​​Question:

Audio Architect Access Control admin password has been lost.  The JBL amplifier is locked and cannot be added to the Venue.  How can the device be unlocked?

Answer:

The JBL amplifier requires a complete factory reset.  Note that all settings, Presets, HiQnet Name, HiQnet Node Address and IP address settings will be lost.

DSi 2.0 -

Ensure that amplifier is powered off. 

Hold down the buttons CH 1 SELECT and CH 2 SELECT on the front panel while powering on the amplifier.

Hold down the buttons until the Factory Reset page appears.

Release the buttons CH1 SELECT and CH2 SELECT.

Press the MENU button to start factory reset.