

Published February 24th, 2026 by Will Fraser

How setup Microsoft Exchange for Acendo Core. Transcript ***Insert Script Here***

Turn Off Varia Side LEDs

Published January 8th, 2026 by Will Fraser

Question: How do I turn off or disable the side LEDs on Varia touchpanels? Answer: While in the G5 persona, the side LEDs can be controlled by sending a command to port 1 of the touchpanel. To turn the LEDs off send "'^WLD-0,0'". To turn the LEDs on send "'^WLD-0,1'".

Getting to Know the CBT Calculator

Published March 3rd, 2026 by Will Fraser

Demonstrate using the Constant Beamwidth Technology calculator.

Notepad Series Compatibility with macOS Sonoma

Published January 15th, 2026 by Will Fraser

Question: Are the Notepad series mixers compatible with macOS Sonoma? Answer: Yes, the Notepad series are plug and play compatible with macOS Sonoma; no additional driver needed.

Hospitality Scenario with Incite Presentaion Switchers

Published February 25th, 2026 by Will Fraser

How Incite can be used in hospitality spaces. Transcript ***Insert Script Here***

How to Change a Gobo in the MAC Viper Profile

Published March 6th, 2026 by Will Fraser

How to change a Gobo in the MAC Viper Profile.

156-Serial Control Specs for AMX Devices

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: General Question: What is the serial control specs for my device? Answer: Serial control specs for AMX Devices Device (RS-232 ports), IP Device, etc. Input Buffer (bytes from 3rd party device) Output Buffer (bytes to 3rd party device) Baud range Max length of SEND_STRING to device (longer strings will be truncated) Max leng

Exporting Signage Project

Published January 7th, 2026 by Will Fraser

Question: How do I export a signage project? Answer: Periodically you might be asked to export your signage project and provide a copy to Tech Support for troubleshooting. Below are the instructions for how to do this from the Inspired Signage Xpress Software. Open Inspired Xpress software. Double Click on the folder called “My Projects". Right

Dynamics Processing with the Ui Series

Published February 23rd, 2026 by Will Fraser

Chapter 4: In Chapter 4 of the Ui series tutorials, Elliott explains the tons of processing available within the Ui series remote-controlled digital mixers and takes us through the Edit page – the home of Harman’s legendary signal processing. In Pt2, Elliott looks at the Dynamics tabs and talks about the Noise Gate, Compression and how they can b

Digital Signage Demo with SchoolView

Published February 27th, 2026 by Will Fraser

How to use the digital signage feature.

Getting to Know Mixers

Published February 23rd, 2026 by Will Fraser

Explaining what a sound mixer is and what it does. Transcript ***Insert Script Here***

Jetpack Sleep Issue

Published January 12th, 2026 by Will Fraser

Question: Why are all the lights off on my Jetpack? Answer: If the SYSTEM OFF button on the keypad is held for 3 seconds it can not only turn off the display, but also put the Jetpack hardware to sleep. In this mode all LEDS on the front of the Jetpack are off, the keypad is dark, and nothing will turn it back on except a push of the SYSTEM ON/O

Keeping Keyboard Number Lock Enabled on Acendo Core

Published January 8th, 2026 by Will Fraser

Question: How do I keep the Keyboard Number Lock Enabled on Acendo Core? Answer: The Acendo Core does not retain the keyboard number lock position moving in and out sessions or administrator logins. This could potentially be irritating to users accustom to the keyboard number lock be enabled by default. For example, if passwords contain num

Installing & Integrating Zoom Rooms on the ACR-5100 & Modero Panels

Published January 9th, 2026 by Will Fraser

Overview: AMX G5 Panels and the Acendo Core are able to use Zoom Rooms and integrate the application on both devices giving control of the application from the panel. Installing Zoom APX on a G5 Panel: Download the Zoom Rooms app. Unzip the file, move the .apx file to the root of a USB flash drive. Plug flash drive into USB slot on panel. Open Setti

577 - Send_Level Does Not Seem To Be Working

Published January 7th, 2026 by Will Fraser

Question: Do you ever find that SEND_LEVEL does not behave as expected - it just doesn't send the level when you think it should? Symptoms and Causes: SEND_LEVEL is a "smart" command. The master tracks the last level value sent and won't send it again. This is actually a feature - it allows a programmer to put a naked SEND_LEVEL in your code wi

SchoolView Support Transition

Published January 8th, 2026 by Will Fraser

Question: Who do I contact for SchoolView support? Answer: The AMX SchoolView product solution was purchased by the WWN Group Inc. (DBA Hi-Fidelity) and goes by the name SchoolView Solutions. SchoolView systems' hardware, existing or new, are supported by SchoolView Solutions under standard warranty terms through standard dealer relationships.

Creating a Lighting Design to Take Advantage of Show Limitations With Tess Falcone

Published March 4th, 2026 by Will Fraser

Led by expert Lighting and Production Designer, Tess Falcone—who has toured with acts such as Jimmy Eat World, Weezer and Ben Folds—this webinar describes technical and practical challenges that designers encounter, techniques for overcoming them, as well as how to use those limitations to deliver a live show that is creative and unique.

Collapsible Popups with TPDesign5

Published February 26th, 2026 by Will Fraser

In this video, we will introduce you to collapsible popups.

Exterior Projection 1000 And 500 Power And DMX Extension Cable Specs

Published January 15th, 2026 by Will Fraser

Question: What specification cable is needed to extend the power or DMX cables of an Exterior Projection 1000 or Exterior Projection 500 fixture? Answer: Exterior Projection 1000 and Exterior Projection 500 fixtures use the following cable types/spec: POWER: H07RN-F 3x1.5m㎡ 450/750V 10.2mm , RAL9005 DMX: DMX 120Ω (UL1332 1P:26AWG/7X0.16, 7X0.16

Overview of Dynamic Device Discovery (DDD) with Duet Modules

Published February 27th, 2026 by Will Fraser

What Dynamic Device Discovery (DDD) of a Duet module is, and how it works. Also included is how to set it up and download modules.

No Tuning for Passive or Powered Speaker

Published December 29th, 2025 by Will Fraser

Question: Why are there no tuning for passive or powered speakers in dbx processors such as the Venu360 or PA2? Answer: Internal crossovers or digital signal processors, DSP, handle cabinet tuning. Passive and powered cabinets should already be tuned with internal passive crossover networks or with the DSP in powered speakers.

Importing Designs With JBL Performance

Published March 4th, 2026 by Will Fraser

In this video, users learn how to import System Groups from Venue Synthesis 3D and Line Array Calculator 2D acoustic simulation software directly into the Performance workspace. Parameters such as speaker type and quantity, array quantity, orientation, linking, gain, delay, and calibration filters are all brought in from the design file saving use

One-Click Zoom with the Acendo Core

Published February 24th, 2026 by Will Fraser

How to setup and use Zoom for Acendo Core. Transcript ***Insert Script Here***

Errors Returned When IP Connection Fails

Published February 3rd, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: When an IP_CLIENT_OPEN is attempted and an ONERROR is returned, a numeric error value is returned. Why? Answer: This will show as Device.Number in the ONERROR event. The 822-DL1-IP Error Reporting.zip example shows an IP_CLIENT_OPEN with a function that will print the errors to the debug port as SEND_STRING 0s

Using the Help Menu with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 7: Help Menu In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing c

Using the ID Button with DXLink

Published February 25th, 2026 by Will Fraser

Covering the ID button functionality on the DXLink extender boxes. Transcript ***Insert Script Here***

172-UPC20

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: UPC20 Question: We have a dealer who installed a UPC20 to control a zone of fluorescent lights. The load on the one relay of the UPC20 was 1431watts. The UPC20 began to "stick" in the on position, requiring the user to tap on the relay to get it to release. The UPC20 was replaced once, but within 4 days began to have the same p

Connecting an Active Breakout Box to the Local Rack

Published January 14th, 2026 by Will Fraser

Question: How do I connect an Active Breakout Box to the Local Rack? Answer:

IP Addressing with Enova DGX

Published February 27th, 2026 by Will Fraser

How to initially set the IP address on an Enova DGX. Once connected, we will demonstrate some of the different methods of changing the IP address.

Hexadecimal and Bitwise, an explanation

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: [List the models affected here on separate lines] Question: What is Hexadecimal and why do I need it? Answer: Hexadecimal, or hex for short is base 16 notation. Data is transmitted in bytes and hex gives a very good representation of a byte. Each character represents 4 bits, so each 2 characters in hex are a byte. Because it's

System Overview of the Vi4/6

Published February 23rd, 2026 by Will Fraser

An overview of the components of a Vi Series system. Transcript ***Insert Script Here***

Using the Interrogate Feature With the Si Series

Published February 23rd, 2026 by Will Fraser

We walk you through the interrogate feature on Soundcraft Si consoles. Transcript ***Insert Script Here***

Getting to Know the Massio ControlPad

Published February 25th, 2026 by Will Fraser

The Massio Control pads and functionality. Transcript ***Insert Script Here***

Introduction to Advanced Processing With the Ui Series

Published February 23rd, 2026 by Will Fraser

Chapter 6 Part 1: In Chapter 6 Part 1 of the Ui series tutorials, Sean Introduces us to the more advanced signal processing in the Ui series; DigiTech® Amp modelling, dbx® Automatic Feedback Suppression and Lexicon® FX. Note: In-depth explanations of each processor can be found on Chapter 6 Pt2, Pt3, and Pt4 respectively. Transcript ***Insert S

AMX Dynamic device addresses

Published December 29th, 2025 by Will Fraser

Question: Can I leave NetLinx devices at their dynamic device addresses after plugging them on the bus? Answer: Many NetLinx components begin life as a Dynamic Device when first connected to the system. That means that the first time you connect them to the system, they look for devices above 32,001 and set themselves to the next available dev

How to Setup IIS & Remotely Load Firmware to the AcendoBook

Published January 9th, 2026 by Will Fraser

Question: How do I Setup IIS & Remotely Load Firmware to the AcendoBook? Answer: Setting up IIS & remotely loading firmware: The AcendoBook has the capability to remotely load firmware from a web server. This server has to be accessible from the network the panel is on and require no authentication. You can use any SSH client but PuTTy

186-Axcess vs NetLinx on precedence of NOT

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Axcess Netlinx Overview: According to each of their language reference manuals AXCESS and NetLinx each give the operator NOT highest precedence while giving AND and OR lowest. Example Code: As demonstrated in the following code, however, the two systems behave differently. In reality, AXCESS gives the operator NOT lowest preced

Education & Corporate Scenarios with Incite Presentation Switchers

Published February 25th, 2026 by Will Fraser

How Incite can be used in education and corporate spaces? Transcript ***Insert Script Here***

P3 Training Course Basic to Advanced With Aaron Vengrow and Brandon Robbins

Published March 5th, 2026 by Will Fraser

Led by Martin Lighting Experts, Aaron Vengrow and Brandon Robbins, this training course covers the Martin P3 visual control system using the free P3-PC program. Topics include basic theory, practical workflow for getting the system up and running, and advanced features such as DMX override.

Using a Specific 3rd Party Node Version in Automator

Published January 12th, 2026 by Will Fraser

Question: How do you use a specific version of a 3rd party Node in Automator? Answer: Normally when a 3rd party Node is downloaded in Automator, the current version is downloaded. Sometimes, you will need an older or specific version of that Node to communicate with your devices. You will need the tgz file for the specific version that you need

Lighting for Churches: Live & Video With Lucas Jameson

Published March 5th, 2026 by Will Fraser

From fixture selection and placement to proper color levels, this crash course—led by HARMAN House of Worship Solutions Experts, Lucas Jameson and Chris Pyron—will help you add exceptional lighting to live or broadcast services.

N1x33A SVSI Hotfix firmware Updater

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N1x33A Video Encoder/Decoder SKU / FG #: FGN1133A-SA (NMX-ENC-1133) FGN1233A-SA (NMX-DEC-1233) FGN1133A-CD (NMX-ENC-1133-C) FGN1233A-CD (NMX-DEC-1233-C) Downloads: Version: v1.15.85Release Date: 02/18/2025Download Link: N1x33A_Updater_2025-02-18-v1.15.85.zip Previous Release: N1x33A_Updater_2023-03-16-v1.15

703-C10234 Left Side of [-] Must be a STRUCTURE Type

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: When compiling, an error, C10234, occurs: Left side of [.name] must be a STRUCTURE type. Cause: You must define a structure's type before it is used. This may get overlooked if you are nesting a structure inside another structure. Sample Code: The code below will not compile as written: DEFINE_TYPE struct theSec

Using the Grouping Tool With P3 System Controller

Published March 5th, 2026 by Will Fraser

How to use the grouping tool on a P3 system controller.

N1x22A SVSI Hotfix Firmware Updater

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N1x22A Video Encoder/Decoder SKU / FG #: FGN1122A-SA (NMX-ENC-1122A) FGN1222A-SA (NMX-DEC-1222A) FGN1122A-CD (NMX-ENC-1122A-C) FGN1222A-CD (NMX-DEC-1222A-C) Downloads: Version: v1.15.85Release Date: 02/18/2025Download Link: N1x22A_Updater_2025-02-18-v1.15.85.zip Previous Release: N1x22A_Updater_2023-05-17-v

Routing & Zone ZC Association with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 18: Routing & Zone ZC Association In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its

286s Preamp Gain Potentiometer Part Number

Published December 19th, 2025 by Will Fraser

Question: What is the part number for the Preamp Gain Potentiometer on the dbx 286xs? Answer: Part no. 40-0053

Using Signal Processors With your Mixer

Published February 23rd, 2026 by Will Fraser

How to use Signal processors in your mix. Transcript ***Insert Script Here***

Varia USB Logging

Published January 8th, 2026 by Will Fraser

Question: How do I enable logging on the Varia panels? Answer: You will need a Micro USB Male to USB Female adapter cable. An adapter cable does not ship with the panel, and AMX does not sell one. Enable logging to a file under Advance Settings -> Diagnostics. This needs to be done ahead of time before you want to capture an event in the l

Getting to Know N-Able Software

Published February 24th, 2026 by Will Fraser

A brief look at N-Able, the HARMAN NAV commissioning software. Transcript ***Insert Script Here***

Getting Started in Live Sound with the Soundcraft UI24R

Published February 24th, 2026 by Will Fraser

Led by expert Sound Engineer, Pete Alcock, this webinar explains how to set up a Soundcraft Ui24R digital mixer for live-sound applications, including an in-depth exploration of the interface, optimization tips for clarity and speed, suggested outboard equipment as well as how to cope with the unexpected. Learn more about the HARMAN Live Workshop

Voltage Input to an IO port

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: NI- Series NX-Series Question: How do I set up the I/O ports to accept a voltage input? Answer: The I/O ports have a voltage present in idle mode, which is used to detect a short in the input. In order to use a voltage input, the voltage must be lowered to allow the input voltage to be detected. To do this, use a 2,000 ohm resi

Large Scale Productions: Challenges, Preparations and Solutions With Dr. Dinesh Yadav

Published March 4th, 2026 by Will Fraser

Led by Dr. Dinesh Yadav, Assistant Professor of Lighting Design and Technical Director of Theatre and Dance at the University of Wisconsin–Green Bay, this webinar demonstrates a Technical Director’s process for preparing a large-scale production for an international tour, including tips for problem solving, paperwork and visa requirements, technica

Wired 802.1x Support NX Controller

Published March 2nd, 2026 by Will Fraser

What 802.1x is, and how to configure an NX master to interact with a secured network.

783-SEND STRING 0 DIAGNOSTICS CAPABILITY MASTER TO MASTER

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Symptom: Trying to get send string 0 diagnostics from a remote master that is connected master-to-master to their local master does not work. Cause: Send String 0 will only be seen in a local master's diagnostic messaging. Resolution: Create a virtual device in the remote system. Instead of send string 0 diagnostic message

DVX 4K60: Configuring Distance Learning Enabled Training Environments with Jeff Burch

Published February 24th, 2026 by Will Fraser

HARMAN’s Director of Product Management for the Video and Control Group, Jeff Burch, demonstrates how to configure AMX Enova DVX 4K60 Presentation Switchers, including connecting AV components, navigating web configuration, adjusting audio and video settings, troubleshooting tools and working with configuration files. Learn more about the HARMAN Li

DGX-LOG-UTILITY

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: DGX Question: How can I capture DGX logs? Answer: The DGX Log Utility is a diagnostics gathering tool that can be used primarily to capture logs from a DGX 100 Series Switcher.* It captures realtime and historic debug logs from the DGX 100 Series Switchers and archives them to a zipped folder that can be sent to Tech Support

Tips For Live Mixing

Published February 23rd, 2026 by Will Fraser

Some tips to use in your live mix. Transcript ***Insert Script Here***

DMS100 y DMS300: Operación y Compatibilidad de Micrófonos

Published January 29th, 2026 by Will Fraser

Marca: AKG Modelos: DMS100 DMS300 Descripción General: Los sistemas DMS100 / DMS300 están diseñados para ofrecer un rendimiento confiable en espacios pequeños y medianos. Aplicaciones: Sonido en vivo para interpretaciones vocales e instrumentales Sistemas de presentación para instructores y formadores educativos y vocacionales Espacios de reunión de

Programming a Matrix Switcher with NetLinx

Published February 27th, 2026 by Will Fraser

Advanced programming techniques for matrix switchers.

Background Music Demo with SchoolView

Published February 27th, 2026 by Will Fraser

How to use background music.

RMS EWS Installer

Published February 2nd, 2026 by Will Fraser

Brands: AMX Models: Product Name: Resource Management Suite [RMS] Downloads: Version: 1.2.9.1Release Date: 01/02/2024 RMS_EWS_1.2.9.1.zip Prerequisites RMS Enterprise Server version 4.7.0 or later. Microsoft Exchange 2013 SP1. Microsoft Exchange 2016. Microsoft Office 365. Azure AD Tenant to create App(for Modern Authentication) Revision History v1.

Project Report with RPM

Published March 2nd, 2026 by Will Fraser

The various sections of the project report of your Project.

Firmware Update v3.0 Overview for the Ui24R

Published February 23rd, 2026 by Will Fraser

With the free v3.0 firmware update, the Soundcraft Ui24R has been enhanced with Cascading and a number of other significant new features. Transcript ***Insert Script Here***

SSD Recommendations for Vi Consoles

Published January 15th, 2026 by Will Fraser

Question: What is the recommended SSD to use in the Vi consoles? Answer: Currently, we are using a 240GB Samsung SSD with power loss protection. The SKU is 5089167-00. But if you need to use another SSD, it is possible. You will need to image the drive with the appropriate image file of the console. Let the system detect the new SSD when the co

Best Firmware For Legacy Pre-100 DGX

Published February 2nd, 2026 by Will Fraser

Brand: AMX Models: DGX [Pre-100 series] Question: What is the best firmware to use? Answer: Along with this Tech Note, is a link to the 'Enova DGX Input/Output Board and Endpoint Compatibility Instructions'. You should refer to that document for official firmware version reference. This tech note is for reference based on best practice and e

K361 BT / K371 BT Pairing and Operation (Spanish Version)

Published January 26th, 2026 by Will Fraser

1. Encienda la alimentación ubicada en el auricular junto al conector del cable. (Debería ver una luz azul parpadear rápidamente) 2. Debajo de su dispositivo de conexión Bluetooth (es decir; teléfono, tableta) seleccione el modelo de los auriculares. 3. La luz azul intermitente ahora debería permanecer fija una vez que esté conecta

Introduction to Line Array Calculator III with Chris Gavin - Webinar

Published March 4th, 2026 by Will Fraser

From designing and predicting your JBL VTX Line Array system to using Mechanical Validation data and 3D DXF export , this course—led by HARMAN Audio Expert, Chris Gavin—will help you get started with the JBL Line Array Calculator III software.

Nav Firmware Versions

Published January 16th, 2026 by Will Fraser

Question: What is the current firmware version? Answer: Last Updated: May 28, 2025 N-Able UPDATEINFO.eyJoIjoiZjRjMTQ4MCIsInQiOiJOLUFibGUiLCJ2IjoiNS4yLjIifQ--. LINK: https://help.harmanpro.com/n-able-software-update N-Command UPDATEINFO.eyJoIjoiZjRjMTQ4MCIsInQiOiJOLUNvbW1hbmQiLCJ2IjoiNS4yLjE5In0-. LINK.https://www.amx.com/en-US/products/s

Core & Book Setup with Acendo Server Side

Published March 2nd, 2026 by Will Fraser

Setting up server-side considerations for Acendo products.

Exterior 400IP Non-Resettable Power Hours Counter

Published January 16th, 2026 by Will Fraser

Question: What happens when the Exterior 400IP non-resettable power hours counter reaches maximum? Answer: The Exterior 400IP (and similar units of the same era/firmware type like the Exterior 200) NON RESETTABLE POWER HOURS counter will count to a maximum of 65535 hours. Once it reaches this maximum it will then 'rollover' back to 1 hour (there

266xs Output Gain Potentiometer Part Number

Published December 19th, 2025 by Will Fraser

Question: What is the part number for the Output Gain Potentiometer on the dbx 266xs? Answer: Part no. 40-2125

166xs US Power Transformer Part Number

Published December 19th, 2025 by Will Fraser

Question: What is the part number for the Power Transformer for the US version of the dbx166xs? Answer: Part no. 26-0268

STI and Speech Intelligibility With Nick Screen - Webinar

Published March 3rd, 2026 by Will Fraser

Led by Nick Screen, leader of HARMAN’s Global Sports and Transportation Business Development Team, this webinar describes the importance of speech intelligibility in sound systems as well as predicting and measuring STI.

New Firmware Features With Ui12 & Ui16 Mixers

Published February 24th, 2026 by Will Fraser

A short tutorial outlining the features available with the new Ui12 and Ui16 firmware update. Transcript ***Insert Script Here***

Using Padding with CE-COM2 BASE64 Encoding

Published January 12th, 2026 by Will Fraser

Question: Does the BASE64 data sent to a CE-COM2 need padding? Answer: Yes, you must utilize padding when sending BASE64 encoded byte data to a CE-COM2. In JSON packets, byte data that is transferred between the CE-COM2 and the serial device is converted using BASE64 encoding and then added to the packet. BASE64 encoded data must always be sent

What is the turnaround time for a service repair?

Published January 14th, 2026 by Will Fraser

Question: What is the turnaround time for a HARMAN Professional Factory service repair? Answer: Our HARMAN Professional Factory Service Teams make every effort to get your product received, repaired, and shipped back to you as quickly as possible. Each step of the way, you will receive an email notification about where your repair is in the proc

SNAPI Property Command with NetLinx

Published February 27th, 2026 by Will Fraser

The SNAPI Property command.

Using dict in MUSE Python Code

Published January 12th, 2026 by Will Fraser

Question: How can I use the __dict__ attribute in MUSE Python Code? Answer: The __dict__ attribute (that's two underscores before and after the dict) allows you to print out all of the variables and values associated with an event in Python code. Whether the event is a watch or a listen, the __dict__ attribute will output all the information co

Lexicon Testimonials

Published February 20th, 2026 by Will Fraser

Listen to top producers & enginners from all over the world talk about the Lexicon plug-ins and how they impact their day-to-day life in the studio. Transcript ***Insert Script Here***

ERA 600 Series Maintenance Schedule

Published January 16th, 2026 by Will Fraser

Question: What is the cleaning schedule for the ERA 600 series? Answer: Warning! Read 'Safety information' in User guide before servicing the fixture. Cleaning Excessive dust, smoke fluid, and particle buildup degrades performance, causes overheating and will damage the fixture. Damage caused by inadequate cleaning or maintenance is not cover

Using Custom Control Panels with London Architect

Published March 6th, 2026 by Will Fraser

How to create custom control panels from London Architect.

Working as a Team: Show Designer, Lighting Designer & Lighting Director Presented by Steven Douglas

Published March 4th, 2026 by Will Fraser

Led by expert Lighting and Production Designer, Steven Douglas—who has toured with Alicia Keys, The Killers and many others—this webinar describes the various roles within the lighting and production design process and how those roles work together to creating dazzling lighting displays.

Signature Driver and Control Panel are Outdated

Published January 15th, 2026 by Will Fraser

Question: The audio drivers and control panel are outdated for Signature series, what can be done to connect correctly with Windows 10 and MAC OS Monterrey? Answer: The driver and control panel for the Notepad series mixers (Notepad 5, Notepad 8FX, Notepad 12FX) will work for the Signature series. Driver and control panel downloads:: Windows-

MAC Viper Series 3 And 4 Wire Lamp Fans

Published January 15th, 2026 by Will Fraser

Question: My MAC Viper series fixture has 3 wire lamp fans installed the replacement spare part is a 4 wire fan is it correct? Answer: The MAC Viper series now uses 4 wire fans for the lamp cooling, the black converter from 3 to 4 wire fan is no longer needed as the 4 wire fans can connect directly to fan pcb. 4 wire fan left

New Features with TPDesign5

Published February 26th, 2026 by Will Fraser

Picking up right where TPDesign4 leaves off. You'll see an overview of all the new features that are now available in TPDesign5.

Handy Networking Tools Built into Windows

Published February 4th, 2026 by Will Fraser

Brand: ALL Models: Networked Products Question: What tools are available to troubleshoot my Ethernet network? Answer: PING PING can be used to determine if an IP Address exists on a network. In Windows, go to Start then Run and type CMD, hit ENTER. Now you are at a command prompt window. Type PING <the IP you want to ping>, hit ENTER EXAMP

Do I have to pay to ship my product to a service center if my product is under warranty?

Published January 14th, 2026 by Will Fraser

Question: Do I have to pay to ship my product to a service center for repair if my product is under warranty? What are the warranty terms? Answer: Please refer to the HARMAN Professional Products Warranty policy on the brand page website. For example, if you are looking for a JBL Product warranty, visit https://jblpro.com. All the HARMAN Profes

Using Parametric EQ with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 22: Parametric EQ In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing c

Project Details with RPM

Published March 2nd, 2026 by Will Fraser

An overview of the home screen of RPM and demonstrates how to set up a project.

Effects Fluid Shelf Life

Published January 16th, 2026 by Will Fraser

Question: What is the shelf life of my Martin effects fluid? Answer: Effect fluids should be stored in sealed containers to prevent contamination and carries a stable shelf life for up to 5-years when un-opened. Fluids that have been opened or is in effect machines have a reduction in shelf life of 2-years if used and stored in the nominal tem

DXLINK Power Supply

Published January 5th, 2026 by Will Fraser

Question: What is the part number for DX-TX and DX-RX power supplies? Answer: 24-0125-SA - Power supply only FG1090-160FX - Power supply + power cord in finished goods packaging

669-Adding G4 Web Control Devices to Web Control List

Published February 10th, 2026 by Will Fraser

Overview: When browsing from an external (resolvable) address to G4 Web Control panels on an internal (non-resolvable) address, a link must be made with the external address, and the port must be forwarded in the router to the internal address. Remember, the G4 Web Control links that show up in the browser are for the internal address and will only

Creating a Bass Lift Volume Control

Published January 26th, 2026 by Will Fraser

Overview: This guide will outline a method by which a low frequency boost or cut can be applied to a signal depending on the level of a Gain Fader. One way of achieving this is by controlling the relative levels of the outputs of a Crossover processing object that is dividing the signal into low frequency and high frequency signals. When running a

Tour Design Process Basics for Beginners/Students With Lauren Sego

Published March 4th, 2026 by Will Fraser

Led by expert Lighting Designer and Programmer, Lauren Sego, this webinar not only describes the logistical boundaries of designing your first tour, but also explores approaches to communicating with artists or a creative team.

MAC Encore Performance White And Black Cover Parts

Published January 15th, 2026 by Will Fraser

Question: What part numbers does the White or black covers have on the MAC Encore Performance. Answer: Download the PDF drawing for more details.

Opening a HiQnet London Architect Design File in HiQnet Audio Architect

Published January 14th, 2026 by Will Fraser

Question: Is it possible to open or import a London Architect design file in Audio Architect? Answer: No, it is not possible to open a London Architect design file in Audio Architect. There are no mechanisms to convert the design file or custom panels from one application to the other despite the similarity in functionality. It is also not poss

HEX Code Entry in IREdit

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: IREdit Question: A customer wants to enter HEX codes for an IR controlled device. He has the following information: 16,53 for Dig 3 (or 0x10, 0x35 Hexadecimal) 16,48 for Dig 4 (or 0x10, 0x30 Hexadecimal) Is that enough information to generate the IR function in the IRL file? If yes, how must he enter this in IREdit? Answer: Th

Getting to Know Line Array Calculator 3.2 Software

Published March 3rd, 2026 by Will Fraser

Explaining the updated features included in Line Array Calculator Version 3.1 and 3.2.

DGX Audio Switching Board Part Numbers

Published January 8th, 2026 by Will Fraser

Question: What are the part numbers for the new DGX Audio Switching Boards? Answer: FG1061-716 contains 2 DGX ASB boards with the following part numbers: MA1058-711 input board MA1058-712 output board

Overview of the Vi5000/7000 Local Rack

Published February 23rd, 2026 by Will Fraser

The Vi5000/7000 local rack and how it differs from the Vi6. Transcript ***Insert Script Here***

JBL Pro Installed Audio Design | Discussing Constant Beamwidth Technology in CBT Passive Columns

Published March 4th, 2026 by Will Fraser

Join JBL Pro's Justin Hankey and Ben Todd as they explore how JBL’s CBT Series Passive Controlled-Coverage Columns with Constant Beamwidth Technology can help optimize intelligibility in challenging environments whilst maintaining even coverage pattern and providing excellent sonic performance.

PCM Native Effects Bundle Installer for Mac

Published January 7th, 2026 by Will Fraser

Question: Where can I find the latest version of PCM Effects Reverb for Mac OS? Answer: The link for the download is available on the right hand side of this article, under "Downloads," then click on the link Lexicon PCM Native Effects Installer 1.2.9.zip to begin downloading the software. This is the latest version compatible up to Mac OS versio

No Output from PA2

Published December 29th, 2025 by Will Fraser

Question: Why can’t I hear sound or see metering on my DriveRack PA2 outputs? Answer: Upon boot up the PA2 by default will mute the outputs. This is a safety measure meant to prevent loud unintentional signal from your incoming audio source. To unmute the PA2, you will need to press the individual Mute buttons underneath the Output LED meters.

Getting Started with Band Manager

Published March 3rd, 2026 by Will Fraser

A quick overview of the launching and population of HiQnet Band Manager software with XTi amplifiers.

Martin Flightcase caster wheel part number

Published January 15th, 2026 by Will Fraser

Question: What is the part number for the 100mm caster wheels found on the Martin flightcases? Answer: There are two options for the caster wheel replacements for the cases, one with brake and one without. P/N: 19400070 – Wheel with brake, 100 mm, Blue P/N: 19400060 - Wheel, 100 mm, Blue

The JBL Story

Published March 4th, 2026 by Will Fraser

We've never really told this story before…

AUDIO ARCHITECT 2.55.0 - Installer

Published January 14th, 2026 by Will Fraser

DOWNLOAD Release Notes New in HiQnet Audio Architect version 2.55.0: Main Application Added option in venue preferences for adding Static-Route/Proxy. Added support to export parameters as JSON. Added option to disable auto scroll feature in venue surface. Note: The default setting per panel is enabled. Improved Room Combine panel. Fixed Region Butt

2445 Diaphragm Replacement

Published December 19th, 2025 by Will Fraser

Question: Are the 8 Ohm and 16 Ohm diaphragm kits compatible and interchangeable in the 2445H or the 2445J drivers? Answer: Yes, they are compatible: both the 8 Ohm (D8R2445) and 16 Ohm (D16R2445) versions would work in these speakers.

Microphone Techniques for Stage & Studio

Published March 2nd, 2026 by Will Fraser

From microphone basics and selecting the best mic for your application, to learning how to mic vocals or instruments on stage or in studio, this crash course lead by HARMAN Solutions Expert Chris Pyron, will have you sounding like a pro in no time.

ZC Panel Configuration with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 16: ZC Panel Configuration In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP pro

Drawing A Venue With Line Array Calculator 3

Published March 4th, 2026 by Will Fraser

Line Array Calculator (LAC) is a simulation software intended for the design and prediction of JBL VTX and SRX900 Line Array systems and their acoustical performance. In addition, you can also use the software with flown and ground stacked JBL VTX and SRX900 Subwoofer Arrays. Beyond just acoustical prediction, you can use Line Array Calculator

DOGS – Direct Output Gain Stabilization with the Vi Series

Published February 23rd, 2026 by Will Fraser

A video series walking the user through the features that have been implemented in the last 19 months and how to use them within the Vi Series consoles. This video explains what the DOGS function is and how to use it to avoid level changes in recordings or feeds to other consoles. Transcript ***Insert Script Here***

NX Security with RPM

Published March 2nd, 2026 by Will Fraser

How to configure your NX master's security to work with RPM and your Touch Panel.

Audio Architect Panels Appear Small

Published January 13th, 2026 by Will Fraser

Question: HiQnet Audio Architect control panels appear very small on a high-resolution display. How can the size be increased? Answer: Adjust the high DPI settings in the Properties of the Audio Architect shortcut. Locate the Audio Architect shortcut Close Audio Architect if it is running.Open the Windows Start bar or press the Windows key on

Color Theory for Concert Lighting Design With Craig Rutherford

Published March 5th, 2026 by Will Fraser

Led by Lighting Designer, Craig Rutherford—who has extensive experience as a Technical Director, Touring Lighting Director as well as Production and Lighting Designer—this webinar offers an exploration of color theory for concerts and a practical discussion of the use of color in shows.

Creating a Stereo Link in the Ui Mixer

Published January 15th, 2026 by Will Fraser

Question: How do I create a stereo link? Answer: From the main Mix page, select the channel you would like to create a stereo link. Press and hold at the bottom of the channel until a menu pops up. From the menu select “stereo link”. You will not establish a stereo link to the next channel.

SVSI debug logs

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: N1000 Series N2000 Series N2300 4K Series N2400 4K Series N3000 Series Question: How do I run the debug log on SVSI devices? Answer: Running debug logs on SVSi units For troubleshooting purposes, debug logs are sometimes required by the technical support and engineering teams. This document will detail where to obtain the

Using 2 Batteries in the EON ONE MK2 Speaker

Published December 19th, 2025 by Will Fraser

Question: I have a JBL EON ONE MK2 and bought an extra battery, can I install the 2 batteries at the same time? Answer: No, you can not install 2 batteries into the MK2 at the same time. The bottom of the battery spacer has all 6 pins terminated for battery charging, whereas the top of the battery spacer only has 4 pins terminated for speaker co

Serial & IR Port Diagnostics with the NX Series

Published February 26th, 2026 by Will Fraser

Various diagnostic methods for the Serial and IR ports on the NX Series controllers.

Touch Panel Array for MUSE

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: MUSE Overview: The code below utilizes a touch panel array to quickly create many button watch events. The watch events can be processed by the same callback function by processing the event to determine where the button event came from and what panel was used. That information is passed to another function to update all button

How to Capture PC Video on the P3 System Controller

Published March 5th, 2026 by Will Fraser

How to capture video playing on your PC into P3-PC.

Getting to Know the Enzo & Sereno

Published February 25th, 2026 by Will Fraser

The Enzo and Sereno product specifications and capabilities. Transcript ***Insert Script Here***

AUDIO ARCHITECT 1.60.1 - Installer

Published March 19th, 2026 by Will Fraser

Installer for Audio Architect 1.60.1 Download Audio Architect installer HERE. HiQnet Audio Architect™ Release Notes New in HiQnet Audio Architect version 1.60.1: BSS Audio Fixed crash opening wire surface when Japanese characters were used JBL Fixed issue where SRX800 Series speaker model could be corrupted when copying / pasting settings Updated

UI Themes with RPM

Published February 27th, 2026 by Will Fraser

How to select and customize a UI Theme for your Project.

How to Navigate the Workspace on a P3 System Controller

Published March 5th, 2026 by Will Fraser

How to navigate the workspace on a P3 system controller.

How to Replace the Air Filters in the MAC Viper Profile

Published March 6th, 2026 by Will Fraser

How to replace the air filters in the MAC Viper Profile.

Introduction to the Exterior Dot Family

Published March 6th, 2026 by Will Fraser

An overview of the Exterior Dot product family.

Overview of the P3 System Controller Setup View

Published March 5th, 2026 by Will Fraser

An overview of the Setup View and how to map and address fixtures onto the workspace.

234xs US Power Transformer Part Number

Published December 19th, 2025 by Will Fraser

Question: What is the part number for the Power Transformer for the US version of the dbx234xs? Answer: Part no. 26-0268

An Introduction to Digital Audio in the Install World with Peter Moses – Webinar

Published March 6th, 2026 by Will Fraser

Led by HARMAN installed audio expert Peter Moses, this webinar covers converting audio into digital and then transporting the packets, different file formats, as well as protocols and system designs to ensure your audio is delivered perfectly to its destination every time.

Stream Compatibility with Older N1000 Series

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: N1000 Series Question: Can the N1122A and N1133A stream to Older N1000 Series? Answer: If you have older N1000 decoders and would like to add the new generation N1000 units (N1122A or N1133A) to your network, you will need to disable encryption on the N1122A/N1133A. This can be completed by opening the N-ABLE software and loc

Setting up the P3 System Controller for a VDO Sceptron

Published March 5th, 2026 by Will Fraser

Setting up P3 control of a VDO Sceptron

Introduction to the P3 PowerPort Family

Published March 6th, 2026 by Will Fraser

An overview of the P3 PowerPort product family.

Especificando Sistemas VTX-A8 Para Casas de Culto en USA y Latinoamerica w/ Diego Cardenas - Webinar

Published March 3rd, 2026 by Will Fraser

Led by Diego Cardenas, Audio Systems Specialist at AV Consulting Group Latin America and Director of Training and Education at Dextra Electronics Mexico, this webinar covers technical specification guidelines for JBL VTX systems in house-of-worship applications.

Getting Started With the MAC Allure Profile on the P3 System Controller

Published March 5th, 2026 by Will Fraser

How to work with the MAC Allure Profile on a P3 System Controller.

The History and Art of the Advance With A.J. Pen

Published March 4th, 2026 by Will Fraser

In this webinar, expert Lighting Technician, Programmer and Designer, A.J. Pen—who is currently working with OneRepublic and Josh Groban—describes how to successfully organize a show across town or across the planet. Learn how the tools at your destination are only as good as the documents you send and the conversations you have with providers i

Clean Disk

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: NI-Series Controllers NX-Series Controllers Question: How do I erase the master? Answer: There may be a time when you need to erase everything off the master and this can be achieved by using the telnet command CLEAN DISK. Reasons for using this command can include starting fresh with new code and wanting to wipe the master cl

Zonepro GUI Designer v3.2 Display Scaling Requirements

Published January 13th, 2026 by Will Fraser

Question: Why can I not see all the controls on my screen in Zonepro GUI Designer v3.2 on Windows machine?Sometimes, items on the screen are cut off or not even accessible. Answer: Proper scaling of the display on computer is needed for Designer to show all windows and items and select “Display Options"correctly.If you find items on screen cut o

Getting to Know the VTX A8 & B18

Published March 3rd, 2026 by Will Fraser

This is a technical overview of the A8 Line Array and the B18 Subwoofer and how they work with their accessories.

The Main Section with Mixing Consoles

Published February 23rd, 2026 by Will Fraser

The main controls of the Main section which deal with your final mix output. Transcript ***Insert Script Here***

Acendo Core Base Profile Explained

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: Ascend Core Overview: When using the Acendo Core you may notice that changes to application settings, application updates, and files stored in user directories are removed when you exit a guest user session. This is due to the session data purge mechanic of Acendo Core that resets the guest user profile back to preconfigured snap

Creating a New Configuration on the P3 System Controller

Published March 5th, 2026 by Will Fraser

How to create a new configuration on the P3 system controller.

Using context.run in MUSE Python Code

Published January 12th, 2026 by Will Fraser

Question: What does the context.run(globals()) command do in my Python code? Answer: The context.run(globals()) command should only be run at the end of a top-level script on your MUSE controller. The purpose of the command is to keep your script alive by creating a no-op loop keeping the Mojo enviornment avaiable for other processes. In additi

Viper Input Output Connections and Firmware Updates

Published January 16th, 2026 by Will Fraser

Question: Can a firmware upload to a Viper be done with I/O connection to the head removed (from either the CAN bus PCB or from the main board connector 12)? Answer: Yes, this method should be used when converting a device to different model.

Upgrading N8000 Series Devices

Published January 9th, 2026 by Will Fraser

Question: How do you upgrade the OS on an N8000 device? Answer: Download and install the latest version of N-Able and add the file to the 'Update bin/ver Path' directory, then use the Firmware Updater option from the Tools menu.

Connecting to a System & Starting P3 System Controller

Published March 5th, 2026 by Will Fraser

An overview of the P3 capabilities and demonstrates how to deploy a P3 system controller.

Using Advanced Feedback Suppression with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 28: Advanced Feedback Supression In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP proc

Restablecer la configuración de red para una mezcladora Ui de Soundcraft

Published January 15th, 2026 by Will Fraser

Pregunta: ¿Cómo restablecer la configuración de red a su configuración original? Respuesta: Apague la unidad usando el interruptor de encendido/apagado. Mientras la unidad está apagada, mantenga presionado el botón de reinicio que se encuentra en un costado. Este botón está localizado dentro de un pequeño orificio del tamaño de un bolígr

Encoder and Live Streaming with the N3132: Part 2

Published February 24th, 2026 by Will Fraser

Learn how to set up an N3132 (H.264) encoder interface, and streaming service (YouTube Live, and Vimeo). Using N-ABLE Software, this video shows you... Transcript ***Insert Script Here***

Copy & Paste With the Si Performer

Published February 23rd, 2026 by Will Fraser

Chapter 6: Basic Copy and Paste Transcript ***Insert Script Here***

568-How to Round Positive Floating-Point Numbers in Netlinx

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: How do I Round Positive Floating-Point Numbers in Netlinx? Answer: Here's a simple function to round any positive floating-point number to the nearest whole number. DEFINE_FUNCTION Integer Round (Float fInput) { Return TYPE_CAST (fInput + 0.5); } It works by taking advantage of the characteristics of NetLinx 'TYP

Loudspeaker System Design for Airports with Nick Screen - Webinar

Published March 3rd, 2026 by Will Fraser

Led by Nick Screen, leader of HARMAN’s Global Sports and Transportation Business Development Team, this webinar describes suitable JBL loudspeaker solutions for airports as well as design considerations such as zoning.

Mini Stagebox and Behringer P2 Headphone Amp

Published January 15th, 2026 by Will Fraser

Question: Why does my P2 work on mixer outs but not also on my Mini Stagebox?. My P2 headphone amp will work connected to a mixer but not when it is connected to a Mini Stagebox. Answer: The switch inside P2 MUST be set to Mono. The switch is set in Stereo mode (default), the P2 uses the XLR as a stereo connection. This is meant to be connected

Output Devices with RPM

Published March 2nd, 2026 by Will Fraser

How to define output devices in your Project.

Configuring the 676 Tube Mic Preamp

Published March 3rd, 2026 by Will Fraser

The suggested method for setting up gain structure on a dbx 676 Tube Microphone Preamp Channel Strip.

Finding the IP Address of a DVX Unit

Published February 24th, 2026 by Will Fraser

Brand: AMX Models: DVX-2100HD DVX-2110HD DVX-2150HD DVX-2155HD DVX-2210HD DVX-2250HD DVX-2255HD DVX-3150HD DVX-3155HD DVX-3156HD DVX-3250HD DVX-3255HD DVX-3256HD Question: How do I find the IP address of a DVX? Answer: From the front panel: Press the STATUS button Press the UP or DOWN button repeatedly until you get to the IP address. You can

Using the Mid Router with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 29: Mid Router In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capabilitie

Getting to Know the Ui12 & Ui16 Digital Mixers

Published February 24th, 2026 by Will Fraser

An introduction of the UI series remote-controlled digital mixers. Sean introduces the Ui console from Soundcraft, a small stagebox-format digital mixer that packs a punch with DBX AFS, Digitech amp modelling, and tons more! Transcript ***Insert Script Here***

Digital Audio Conversion: Go Digital with Al Crain

Published February 24th, 2026 by Will Fraser

Led by HARMAN Technical Trainer, Al Crain—who has over 20 years of experience in the AV industry—this webinar describes how and why audio is converted from analog to digital as well as from digital back to analog. Learn more about the HARMAN Live Workshop Series and register for an upcoming session: AMX Learning Sessions Transcript ***Insert Script

Overview of Encoders & Decoders

Published February 24th, 2026 by Will Fraser

Where to download the N-Able software, and discussions on the various series of encoders and decoders. Transcript ***Insert Script Here***

Front Panel Control Options for the Enova DVX

Published February 25th, 2026 by Will Fraser

The options available when controlling a DVX from the front control panel.

Cisco 3850 Catalyst Config

Published February 3rd, 2026 by Will Fraser

Brand: Cisco Models: 3850 Catalyst Cisco 3850 Catalyst Sample Network Switch Configuration: Release Notes: Feel free to make the appropriate changes to fit your port count and network environment. ! ! Last configuration change at 17:02:39 UTC Mon Mar 9 2020 ! version 16.6 no service pad service timestamps debug datetime msec service timestamps lo

Using Arrays to Create Multiple Watches

Published February 19th, 2026 by Will Fraser

Brand: AMX Models: MUSE Overview: The below code utilizes arrays to create multiple sets of watch events without having to create a separate watch for each button. Example Code: Important! It is important to remember that creating a watch for something that does not exist in the Descriptor file will cause an exception in the program that will caus

JBL Professional Installed Audio System Design for Small Retail Spaces

Published March 4th, 2026 by Will Fraser

In this short video, we’ll explore a sample design for small retail spaces that utilizes AKG microphones, JBL Commercial amplification and a variety of JBL Control Contractor speakers. Learn more about this solution and explore helpful resources to assist with your installed audio project at: jblpro.com/AmpUp2021.

How do I name inputs and outputs on DVX4K and DGXx00 units?

Published March 9th, 2026 by Will Fraser

Brand: AMX Models: Enova DVX Enova DGX Question: How do I name inputs and outputs on a DVX4K or DGXx00 unit? Answer: Browse to the units web interface using any browser. If it asks for a login the defaults are administrator/password. Go to the Switcher / Configuration page On the left click on the input or output you want to name On the right

Using a Notepad Power Supply with the Ui12

Published January 28th, 2026 by Will Fraser

Brand: Soundcraft Models: Notepad-5 Notepad-8FX Notepad-12FX Question: Do the Notepad mixers and the Ui12 have the same external power supply? Answer: No. All Notepad mixers have the same external, 18V, 1.3A mid-lead power supply. Although the Ui12 also has an external, 18V, 1.3A mid-lead power supply, it is not the same. The Ui power supply

Troubleshooting Series 3 Speakers

Published March 3rd, 2026 by Will Fraser

Look at an issue that can somtimes be the wrong cable and wiring issue and not that of the speakers. Use this to help you trouble shoot an issue..

CISCO SG500-48 Switch Configurations

Published February 3rd, 2026 by Will Fraser

Brand: Cisco Models: SG500-48 Cisco SG500-48 Sample Network Switch Configuration: Release Notes: Feel free to make the appropriate changes to fit your port count and network environment. port jumbo-frame bridge multicast filtering vlan database default-vlan vlan 999 exit vlan database vlan 1 exit voice vlan oui-table add 0001e3 Siemens_AG_pho

Using a Vi Stagebox with a Vi5000/7000 Running at 96kHz

Published January 14th, 2026 by Will Fraser

Question: Can I use the standard Vi Stagebox with my Vi5000/7000 and still operate at 96kHz? Answer: Yes, the standard Vi Stagebox is required to operate at 64ch/96kHz.

History of Live Sound with Andy Coules: Part 1 - Webinar

Published March 3rd, 2026 by Will Fraser

Led by Sound Engineer, Andy Coules, who tours the world with various acts in a wide range of musical genres, this webinar covers the 90-year period from the invention of the microphone to the first stadium concert, including key developments and visionary innovators that paved the way to the modern sound system.

AUDIO ARCHITECT 2.45.0 - Installer

Published January 23rd, 2026 by Will Fraser

Installer for Audio Architect 2.45.0 Download Audio Architect installer HERE. HiQnet Audio Architect™ Release Notes New in HiQnet Audio Architect version 2.45.0: Main Application Added support for TLS authentication for email notification Added support for scheduler to trigger events even if it is not started Fixed Title Bars for Default Control Pan

Interface Customization for the Enzo

Published February 25th, 2026 by Will Fraser

How to customize the user interface settings. Transcript ***Insert Script Here***

Powering Multiple Fixtures in a Chain

Published January 16th, 2026 by Will Fraser

Question: Can I power multiple fixtures in a chain? Answer: Some Martin fixtures allow power to be relayed to another device via the “Mains out" throughput socket. This allows multiple fixtures to be daisy-chained together. Always consult your user manual before chaining multiple fixtures together.

SOUNDWEB LONDON Creating Custom Event Log Entries

Published January 26th, 2026 by Will Fraser

Brand: BSS Audio Models: Soundweb London BLU-50 BLU-80* BLU-32* BLU-100 BLU-800* BLU-320* BLU-101 BLU-160 BLU-120 BLU-102 BLU-805* BLU-325* BLU-103 BLU-806 BLU-326 Overview: Custom entries allow the DSP to log customized events that can be used in troubleshooting issues. This is done using the Logic End object. Example: In this example, we will us

One-Click Teams with the Acendo Core

Published February 24th, 2026 by Will Fraser

How to setup and use Microsoft Teams for Acendo Core. Transcript ***Insert Script Here***

No se puede instalar el software ZonePRO GUI Designer

Published December 29th, 2025 by Will Fraser

Pregunta: ¿Por qué mi instalación de ZonePRO GUI Designer sigue fallando en Windows 10/11? Respuesta: Se requiere Microsoft .NET Framework 3.5 para que su computadora con Windows pueda instalar el software ZonePRO GUI Designer. Esta versión de Framework ya no está activa en las computadoras más nuevas. Siga los pasos a continuación para resolve

Programming with ZonePRO Designer: Part 3

Published March 3rd, 2026 by Will Fraser

This video covers the creation of scenes, and provides an overview of input processing and the output router. Go To Beginning Go To Previous Go To Next

DXLINK 4K60 RX and TX 1_6_5 firmware files

Published March 19th, 2026 by Will Fraser

Brands: AMX Models: Product Name: DXLINK Downloads: Version: v1.6.5Release Date: 11/12/2020Download Link: 4K60_TX_RX_firmware_1.6.5.zip Information: This article contains one zip (4K60 TX_RX firmware 1.6.5.zip) which contains two kits: one for the 4K60 Transmitter and one for the 4K60 Receiver. Note: The firmware version for both the 4K60 TX &a

Mixing Tips From Clubs to Stadiums With Vincent Casamatta

Published March 9th, 2026 by Will Fraser

Led by mixing experts, Vincent Casamatta and Jay Rigby, this webinar shows you how to craft a mix that will sound great through any size PA and in any type of venue. With a combined 33 years of mixing experience, Casamatta and Rigby have mixed front of house for Prince, Maroon 5 and Halsey and Queens of the Stone Age, My Chemical Romance and The

Digital Signage with SchoolView

Published February 27th, 2026 by Will Fraser

How to manage digital signage in your system.

Signature Series Mixer USB PC Interface Not Full Duplex

Published January 15th, 2026 by Will Fraser

Question: Why does the Signature Series mixer USB PC interface play or record audio, but not both at the same time? Answer: To resolve this issue, remove the current Windows driver and install the Windows Notepad driver. The Windows driver can be found here: https://www.soundcraft.com/en-US/softwares/notepad-firmware-and-control-panel-setup-wind

The Quality of Light With Brad Schiller

Published March 4th, 2026 by Will Fraser

A good understanding of standardized lighting measurements—color rendering, color spectrum and color temperature—is important when choosing a lighting fixture. Led by Martin Professional Business Development Manager, Brad Schiller, this webinar covers the pros and cons of various metrics and how to properly evaluate products.

How to Use Telnet in Microsoft Windows Vista or Higher

Published February 6th, 2026 by Will Fraser

Brand: Microsoft Models: Windows Symptom: When trying to access telnet, from Start/Run or Command Prompt, an error occurs stating telnet is not a valid command. Cause: By default, Vista doesn't install the Telnet client. The client is for text-based communication with remote systems. You can install it by following the steps below. Resolution: Cli

Introduction to the ERA 300 Profile

Published March 6th, 2026 by Will Fraser

An overview of the ERA 300 Profile.

Want to Separate Your Subwoofer From the LR Mix?

Published January 26th, 2026 by Will Fraser

How to Setup and Operate Aux Fed Subwoofers In Sound Systems This guide will walk you through setup and operation of Aux Fed Subwoofers in sound systems, and go over pros and cons of their usage. Pros and Cons of Aux Fed Subwoofers in Sound Systems For many years, sound engineers have used Aux Fed Subwoofers in their systems. By only sending instr

Pros and Cons of a Lighting Design Educational Program With Nina Agelvis

Published March 4th, 2026 by Will Fraser

Led by Lighting Designer, Nina Agelvis, this webinar explores the pros and cons of educational lighting design programs from the perspective of a current lighting design student, providing valuable feedback for professors to improve their courses.

Architectural Lighting Products and Lighting Techniques with Annie Dafni

Published March 4th, 2026 by Will Fraser

Lighting is the fourth dimension of architecture. Led by architectural lighting expert and HARMAN Application Engineer, Annie Dafni, this webinar explores Martin’s architectural lighting portfolio and describes the techniques of facade lighting with a demo model.

How to Replace and Adjust the Lamp in the MAC Viper Profile

Published March 6th, 2026 by Will Fraser

How to replace and adjust the lamp in the MAC Viper Profile.

ViSi Listen Android Installer file

Published January 20th, 2026 by Will Fraser

Question: ViSi Listen V1.3 (.apk) installer file for Android devices. Answer: If the ViSi Listen app is currently unavailable in Play Store and the Soundcraft website, you can use this installer file until we get it working on Play Store again.

Calculating Big File Checksums and the 16000 Byte String Expression Limit

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: Occasionally a NetLinx Programmer may have to work with a CHAR array of 16000 bytes or longer. Most commonly this is the result of a FILE_READ(), or maybe from a CREATE_BUFFER via web scraper or virtual device code. If the NetLinx Programmer puts double-quotes "" around the array, he will find the array has been

SVSi 8307 Firmware for 7in N-Touch Touch Panel

Published February 13th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N8307 SKU / FG #: [List SKU / FG#'s here] Downloads: Version: v1.23.50Release Date: 05/18/2017Download Link: 7in_Touch_Panel.zip Information: Panel Builder updated to v1.23.50 Bug fix to TCP listener service Known Issues: Sub-panels are currently beta. Caution is recommended when using them in production systems

Using the Graphic EQ With the Vi Series

Published February 24th, 2026 by Will Fraser

The 30-band graphic EQ of the Vi Series consoles. Transcript ***Insert Script Here***

Setting Controller IP via Code

Published March 2nd, 2026 by Will Fraser

Brand: AMX Models: NI-Series Controllers NX-Series Controllers Overview: Below is an example of code that if implemented into your running program will allow you to set the IP address of the processor after first load of the program. This alongside the file read command could also allow you to set the IP from a text or csv file loaded to the process

Channel Naming with the Vi Series

Published February 24th, 2026 by Will Fraser

How to name input and output channels on the Vi Series consoles. Transcript ***Insert Script Here***

Setting up Mixed P3+DMX Control of a VDO Sceptron

Published March 5th, 2026 by Will Fraser

Setting up mixed P3+DMX control of a VDO Sceptron.

Design Mode With JBL Performance | Part 2

Published March 4th, 2026 by Will Fraser

This continues building on the skills learned in the Design Mode Part 1 video and will introduce users to the System Views dropdown. Viewers will learn to set device HControl IDs, choose speaker presets and be introduced to the mute matrix view.

Adding Functions to Modules Using PASSTHRU Mode

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: NI-Series Controllers NX-Series Controllers Overview: Many AMX developed modules supply a mechanism to allow additional device features to be added to software using the module. This is the PASSTHRU command, which allows protocol strings to be passed through the module. Commands to the device: The device-specific protocol must

Changes to Intonato Settings Not Stored After Reboot

Published January 14th, 2026 by Will Fraser

Question: Why are the changes I made to my Intonato settings not being stored after rebooting the unit? Answer: If changes made to settings of the Intonato24 are not maintained following a power cycle, there may be an issue with the main database files. Do not Factory Reset- this will not address the issue! To test, try saving a new Device

RPM Loader with RPM

Published March 2nd, 2026 by Will Fraser

How to download the RPM project, connect and transfer to the AMX Controller, and finally configure your devices.

N2410 SVSI Hotfix firmware Updater

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N2410 Windowing Processor SKU / FG #: FGN2410 Downloads: Version: v2.2.42Release Date: 9/20/2022Download Link: N2410Update_2022-09-20_v2.2.42.zip Previous Release: N2410Update_2022-01-13_v2.2.25.zip Information: Fixed in this release: Fixed issue with no multicast audio. Revision History: Version 6/28/2022

Deploying a Dynamic Networked AV System with SVSI

Published February 26th, 2026 by Will Fraser

Deploying a dynamic Network AV system with SVSi endpoints and NetLinx control. SVSi configuration and NetLinx coding are covered in detail.

Capabilities of N-Act

Published February 25th, 2026 by Will Fraser

The various features of the N-Act software.

Using Compression with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 25: Compressor In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capabil

Sending Signals to Auxes & Groups With the Vi Series

Published February 24th, 2026 by Will Fraser

How to send signals to auxiliaries and groups using the Vi Series consoles. Transcript ***Insert Script Here***

DSi2.0 will not Boot with Dolby AES Clock

Published December 1st, 2025 by Will Fraser

Brands: Crown, JBL Models: SA4,SA4-D,MA4,MA4-D,LA4,LA4-D DSi 2.0 - Issues addressed in firmware v1.1.13.1 Problem Description This release addresses a bootup issue that is encountered under the following circumstances. All of the below statements have to be true to replicate the issue. 1. DSi 2.0 Amplifiers are connected via Analog Inputs to Dol

Updating Software With the Vi Series

Published February 23rd, 2026 by Will Fraser

A video series walking the user through the features that have been implemented in the last 18 months and how to use them within the Vi Series consoles. This video walks you through how to update the software on the Vi Series consoles. Transcript ***Insert Script Here***

From Idea to Output- The Development Process of a Moving Light With Brad Schiller

Published March 4th, 2026 by Will Fraser

New lighting fixtures don’t just magically appear on the market. Led by Martin Professional Business Development Manager, this webinar describes how new lights are developed, including the product development cycle and how an idea transforms into a fixture in a lighting rig.

N1115 SVSI Hotfix Firmware Updater

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N1115 Video Encoder/Decoder SKU / FG #: FGN1115-WP-WH (NMX-ENC-N1115-WP) Downloads: Version: v1.15.85Release Date: 02/18/2025Download Link: N1115_Updater_2025-02-18-v1.15.85.zip Previous Release: N1115_Updater_2023-05-17-v1.15.67.zip Information: New in this release: Reconstructed SAP packet to allow for Vl

When Good Shows Go Bad With John Featherstone

Published March 4th, 2026 by Will Fraser

In this webinar, lighting expert, John Featherstone—who has worked with Virgin Galactic, John Legend, the NBA, Electronic Arts and many more high-profile clients—shares his philosophy on delivering winning projects, including strategies for overcoming things that go wrong and ensuring all parties feel acknowledged.

Monitor Training for the Vi1000

Published February 24th, 2026 by Will Fraser

Led by expert Monitor and Recording Engineer, Gabriel Le Roux, this webinar describes how to effectively set up and utilize the monitor section, solo options, input priority and talkback features of Soundcraft Vi Series consoles. Learn more about the HARMAN Live Workshop Series and register for an upcoming session: Soundcraft Learning Sessions Tr

Background Music with SchoolView

Published February 27th, 2026 by Will Fraser

How to set up and manage background music events.

Getting to Know RMS & RPM

Published February 25th, 2026 by Will Fraser

The specifications and applications for AMX RPM and AMX RMS. Transcript ***Insert Script Here***

Summary Tab with RPM

Published March 2nd, 2026 by Will Fraser

This video explains the summary review in RPM for your Project and how to generate and download your project files.

Sort Zone List Tab with SchoolView Configuration Tool

Published February 26th, 2026 by Will Fraser

Walking through the Sort Zone List tab.

G5 MD-MT Touchpanel Hotfix Firmware

Published February 12th, 2026 by Will Fraser

Brands: AMX Models: Product Name: Modero G5 Panel Modero X G5 Panels SKU / FG #: FG5969-35 FG5969-47 FG5969-49BL FG5969-53 FG5969-55BL FG5968-35 FG5968-36 FG5968-37 FG5968-41 FG5968-42 FG5968-43 FG5968-47 FG5968-48 FG5968-49 FG5968-53 FG5968-54 FG5968-55 FG5968-55W FG5968-56 FG5968-57 FG5968-77 FG5968-78 FG5968-79 FG5968-80 FG5968-81 Downloads: Ver

Netlinx Buffers and Threshold Settings

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: The following diagnostic message is sent by the NetLinx master: Interpreter Pended because xxx messages backlogged. Last pend was for yyy ms / max zzz messages backlogged where xxx, yyy, and zzz are replaced by numeric values. Causes: The NetLinx operating system runs as a series of program threads. These t

Mixing the Show with Brad Divens

Published February 24th, 2026 by Will Fraser

There are many factors involved in creating a great live mix. In Part 2 of this two-part series, expert FOH engineer, Brad Divens—who has worked with countless major acts such as Enrique Iglesias, Linkin Park and Mötley Crüe—deconstructs a real mix and describes elements of his process, parallel compression, mix bus processing and more. Learn mor

Show Mode With JBL Performance

Published March 4th, 2026 by Will Fraser

This video introduces users to Show Mode within Performance. Viewers will learn to use the various System Views within the mode to monitor the live status of an audio system during a performance.

Product Overview BLU-8v2

Published January 13th, 2026 by Will Fraser

Question: What is the BLU-8v2? Answer: The BLU-8v2 is a HiQnet-compatible programmable zone controller that manages audio across one, four, or eight zones with multiple operation modes. It features a user-friendly control surface with visual feedback, making it accessible to non-technical users.

Configuring Suspended Arrays With Line Array Calculator 3

Published March 4th, 2026 by Will Fraser

Line Array Calculator (LAC) is a simulation software intended for the design and prediction of JBL VTX and SRX900 Line Array systems and their acoustical performance. In addition, you can also use the software with flown and ground stacked JBL VTX and SRX900 Subwoofer Arrays. Beyond just acoustical prediction, you can use Line Array Calculator for

Demonstration of the Acendo Core

Published February 24th, 2026 by Will Fraser

Demonstrating the Acendo Core and its capabilities. Transcript ***Insert Script Here***

Audio Inputs & Outputs with ZonePRO Designer

Published February 20th, 2026 by Will Fraser

Part 10: Audio Inputs & Outputs In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its D

DIP Switches with DXLink

Published February 25th, 2026 by Will Fraser

How to use the DIP switches on the DXLink transmitters and receivers. Transcript ***Insert Script Here***

Adding Feedback With Panel Builder

Published February 25th, 2026 by Will Fraser

How to add feedback with button scripts to your panel in Panel Builder. Transcript ***Insert Script Here***

Overview of Vistonics With the Vi Series

Published February 23rd, 2026 by Will Fraser

The Vistonics system on Vi Series consoles. Transcript ***Insert Script Here***

What is Phantom Power ?

Published February 23rd, 2026 by Will Fraser

What phantom power is, and why you need it? Transcript ***Insert Script Here***

Vi1 Vistonics Encoder Knob Part Numbers

Published January 15th, 2026 by Will Fraser

Question: What are the part numbers of the Vistonics encoder knob used on the Vi1 console? Answer: The Vi1 Vistonics encoder knob consists of two parts: Body: A947.047003 – VST Knob, Cap: A947.047004 – VST Cap. Both parts are used only on the Vi1 console, in the Vistonics section.

Connections With Mixers

Published February 23rd, 2026 by Will Fraser

Here we deal with connections to your mixer. Transcript ***Insert Script Here***

RS232 and Touchpanel Queuing modules

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: NetLinx G4 Panels G5 Panels NI-Series Controllers NX-Series Controllers Question: Where can I find an example of queuing messages to a panel? Answer: In the attached file, 903-DL1-RS232 Queueing.zip, there are examples of queuing up messages via code and then emptying them out of the queue at a specific time interval. There is

Configuring for Point-to-Point Applications with DXLink

Published February 25th, 2026 by Will Fraser

How to setup a stand-alone DXLink transmitter and receiver in Extender Mode. Transcript ***Insert Script Here***

Setting the Mix

Published February 23rd, 2026 by Will Fraser

How to correctly set levels in your live mix. Transcript ***Insert Script Here***

Signature Series DNA

Published February 23rd, 2026 by Will Fraser

The Soundcraft team sits down with us to talk about Soundcraft's history and the new Signature Series analogue mixing consoles' place within it. Featuring analogue circuits from legendary Soundcraft mixing consoles like the Ghost, Sapphyre, and GB series, the Signature Series is packed with Soundcraft heritage and know-how. And with exciting new f

CTS8200 Replacement

Published January 13th, 2026 by Will Fraser

Question: I need to replace a CTS8200 but it has been discontinued and is no longer being repaired. What is the best replacement? Answer: The Crown DCI 8x300 Series.

Using Ambient Noise Compensation with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 34: Ambient Noise Compensation In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP pro

Varia Peripheral Management

Published January 12th, 2026 by Will Fraser

Question: Can you disable the Camera, Microphone, and NFC on a Varia panel if it ships with those components? Answer: Yes, in setup of the panel under Advanced Settings and Security there is a Peripheral Management dropdown. In this area you can individually disable each component.

RMS License FAQ

Published January 9th, 2026 by Will Fraser

Question: Do I need to purchase a new RMS License when upgrading from a previous version? Answer: If you are upgrading from a previous version of RMS Enterprise (v4.x.x), the existing license will remain valid, so no new license purchase is necessary. If you are upgrading from RMS v3.3.x, a new license will need to be purchased.

Basic Communications with Networked AV Commissioning

Published February 25th, 2026 by Will Fraser

Using the N2135A series encoder and decoder to explain basic networked AV cabling connections. Transcript ***Insert Script Here***

136-Axcent3 Baud Timeout

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Axcent3 Question: I get "Baud Timeout" when doing Axcent3 diagnostics in the terminal emulator. What can be done to stop this? Answer: The Axcent 3 defaults to an "AutoBaud" mode which sets the master port communications to the data rate that is used by the attached PC. If the PC stops communicating, the unit starts searching

Overview of Martin ERA Series With Ben Payne

Published March 4th, 2026 by Will Fraser

Get to know the Martin ERA Series. Led by Ben Payne, HARMAN Business Development Manager of Live Lighting for the EMEA region, this webinar describes how ERA Performance fixtures—400, 600 and 800—can be a perfect fit for your next show or event and how to make the best use of their features in a live environment.

Using the Isolate Feature With the Vi Series

Published February 23rd, 2026 by Will Fraser

The isolate feature of the Vi Series consoles. Transcript ***Insert Script Here***

AMX Collaboration Solution

Published February 25th, 2026 by Will Fraser

The Acendo line of products for collaboration, and discussion on the Enzo and Sereno products. Transcript ***Insert Script Here***

Tips & Tricks with RPM: Part 2

Published March 2nd, 2026 by Will Fraser

This video provides additional advanced tips and tricks in RPM.

Bell & PA Summary with SchoolView

Published February 27th, 2026 by Will Fraser

A quick summary of all the various areas demonstrated in the other videos.

MAC AURA XIP Battery

Published January 15th, 2026 by Will Fraser

Question: Is the battery in the MAC AURA XIP rechargeable? Answer: No, the battery mounted in the base of the MAC AURA XIP is not rechargeable. If the battery is replaced with a rechargeable battery, the fixture is not able to charge this.

Settings with SchoolView

Published February 26th, 2026 by Will Fraser

How to adjust the various functions in the system settings.

Record to your iPad with the Lexicon Omega

Published February 20th, 2026 by Will Fraser

On the heels of the launch of Apple's iPad2 and GarageBand® for iPad, HARMAN's Lexicon has announced the Omega Desktop Recording Interface's capability for digital streaming and recording to Apple's iPad. Lexicon's Omega allows musicians to record directly with any audio recording app, including the newly released GarageBand. The high-quality a

How to Program a Show for a Festival Rig With Lauren Sego

Published March 5th, 2026 by Will Fraser

This webinar, led by Lighting Designer and Programmer, Lauren Sego, who has worked with artists such Janelle Monáe, Tegan and Sara, and Rebelution, covers how to set up a show file for a festival rig, choose fixtures, organize and use presets effectively, program during changeovers and much more.

Disabling Security on NX Controllers

Published January 5th, 2026 by Will Fraser

Question: How do you turn off/disable security on an NX controller? Answer: Sometimes it is necessary to disable the security on server ports on an NX controller. When upgrading from 1.6.x to 1.8.x or greater, you must disable the authentication on server ports before doing the upgrade. To disable authentication on server ports: Login to the co

How to Connect the Gateway with CloudworX Manager

Published February 24th, 2026 by Will Fraser

An overview for connecting the CloudworX Gateway. Transcript ***Insert Script Here***

Introduction to the Exterior Projection Family

Published March 6th, 2026 by Will Fraser

An overview of the Exterior Projection product family.

Getting to Know the Modero Touch Panel

Published February 25th, 2026 by Will Fraser

An overview of the new Modero G5 Touch Panel Series including, size, feature, and mounting changes.

Input Processing with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 21: Input Processing In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processin

Martin Learning Sessions: Lighting Design for Club Level Touring

Published March 5th, 2026 by Will Fraser

Led by Touring Concert Lighting Designer, Eric Price—whose current clients include Taking Back Sunday, Motion City Soundtrack, Bayside and Skinny Puppy—this webinar focuses on how to design and deploy a lighting package capable of servicing different-sized venues on tour. Topics include preparation, programming, transport, writing advance noti

N2x21 Svsi Firmware Updater

Published February 19th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N2121 Encoder N2221 Decoder Downloads: Version: v1.2.3cRelease Date: 03/24/2016Download Link: N2000_Updater_2015-06-12_v1.2.3c.zip Information: Changes in this release: Various bug fixes 1400x1050 scaling mode added Revision History: Version 6/12/2015 (1/27/2016) – V1.2.3b Various bug fixes: Disabled SSH in preUpdat

Implementing the BSS Gateway Module with Duet Modules

Published February 27th, 2026 by Will Fraser

The BSS Gateway Module and how to implement channels and levels. Understanding BSS Audio Architect software is a must when using this video.

Image Management Tab with SchoolView Configuration Tool

Published February 27th, 2026 by Will Fraser

Walking through the Image Management tab.

JBL Professional Installed Audio System Design for Country Clubs

Published March 4th, 2026 by Will Fraser

In this short video, we’ll explore a sample design for a country club audio system that utilizes BSS management and control and a variety of JBL Control Contractor speakers and Crown amplifiers. Learn more about this solution and explore helpful resources to assist with your installed audio project at jblpro.com/AmpUp2021.

Patching Inputs Using the Vi Series

Published February 24th, 2026 by Will Fraser

Input patching using the Vi Series Consoles. Transcript ***Insert Script Here***

AMX Axcent 2 Hardware Basics

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Axcent3 Cables: Programming Cables Modem Cable AXlink LED on Axcent 3: Off (dark) - Unit has no power or is not functional. One blink per second - All devices reporting as programmed. Two blinks / second - One or more devices missing or addressed wrong. 3 blinks / second - Unstable Axlink bus (check wiring). On solid - No program

Wireless Microphone Monitors With Models for the Vi Series

Published February 23rd, 2026 by Will Fraser

A video series walking the user through the features that have been implemented in the last 18 months and how to use them within the Vi Series consoles. This video shows how battery, RF and Signal levels from supported AKG, Sennheiser and Shure wireless mics can be displayed directly on the channel strip. Transcript ***Insert Script Here***

Where to Find Martin Firmware Updates

Published January 16th, 2026 by Will Fraser

Question: Where can I find firmware updates for my fixture? Answer: Firmware updates can be found on our Martin Companion software. It is free to download on the Martin website and is compatible with all Martin light fixture ranges including MAC, ERA, ELP, RUSH & Exterior.

SVSI N2600 series firmware update

Published January 12th, 2026 by Will Fraser

Question: What are the best practices when updating N26x2S firmware from v1.9.x to v2.0.1. Also N26x5D wallplates firmware from v1.5.x to v2.0.0? Answer: Close any instances of Dante Controller. Wait 10 minutes. Use N-able Firmware Updater to update firmware. Updated firmware can be found here: https://help.harmanpro.com/n-series-n26x5-video-en

Channel Line Up Tab with SchoolView Configuration Tool

Published February 27th, 2026 by Will Fraser

Walking through the Channel Line Up tab.

Telnet Example Application Note

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: This example shows the basic concepts of IP Communications. Specifically, the example creates an IP Client socket and connect to the NetLinx master using the Telnet protocol. The example issues a "GET IP" command which retrieves all the IP settings from the NetLinx master. Most of these settings are availab

Fundamentals of Lighting Design for Concerts With Craig Rutherford

Published March 4th, 2026 by Will Fraser

Where do you start when tasked with developing a lighting design? What makes a design memorable and interesting? Led by expert lighting designer, Craig Rutherford, this webinar explores the fundamentals of visual design with a focus on lighting concerts and developing a coherent style.

AUDIO ARCHITECT 1.20.2 - Installer

Published January 21st, 2026 by Will Fraser

Installation files for Audio Architect 1.20.2 HiQnet Audio Architect™ Download: Download the Audio Architect 1.20.2 installer HERE. Release Notes New in HiQnet Audio Architect version 1.20.2:Third-party control enhancements:Object IDs in the Venue Explorer and Third-party Controller mode can be displayed in hexadecimal, decimal, numeric, or octals

Martin P3: Ask the Experts With Wouter Verlinden and Bjoern Stolt

Published March 4th, 2026 by Will Fraser

In this special Q&A webinar, Martin Product Manager, Wouter Verlinden, and Martin Product Specialist, Bjoern Stolt, answer questions and provide insight on the Martin P3 System Controller platform, including new features coming in version 5.2.0.

Digital Mixing Tip – Hit Channel Select Before Every Adjustment

Published January 15th, 2026 by Will Fraser

Question: How can I prevent adjusting the wrong channel by mistake?Sometimes, you may be adjusting the wrong channel because the wrong channel is selected. How can this be avoided Answer: As a rule of habit, hit Select on the channel or output every time you are about to make adjustments. Even if it is a channel you were just working on earlie

Advanced Training for the Vi1000

Published February 24th, 2026 by Will Fraser

Led by expert Monitor and Recording Engineer, Gabriel Le Roux, this webinar describes advanced features of Soundcraft Vi Series consoles and how they improve workflow, speed and the overall mixing experience. Learn more about the HARMAN Live Workshop Series and register for an upcoming session: Soundcraft Learning Sessions Transcript ***Insert S

Saving & Opening Files with ZonePRO Designer

Published March 10th, 2026 by Will Fraser

In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capabilities and how to use them.

DMS100 & DMS300 Operation & Microphone Compatibility

Published January 27th, 2026 by Will Fraser

Brand: AKG Models: DMS100 DMS300 Overview: DMS100/DMS300 systems are designed for use in small/mid-size venues. Applications include: Live Sound – for vocal and instrumental musicians Presentations – for educational/vocational presenters, instructors and trainers Meeting Spaces – for small/mid-size corporate/business users in need of private, secu

List of Included Accessories

Published January 16th, 2026 by Will Fraser

Question: How do I know what accessories come with my fixture? Answer: You can find the included accessories in the user manual or on the product page on the Martin.com website.

Martin Exterior Projection Pro Compact Outdoor Configurable Image Projector | Product Overview

Published March 6th, 2026 by Will Fraser

This in-depth product overview showcases the Martin Exterior Projection Pro Compact Outdoor Configurable Image Projector. Engineered for harsh conditions and creativity, its configurable concept, compact design, and smart features elevate outdoor lighting to extraordinary heights. Learn more at Martin Exterior Projection Pro product page . We in

Going Online Automatically With Audio Architect

Published January 23rd, 2026 by Will Fraser

Introduction: Soundweb London devices can be controlled with any combination of wall controllers, GPIO, third party controllers, iOS apps, and Audio Architect control panels. Audio Architect control panels include: default control panels, device panels, room panels, and custom panels. Audio Architect control panels can only be operated “live" when

RMS Fails to load after 4.7 Upgrade

Published February 2nd, 2026 by Will Fraser

Brand: AMX Models: Resource Management Suite [RMS] Question: Why does RMS Fail to load after 4.7 Upgrade? Answer: RMS 4.7 Upgrade Failure Due to a change in Tomcat, an issue has been discovered when performing the upgrade process from previous versions of RMS to RMS 4.7. When the issue occurs, the Tomcat service will start, but the RMS webpage

Using the Limiter with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 33: Limiter In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capabilitie

Using a Compact Stagebox with a Vi5000/7000 Running at 96kHz

Published January 14th, 2026 by Will Fraser

Question: Can I use the Compact Stagebox (CSB) with my Vi5000/7000 and still operate at 96kHz? Answer: No, the Compact Stagebox cannot operate at 96kHz, only 48kHz is supported.

Blu-Link channel mapping of the Active Breakout Box

Published January 14th, 2026 by Will Fraser

Question: What is the BLU link channel mapping for the Connections on the Active Breakout Box? Answer:

Setting Output Polarity with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 36: Output Polarity In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing

Setting up a Basic Mix

Published February 23rd, 2026 by Will Fraser

How to set up a basic live mix for your band. Transcript ***Insert Script Here***

Vistonics II User Interface With the Vi Series

Published February 24th, 2026 by Will Fraser

The Vistonics interface on the Vi Series consoles. Transcript ***Insert Script Here***

Getting to Know PanelBuilder

Published February 25th, 2026 by Will Fraser

An introduction to the Panel Builder software.

How to setup and use Zoom with Acendo Core

Published January 9th, 2026 by Will Fraser

Overview: The AcendoCore provides a feature through which a web conference can be initiated using the Zoom meeting tool from Zoom. Prerequisites The user must procure a license from Zoom. The user is required to provide/input UserName/SDK Key/SDK Secret and Vanity URL after purchasing license from Zoom. Limitations The Zoom feature uses Office365

4K Fiber Endpoints Compatibility with 2K Boards

Published December 19th, 2025 by Will Fraser

Question: Are 4K Fiber transmitters and receivers compatible with the previous 2K Fiber I/O boards? Answer: No, 4K Fiber transmitters and receivers will not work with 2K Fiber I/O boards.

Notepad Mixer Power Supply Test Procedure

Published January 14th, 2026 by Will Fraser

Question: How do I test my Notepad power supply? Answer: When testing a power supply brick for the Notepad mixer, start with the power supply un-plugged from the outlet and disconnected from the Notepad mixer. Plug the power supply brick into the outlet. Is the small green LED on the power brick lit when plugged in? No: Power supply is bad Ye

Transitioning From Studio to Stage

Published February 24th, 2026 by Will Fraser

Led by audio expert, Mike Sutherland, who is currently the Tour Manager and Front of House Engineer for Sublime with Rome, this webinar describes best practices for transitioning between live and studio environments, including different EQ and dynamics settings as well as how to get in the right headspace for each listening environment. Learn mor

Tips on Mixing for Houses of Worship With Jim Yakabuski

Published February 24th, 2026 by Will Fraser

From checking the tonal balance of the sound system to building a solid foundation with drums and bass, this webinar—led by front of house mixing expert, Jim Yakabuski, provides a time-tested fundamental approach to mixing in a house of worship environment. Learn more about the HARMAN Live Workshop Series and register for an upcoming session: Sound

802.1x Security for the NX Series

Published February 26th, 2026 by Will Fraser

802.1x Security for the NX Series

Configuring Output Buses with the Vi Series

Published February 24th, 2026 by Will Fraser

How to configure the output buses on the Vi Series consoles. Transcript ***Insert Script Here***

Using ICSLan Expansion Boxes with DXLink

Published February 25th, 2026 by Will Fraser

How to use an ICSLan expansion box with a DXLink transmitter or receiver. Transcript ***Insert Script Here***

Using Microphones With Mixers

Published February 23rd, 2026 by Will Fraser

How to deal with microphones in your live mix. Transcript ***Insert Script Here***

Getting Started with RMS Enterprise

Published February 27th, 2026 by Will Fraser

RMS's architecture, user interface, RMS Scheduling, RMS Cloud and RMS Enterprise's Licensing.

How to Replace a Power Supply with Soundweb London Hardware

Published February 20th, 2026 by Will Fraser

This video covers removal and replacement of the internal power supply for all current BSS hardware that contain an internal power supply [BLU-10x/32x/80x] . Topics include the power supply removal and replacement and cable connections. [Harman Part: 23-0003 - OEM: XP Power ECM6OUT33] Transcript ***Insert Script Here***

Firmware for Replacement Boards

Published January 16th, 2026 by Will Fraser

Question: Do replacement boards [PCB's] come with current firmware installed? Answer: No, replacement boards will need their firmware updated to the most current release. Follow normal procedures for uploading firmware.

Customizing a Panel with Panel Builder

Published February 25th, 2026 by Will Fraser

How to customize your panel with borders, text, colors, and images in Panel Builder. Transcript ***Insert Script Here***

Pink Noise on Crown Amplifier Output When Using FIR Filters

Published January 13th, 2026 by Will Fraser

Question: If Windows Region settings use a comma as a Decimal Symbol then speaker tunings which use FIR filters will result in loud pink noise on outputs of Crown CDi DriveCore, DCi and DSi2 amplifiers. This affects Windows running with Region settings for most of continental Europe that use a comma as decimal separator.This has been confirmed o

Lighting Director Skillset—From Clubs to Arenas and Beyond With Sarah Parker - Webinar

Published March 4th, 2026 by Will Fraser

Being a successful lighting director involves more than just the lights. Led by expert Lighting Director, Sarah Parker, this webinar describes a typical day in the life of a lighting director, how the role changes across different-sized tours as well as tips and tricks for success.

Web Interface Users & Profiles with the NX Series

Published February 26th, 2026 by Will Fraser

How to setup users who need to access the master, how a user can find out what permissions they have, and how to change their password using the web interface.

Installing & Configuring the Acendo Vibe

Published February 25th, 2026 by Will Fraser

The Acendo Vibe functions, specifications, and configuration. Transcript ***Insert Script Here***

On Board Control with N-Act

Published February 25th, 2026 by Will Fraser

The N-Act software and how it can be used to send controls to other devices.

SmartScale with the Enova DVX

Published February 25th, 2026 by Will Fraser

SmartScale technology.

Audio Alerts Demo with SchoolView

Published February 27th, 2026 by Will Fraser

How to use audio emergency alerts.

JBL Control Contractor Loudspeakers | Tour the Speakers, Applications, & Installations

Published March 4th, 2026 by Will Fraser

In this video, we take a look at the wide range of JBL Control Contractor Series Speakers and take a in-depth look at some applications where these speakers are being used in professional audio installations.

Muse Reset

Published March 16th, 2026 by Will Fraser

Brand: AMX Models: MUSE Question: Can I reset a Muse controller using the ID button? Answer: YES. The ID Pushbutton functionality is as follows: ID Button Hold Duration Status LED color Function Performed on Release Not held Green, blinking if scripts are running Running normally 0 – 10 seconds White, fast blinking Running normally, ID broadca

Your system number is NOT 0

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: NetLinx NI-Series Controllers NX-Series Controllers Question: What is my system number? Answer: When using the different tools in NetLinx Studio for troubleshooting and file transfer there is often a mistake made in entering your system number. Your system number is NOT 0, you need to enter your REAL system number during these

How to Change MX Series Parameters with Cubase LE 5 Software

Published March 9th, 2026 by Will Fraser

How to change parameters using the MX400 Dual Channel, Dual Stereo effects unit.

Enabling EWSTrace and Logging on AcendoBook

Published January 8th, 2026 by Will Fraser

Question: How do I enabling EWSTrace and logging on AcendoBook? Answer: How to access AcendoBook Panel via SSH: You can use any SSH client but PuTTy is free and available from PuTTy.org, this guide will use PuTTy. Disable pseudo-terminal. If using PuTTy: Open SSH dropdown>Select TTY>Select check box for “Don't allocate a pseudo-terminal”

The Vi Series Control Surface

Published February 24th, 2026 by Will Fraser

This video covers the Control Surface on the Vi Series consoles. Transcript ***Insert Script Here***

Basic Training for the Soundcraft Vi1000

Published February 24th, 2026 by Will Fraser

Led by expert Monitor and Recording Engineer, Gabriel Le Roux, who has 17 years of industry experience, this webinar serves as an introduction to the layout and workflow of Soundcraft Vi Series mixing consoles. Learn more about the HARMAN Live Workshop Series and register for an upcoming session: Soundcraft Learning Sessions Transcript ***Insert

Using Matrix Outputs With the Vi Series

Published February 24th, 2026 by Will Fraser

How to apply sends to a matrix output of the Vi Series consoles. Transcript ***Insert Script Here***

Getting to Know the N2000

Published February 26th, 2026 by Will Fraser

An overview of the N2000 Series product line.

How to Create Log Files Utilizing SVSI Encoders and Decoders

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: SVSI Encoders and Decoders Overview: This article covers creating log files for SVSI encoders and decoders. Proceedure: Login to the GUI of the encoder/decoder, either through a web browser or N-Able. The process is the same for encoders and decoders. Once logged in you will click on the Logs button in the header. Click on the “

AMX Queues and Thresholds explained

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Overview: The NetLinx operating system runs a series of program threads. These threads deal with all of the input and output aspects of controlling the system hardware, along with interpreting the compiled NetLinx code into machine instructions. The threads pass messages amongst themselves by placing them into queues whi

Wearing Multiple Hats in the Lighting Industry With Tony Caporale

Published March 4th, 2026 by Will Fraser

In this webinar, lighting expert and Lighting Director for Billie Eilish, Tony Caporale, offers an overview of the industry’s many roles, shares his personal experiences in lighting direction, programming and design as well as explains how to grow your career and make a name for yourself.

DXLink 4K60 TX Hotfix

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: DX-TX-4K60 SKU / FG #: FG1010-312-xx Downloads: Version: v1.8.5.99Release Date: 10/22/2024 SW1010-312-0X_DX-TX-4K60_v1_8_5_99.zip Note: This zip only includes firmware for the copper TX only. If hotfix firmware for the fiber TX is needed, there is a separate help.harmanpro.com article available. dxlink-fiber-4k60-

MAC Encore Performance Custom Static Gobo Wheel

Published January 16th, 2026 by Will Fraser

Question: Can I replace the MAC Encore Performance animation wheel with a custom static gobo wheel? Answer: Download the PDF drawing for details on the gobo wheel.

Signal Management as Part of an Audio System: Part 1

Published March 6th, 2026 by Will Fraser

An overview of the various types of signal processing, like Equalization and Compression.

RMS Log File Troubleshooting

Published January 9th, 2026 by Will Fraser

Question: What log files can be used to troubleshoot an issue with RMS? Answer: If the RMS web page is able to load, check for RMS Server logs in C:\Programdata\AMX\Resource Management Suite\Server\Logs (default file path). Log files are created daily and use the naming convention of RMS_Server.log.<date>. If this directory does not co

Aiming Axis for all CBT Models

Published December 22nd, 2025 by Will Fraser

Question: Do the CBT's have a “down tilt" in their coverage, like those that can set for a computer aimable powered column? Answer: No the aiming axis for all CBT models is straight in front of the speaker. The CBT series get aimed vertically by tilting them downward. It is convenient for the installer to know that where they aim the speaker is

Replacing the microSD Card in a MCP Keypad

Published February 3rd, 2026 by Will Fraser

Brand: AMX Models: Product Name: MCP-106 - Massio Control Pad MCP-108 - Massio Control Pad SKU / FG#: FG2102--08-XX FG2102-06-XX Question: How do I change the microSD card in the MCP-106? Answer: NOTE: If the keypad is installed and you need help disassembling or reassembling the MCP-108 or the MCP-106 please refer to the end of this document.

Mixing for Pop Vocals With Vincent Casamatta

Published March 9th, 2026 by Will Fraser

Led by audio expert, Vincent Casamatta, who has mixed front of house for Prince, Maroon 5 and Halsey, this webinar describes how to mix great-sounding vocals that translate through a full mix in any setting.

Files Created When Compiling in Studio

Published February 5th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: What are the files Netlinx Studio creates in the compile directory? Answer: When compiling code, Netlinx Studio creates a number of files in the compile directory: Here is a brief explanation of what they are. Netlinx Compile SRC file: This is the source code in a zipped format. It can be opened with Netli

Paperwork From Production Management to Lighting Design With Jenny Bass

Published March 4th, 2026 by Will Fraser

Led by expert Touring Lighting Director, Designer, Programmer and Technician, Jenny Bass, this webinar describes how to use strong paperwork to produce a high-quality show by improving workflow, not reinventing the wheel each project, keeping your team informed and much more.

Setting CTC-1402 Device Number

Published January 9th, 2026 by Will Fraser

Question: [Restate the question, if needed] Answer: Unlike some other AMX devices the CTC does not have a 'set device' Telnet command and you are not able to change the device number from the web UI, only view the current device number. To change the device number: Use Device Addressing in Netlinx Studio which can be found in the Diagnostics drop

How to Group Channels using the JBL PRO Connect App

Published January 14th, 2026 by Will Fraser

Question: How do I group channels using the JBL PRO Connect app? Answer: The channel grouping features enables you to control the volume of a set of channels assigned to the same group within a speaker. Open the JBL PRO Connect app and click on your speaker. Once inside the speaker settings, click the chain icon on the top right corner. S

N2x35A SVSI Hotfix firmware Updater

Published February 17th, 2026 by Will Fraser

Brands: AMX Models: Product Name: N-Series N2x35A Video Encoder/Decoder SKU / FG #: FGN2135A-SA (NMX-ENC-2135A) FGN2235A-SA (NMX-DEC-2235A) FGN2135A-CD (NMX-ENC-2135A-C) FGN2235A-CD (NMX-DEC-2235A-C) Downloads: Version: v1.15.85Release Date: 02/18/2025Download Link: N2x35A_Updater_2025-02-18-v1.15.85.zip Previous Release: N2x35A_Updater_2023-05-17-v

NX Controller Best Practices for Longevity

Published February 11th, 2026 by Will Fraser

Brand: AMX Models: Netlinx NX Series Overview: NetLinx proves a useful and flexible environment to accomplish a variety of automation tasks, but as with any other programming environment some care must be taken to avoid overworking the controller. The points detailed below are considerations that should be observed and fully understood before using

Training Modules Overview with ZonePRO Designer

Published February 20th, 2026 by Will Fraser

Part: 3: Training Modules Overview In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding

Using the Mirroring Feature With the Vi Series Consoles

Published February 23rd, 2026 by Will Fraser

How to utilize the Mirroring feature with the Vi Series consoles. Transcript ***Insert Script Here***

Audio Paging with SchoolView

Published February 27th, 2026 by Will Fraser

How to manage and perform paging.

MAC Encore Performance Custom Animation Wheel

Published January 16th, 2026 by Will Fraser

Question: What specification should my custom animation wheel for the MAC Encore Performance have? Answer: Download the PDF drawing for details.

29-Axlink Specs

Published February 10th, 2026 by Will Fraser

Brand: AMX Models: Axlink Question: What are the specs for Axlink? Answer: A general summary of Axlink specifications is as follows: Transmission method = Half Duplex Transmission medium = Shielded pseudo differential twisted pair Data rate = 20.8 Kilo Bits Per Second Signal level = 5 volts peak to peak typical Input impedance = 220 K ohms typica

Vote Priority Override Changes

Published January 9th, 2026 by Will Fraser

Question: How do you change the priority override to a toggling button in the Vote Solutions system? Answer: The design of this operation is intended to be a momentary action. In order to make it a toggling action, some custom code will need to be added. This can be accomplished by changing the channel code of the Priority Override button, on t

Toggles & Serial Control with PanelBuilder

Published February 25th, 2026 by Will Fraser

How to add toggles and serial control to your panel in PanelBuilder. Transcript ***Insert Script Here***

SVSI Decoder and encoder security tab explained

Published February 3rd, 2026 by Will Fraser

Brand: AMX Models: N1000 Series N2000 Series N2300 4K Series N2400 4K Series N3000 Series NControl Solutions Encoder and Decoder Security Tab: Force HTTPS Connection ==> Requires HTTPS://encoder_IP_Address Enable Stream Encryption ==> Will encrypt the stream from encoder to decoder. Theses passwords must match on all units that will need t

TPControl Resources

Published January 12th, 2026 by Will Fraser

Question: Where can I find more information about using and configuring TPControl? Answer: Touch Panel Control (TPControl) is a third party app that allows users to use Android, iOS, and Windows devices to act as an AMX touch panel. There are several how to guides available at the link below. Touch Panel Control resources: https://store.touchpane

Bell & PA Alert Scenario Demo with SchoolView

Published February 27th, 2026 by Will Fraser

A typical bell and paging audio alert scenario.

Connecting via RS232 with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 4: Connecting via RS232 In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP

Enabling Secure Communications with RMS Enterprise

Published February 27th, 2026 by Will Fraser

How install the security certificates necessary for a secure RMS Enterprise communication with a NetLinx Master.

Unable to Remove a 3rd Party Node from Automator

Published January 12th, 2026 by Will Fraser

Question: Why won't the Automator Palette Manager allow me to remove a third party Node? Answer: If any Project in Automator contains a Node you are trying to remove, you will see a message saying "in use" in the Palette Manager. In order to delete the 3rd party node from Automator you must delete the Node or Project from Automator and then rest

Architectural Product Overview With Robert Svensson and Henrik Kristensen

Published March 4th, 2026 by Will Fraser

Led by Martin Lighting Experts, Robert Svensson and Henrik Kristensen, this webinar dives into the world of architectural lighting. You’ll learn about a number of architectural lighting projects using wash lighting, creative LED and projection, how the projects were realized, and Martin’s renowned architectural lighting solutions.

Updating Firmware in a PCM Series Processor using System Architect

Published March 9th, 2026 by Will Fraser

Explaining the process for updating the firmware of the Lexicon PCM92,PCM96 and PCM96 Surround processors.

MQTT: What it is and Why it Matters With Ian Craigie

Published February 24th, 2026 by Will Fraser

Led by Technical Trainer for HARMAN Professional University, Ian Craigie, this webinar provides an introduction to the widely-adopted MQTT network protocol, a review of available tools as well as an examination of the role MQTT can play in current and future AV, lighting and control environments. Learn more about the Live Workshop Seri

Role of the Designer

Published February 25th, 2026 by Will Fraser

The role of designer when putting a complete solution together for the end user. Transcript ***Insert Script Here***

MAC Ultra Series Shortcut Menu

Published January 15th, 2026 by Will Fraser

Question: What functions are available and how to access the shortcut menu on the MAC Ultra series? Answer: With the fixture powered ON and reset completed press and hold back button to enter the shortcut menu. Here you can: RESET ALL - Full fixture reset. ROTATE DISPLAY - Rotates the display. FOLLOW SPOT TOGGLE - Switches the fixture into follow

MAC One No Green Color

Published January 16th, 2026 by Will Fraser

Question: MAC One “Green” color doesn't work, except when I add a little “Red” or “Blue”? Answer: Bug fix for this included in firmware version 1.1.0 update fixture via the Martin Companion.

480L - Factory Reset

Published December 19th, 2025 by Will Fraser

Question: How do I factory reset my Lexicon 480L? Answer: Warning! This will erase all user register and patch information. To clear the memory, do the following: Power the machine down. Open up the front panel and remove the Host board (all precautions must be taken against static!) Locate the U38 and U39 (directly behind the ROMs.) Remov

It is Effective in a Top Down Approach With Kyle Barron

Published February 24th, 2026 by Will Fraser

Led by Technical Trainer for HARMAN Professional University, Kyle Barron, this webinar examines design methods using the industry’s top networked audio-visual systems and how a top-down approach to designing an AV network can provide optimal results. Learn more about the Live Workshop Series and register for an upcoming session: AMX Learning Sessi

Strip Lock With the Vi Series

Published February 23rd, 2026 by Will Fraser

A video series walking the user through the features that have been implemented in the last 18 months and how to use them within the Vi Series consoles. This video explains the strip lock feature and how it works and how to make it work for you. Transcript ***Insert Script Here***

My First TIMELINE

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: Netlinx Question: How can I use Timelines for repetitive tasks? Answer: Timelines can be used to execute repetitive tasks with much greater ease than using waits. Attached is a block of code that shows a very simple TIMELINE program. There are additional TIMELINE functions available by looking at the Keywords & Run-time L

Using De-esser with ZonePRO Designer

Published February 23rd, 2026 by Will Fraser

Part 27: De-esser In this ZonePRO Video Manual Series, we will thoroughly go over the ZonePRO series by showing you how to get connected to the GUI Designer software, configure the device using the Configuration Wizard, set up ZC Zone Controllers, set up a scheduler, program scenes, and develop an understanding of its DSP processing capabiliti

Introduction to the Exterior PixLine Family

Published March 6th, 2026 by Will Fraser

An overview of the Exterior PixLine product family.

RMS-SCH-EWS Automatically Reverts to Traditional Polling

Published January 9th, 2026 by Will Fraser

Question: Why does the EWS plug-in revert to Traditional Polling when I select Streaming Notifications? Answer: In the current RMS-SCH-EWS plug-in (v1.2.3), Streaming Notifications feature is not supported with Modern Authentication.

Telnet Logs for Schoolview

Published January 7th, 2026 by Will Fraser

Question: How do I pull Telnet Logs for Schoolview? Answer: Often, when troubleshooting a schoolview system, you will be asked to provided Telnet logs. Here are instructions for how to gather them. Here are a few recommendations that have the benefit of auto reconnect functions which is invaluable when troubleshooting because much of the bootup

UVC1-4K-Hotfix

Published January 16th, 2026 by Will Fraser

Attached Files: AMX-UVC1-4K Hotfix v1.1.40.zip contains the required files for these updates and new features: AMX-UVC1-4K Firmware Hotfix release (.img file) v1.1.40 UVC Configuration Tool Software Hotfix release (.exe file) v1.1.1 Readme (.txt file) AMX_UVC1-4K_Quick Start Guide_v2.3 is an updated Quick Start Guide that includes screenshots of t

MAC Ultra Series Battery

Published January 15th, 2026 by Will Fraser

Question: Is the battery in the MAC Ultra Series rechargeable? Answer: No, the battery mounted in the base of the MAC Ultra Series is not rechargeable. If the battery is replaced with a rechargeable battery, the fixture is not able to charge this.

Using the Quick Address Tool to Map and Address Fixtures to a P3 System Controller

Published March 5th, 2026 by Will Fraser

P3 SYSTEM CONTROLLER FAMILY Quick Address Tool

Panel Combining Recommendations for NetLinx Systems

Published February 4th, 2026 by Will Fraser

Brand: AMX Models: NI-Series Controllers NX-Series Controllers Overview: In an Axcess system, it was common practice to DEFINE_COMBINE touch panels. This is still available in NetLinx; however, it is recommended to use DEV arrays of panels instead. There is a sample program below. Code Examples: The most common problem with DEFINE_COMBINE is when al

ENOVA DVX Features by Model

Published January 9th, 2026 by Will Fraser

Question: What are the different features in the Enova NI DVX units? Answer: Below is a comparison chart detailing the features of each Enova DVX unit:

TPI-PRO HOTFIX FIRMWARE v3 Branch (Current)

Published February 13th, 2026 by Will Fraser

Brands: AMX Models: Product Name: TPI-DVI- Touch Panel Presentation Interface SKU / FG #: TPI-Pro-2: FG2275-102 TPI-Pro-4: FG2275-104 TPI-PRO-DVI-2: FG2275-112 TPI-PRO-DVI-4: FG2275-114 Device Id: 0x0147 (327) TPI-PRO 0x014E (334) TPI-PRO-DVI Downloads: Version: 3.1.32Release Date: March 05, 2018Download Link: SW2275_104_v3_1_32.zip Previous Release

795-Infrared (IR) Explained (How Devices Pulse IR Codes)

Published February 6th, 2026 by Will Fraser

Brand: AMX Models: IRIS Infrared Capture Unit Overview: This document is meant to give a general overview to better explain how IR is generated from an AMX device to an externally IR-controlled device (ex. TV, SAT, VCR, Stereo, DVD, etc.). Some discussion of IR waveforms and the technical aspects of IR will be presented. However, it is only presente

MAC Viper Series Shortcut Menu

Published January 16th, 2026 by Will Fraser

Question: What shortcut functions are available and how to access them on the MAC Viper series? Answer: With the fixture powered ON and reset completed press and hold back button to enter the shortcut menu. Here you can: Reset the fixture Turn the lamp ON or OFF Rotate the display

Lexicon iLok Inquiries

Published January 16th, 2026 by Will Fraser

Question: My iLok USB Dongle was broken, lost and/or stolen, now I can't use my Lexicon Plugins, what do I do? Answer: Submit an RMA with Pace iLok. https://www.ilok.com/#!support/help/102029543 Pace ilok will forward an RMA notification to Lexicon tech support to remove the license from the lost/broken/stolen iLok and deposit a new license into

NCITE Switcher Firmware

Published January 30th, 2026 by Will Fraser

Brands: AMX Models: Product Name: AMX Incite Digital Video Presentation Systems NCITE-813, Presentation Switcher NCITE-813A, Presentation Switcher w/ amplifier NCITE-813AC, Presentation Switcher w/ Central Controller and amplifier SKU / FG #: FG1901-10 FG1901-12 FG1901-16 Downloads: Version: 1.0.220Release Date: 7/2/2020 Download Link Prerequisites

Macros Tab with RPM

Published March 2nd, 2026 by Will Fraser

How to create macros to use in your Project.

Fog / Haze Machine Spitting Fluid

Published January 16th, 2026 by Will Fraser

Question: Why is my unit spitting fluid instead of fog/haze? Answer: Your unit may be spitting fluid because of a bad heater/ heating element. Stop using the machine immediately and contact Martin Technical support for additional support.

Powering N-Series Units

Published January 12th, 2026 by Will Fraser

Question: Can you power the N-Series units with local power and switch power at the same time? Answer: No, you should not power the N-Series with local power and switch power at the same time. This will cause errors with the N-Series devices.

P3 Controller USB Not Working

Published January 15th, 2026 by Will Fraser

Question: None of the USB ports on my P3 controller is working? Answer: We have previous seen that some KVM switches blocks the USB ports. Please try and disconnect all USB equipment from the P3 controller and try again. We know that Aten CS1824 KVM switch blocks all USB ports.

Novara RMS Proxy

Published February 18th, 2026 by Will Fraser

Brands: AMX Models: Product Name: Novara RMS 3.3 Downloads: Version: v.1.0.78Release Date: 06/11/2015Download Link: CPRMS1078.zip Information: Changes in this release: Improvements to Keypad connectivity maintenance Fixed situation where sometimes new/updated keypad info wouldn't make it to RMS until CP-RMS was restarted Fixed serial number being ov

Distance of CAT5 MADI “i” & “R” Cards in the Mini Stageboxes

Published January 15th, 2026 by Will Fraser

Question: Can the MADI cards of “i" and “R" mini stageboxes handle the same distance via CAT5? Answer: The “R" mini stageboxes have Si MADI Option Card, therefore the max cable length of CAT5 can be 100m. However the “i" mini stageboxes integrated MADI card is a bit different and has less input gain. The "R" is more sensitive; therefore, it ca

Signature FX Return to Default on Power Cycle

Published January 15th, 2026 by Will Fraser

Question: Why is the FX on my Signature mixer always at the first preset when I power on? I set my FX to my preferred settings and when I power on mixer, the FX is reset to first preset and my settings are lost. Answer: There is no memory to store preset parameters and settings in the Signature mixer series and the mixer will always be on the #

Varia Default Panel Files

Published January 12th, 2026 by Will Fraser

Question: Can I receive the default touch panel files loaded on the Varia panels? Answer: You cannot receive the default touch panel file from the Varia panels. Download default touch panel files here

MAC Aura PXL White And Black Cover Parts

Published January 15th, 2026 by Will Fraser

Question: What part numbers do the White or Black covers have on the MAC Aura PXL? Answer: Download the PDF drawing for more details.