​​​​​​​​​Question:

How can my Crown DSi1000, DSi2000, or DSi4000 be unlocked?

The front panel is locked and pressing the Prev/Up and Next/Down buttons does not unlock it.

The access control password in Audio Architect has been lost so it cannot be added to a new venue.

Answer:

The Crown DSi amplifier requires a complete factory reset.  Note that all settings, Presets and HiQnet Name will be lost.  HiQnet Node Address will not be reset.

These amplifiers require a firmware transfer to be factory reset.  When Access Control is enabled and the password is unknown, this can only be done using the CLoader program.

The zip file downloadable on the right includes the CLoader v2.19 and the v1.3.0.0 firmware files for DSi1000, DSi2000 and DSi4000. 

WARNING: Failure to follow the instructions below will result in your amplifier becoming inoperable.  If this occurs, it will be necessary to return the amplifier to a service center for re-programming.

DO NOT send DSi v1.3.0.0 firmware to any amplifier model other than DSi1000, DSi2000 or DSi4000.