​​​Question:

Manager will not open and gives an error that said "Error, please close all Cloudworx applications and try again"​​, how can I get Manager to start?

​​​Answer:

​First thing to check is the Manager logs to see what is causing the application from not launching. Logs can be found at this location, C:\Users\[username]\CloudworX Manager

With that error message you will likely see an error in the logs similar to this. 

2025-01-09 17:25:19.288,E,WDOG,PID:23928,TID:1,,"Could not bind to port 32000 for service coreapi",,DeterminePorts,350,Program.cs

What we need to do is determine what is using that port because that is what is preventing Manager from starting. You can use the following command to find what is using that port 

netstat -aon | findstr "[port number]"

This command should result in a message similar to this. 

C:\Users\tholden>netstat -aon | findstr "32000"

  TCP    127.0.0.1:31000        127.0.0.1:32000        ESTABLISHED     9980

  TCP    127.0.0.1:32000        0.0.0.0:0              LISTENING       7240

  TCP    127.0.0.1:32000        127.0.0.1:31000        ESTABLISHED     7240

We will now need to find 7240. 7240 is just an example and you will need to find the PID that is reported on your system when using the command above. You can open task manager, select details on the left side of task manager​, then sort by PID. 

Once you find the service that is using that port you can close it in task manager and that should allow Manager to start. If Manager still provides the same error you will want to repeat this process.